Google reviewers rate SacRoyale 4.9 out of 5 based on 44 reviews, with the owner responding to 39 percent. Customers frequently praise the company for punctuality, professional communication, and flexible handling of last-minute changes for events like weddings and parties. Vehicles are described as clean and equipped with amenities such as snacks, music systems, and lighting. The primary criticism found in low-star reviews concerns price inconsistencies, where one customer reported a quoted rate doubling upon booking.
Google rating: 4.9 out of 5 from 44 reviews (98% five-star).
Reviews on this page: 44 Google reviews (44 with written comments, 1 with photos).
Owner responses: the business replied to 39% of reviews.
Most recent review: August 26, 2026.
Service: Limousine Service serving Sacramento, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
44 reviews on Google
5★43
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was very professional and fast to response when asking questions about the service before making the reservation.”
“The people are really funny and they are the best and will 100% Recommend for any party occasion”
“I cannot recommend them enough!”
“We thoroughly enjoyed the time and snacks were perfect!”
“They were responsive, on time, and the kids loved the driver and reported he was funny and took care of them.”
“They were easy to communicate with and give us grace for last-minute changes that we needed.”
“It was honestly a whole party before the real party.”
“Very professional, reaching out several times to give status and check in, and very reasonably priced.”
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
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Jewel Harris1 reviewiTotal number of Google reviews Jewel has written across all businesses on Google Maps, not just this one.
Great experience! 23 girls in a party bus, fun time, driver stopped to let us pee as many times as we needed, loud music, good air conditioning. Fun times!
Response from the owner · 2 months ago
Thanks so much for the glowing review, Jewel! We're thrilled your party of 23 had a fun, comfortable ride with music, cool A/C, and a driver who went the extra mile. We appreciate you choosing us and would love to host your next celebration.
Ashley Wetmore11 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
SacRoyal was the absolute best Transportation solution for our wedding! We wanted to make sure everyone had a good time and had a safe ride between the wedding venue and their hotels and SacRoyal delivered. They were easy to communicate with and give us grace for last-minute changes that we needed. I would recommend them to anybody and everybody.
Response from the owner · 3 months ago
Thank you, Ashley, for the wonderful review and for choosing SacRoyale for your wedding. We're thrilled we could provide safe, reliable transportation and accommodate your last-minute changes. Your recommendation means a lot to our team. We appreciate you and would be honored to help with any future events or referrals.
Danielle Williams5 reviewsiTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
The staff was very professional and fast to response when asking questions about the service before making the reservation. The staff also showed great communication skills throughout the entire process of making the reservation, arriving on time for pick up and drop off. The driver also had complimentary water and snacks. Great conversation during pick up and drop off location. All around great customer service!!!
Response from the owner · 4 months ago
Thank you, Danielle, for the wonderful 5-star review and for highlighting our team's professionalism and responsiveness. We’re glad the driver arrived on time, provided complimentary water and snacks, and made your trips comfortable with great conversation. We appreciate your business and look forward to serving you again.
Yovannii1 reviewiTotal number of Google reviews Yovannii has written across all businesses on Google Maps, not just this one.
The people are really funny and they are the best and will 100% Recommend for any party occasion
Response from the owner · 5 months ago
Thank you so much, Yovannii! We're thrilled you enjoyed our team and that you'd recommend us for any party occasion. We really appreciate your support and look forward to being part of your next event.
Essence Webb8 reviewsiTotal number of Google reviews Essence has written across all businesses on Google Maps, not just this one.
They were responsive, on time, and the kids loved the driver and reported he was funny and took care of them. The service was great. I would strongly recommend and use again in the future!!!
Response from the owner · 6 months ago
Thank you so much for the kind review, Essence! We’re thrilled to hear we were responsive and on time, and that the kids loved our driver. I’ll be sure to share your compliments with him and the team. We appreciate the recommendation and look forward to serving you again.
Margaret King2 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
I love this company. We had so much fun in the sprinter for my brothers 70th Surprise Birthday party. They got us there on time even though we were late getting on the road, our driver was amazing. We were vibing in the sprinter with great music. Sorry I forgot my drivers name but he was the best!!! Thank you
Response from the owner · 11 months ago
Thank you for choosing SacRoyale! We strive to make each ride memorable!
G Money2 reviewsiTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
SacRoyale did an amazing job as our limo service! Everything was easy and smooth from payment to pickup. Our driver was awesome — I wish I could remember his name because he was great (and even took a photo with us at the end)!
We used the party bus for a bachelorette, so you can imagine how loud the music was — and he was totally cool with it, just happy that we were having fun! He was super flexible and accommodating, always ready when we needed him. I’d text him about five minutes before we were ready to head to the next stop, and he’d already be there with the door open waiting for us.
Everything ran so smoothly and right on time. I’d 100% book with SacRoyale again!
Response from the owner · a year ago
Thank you for choosing us!
Dhivya Valluvan8 reviewsiTotal number of Google reviews Dhivya has written across all businesses on Google Maps, not just this one.
Booking with SacRoyale was an amazing experience from start to finish. My family and I truly appreciated the attention to detail, communication, and care that they provided when picking us up and dropping us off at the airport. They even had complimentary water and snacks for us, which enhance the already comfortable experience they created for us. We will definitely be booking with them again! :) Thank you so much SacRoyale!!
