Very good service, super transparent about care and exam result!

Sadie Veterinary Urgent Care
Sadie Veterinary Urgent Care at a glance
Reviewers consistently praise the clinic for same-day availability, transparent cost estimates, and compassionate care for anxious or injured pets. The staff is described as knowledgeable and efficient in handling urgent issues like abscesses and ear infections. However, low-star reviews highlight recurring issues with phone accessibility, long hold times, and missed appointments, with some customers expressing frustration over perceived upselling or broken promises regarding aftercare.
- Google rating: 4.9 out of 5 from 376 reviews (96% five-star).
- Reviews on this page: 376 Google reviews (359 with written comments, 55 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: November 7, 2026.
- Service: Veterinarian serving Gresham, Oregon.
Data from Google, last updated November 11, 2026.
Star ratings
376 Google reviews we collected
- 5 stars36196%
- 4 stars00%
- 3 stars21%
- 2 stars21%
- 1 star113%
Praise vs complaints
Phrases our text analysis found in 359 written reviews
- Praise76897%
- Complaints273%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude25232%
- Speed & response13417%
- Price & value10313%
- Would recommend9312%
- Quality & results8511%
- Communication678%
- Honesty & trust618%
What customers talk about
We read 359 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knew nothing about him but they were very nice and worked with us and helped him out.”
“They worked well with my anxious pitty mix who other providers have been intimated by - within minutes she was playing with them and licking their faces.”
“The prices are also fair, not much more than a regular practice.”
“I guess sending your husband to a vet that is more interested in over charging you for unneeded supplies is much like a wife who knows nothing about v…”
“No hidden costs of fees- very honest and upfront would recommend to any other pet owners!”
“I do not recommend this inexperienced clinic for urgent matters.”
“The staff were kind and patient with me, providing me with tons of info about my options and thorough cost estimates.”
“Worst place to go dont bring your pets here.”
“Cindy Galbreath - took so much time to explain everything with different options and help us sort through them.”
“They gave me deworming/Giardia medication, but completely ignored anything else that he may possibly have as far as health of a puppy goes.”
“Very good service, super transparent about care and exam result!”
People customers mention
- Wycoff 29 reviews
- Galbreath 20 reviews
- Goodell 13 reviews
- Portland 10 reviews
- Kerri 6 reviews
- Cindy 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 376 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Came in last minute one night with our “adopted” cat with an injury. Knew nothing about him but they were very nice and worked with us and helped him out. Very kind and friendly people
Extremely friendly staff. Helped my sick kitty.
Great Vet. Can be busy at times given it's urgent care, so a long wait. So much so that one time I had to go elsewhere. However, the care is good and the veterinarians are very intelligent and knowledgeable.
My normal Vet was not available when my Chihuahua ate a bee and she became very bloated and swollen. Within 1/2 hour I was inside and they were taking care of my pup! The price was also quite resonable and I would GLADLY go back to them at any time! Awesome!
The veterinarians and all other staff are so kind. I completely trust the veterinary care we have received here. I couldn't recommend them more highly.
I had the best experience with doggy urgent care here recently! The staff were kind and patient with me, providing me with tons of info about my options and thorough cost estimates. They worked well with my anxious pitty mix who other providers have been intimated by - within minutes she was playing with them and licking their faces. I was also able to be seen so much more quickly than if I had gone to DoveLewis, and I believe the cost was comparable if not cheaper.
We’ve always had a really good experience with Sadie! They fill a much needed gap in vet services here in Portland—for those times you need to be seen the same day but it’s not urgent enough for the doggie ER. The prices are also fair, not much more than a regular practice. All the folks at Sadie are super nice, and it’s a locally owned practice—a rare thing when most vets in Portland have been bought by private equity and giant corporations!
My dog ended up with a gnarly ear infection over the weekend. Was waiting at their door at 9am on a Sunday. Was able to be seen promptly and received excellent care. Everyone was incredibly kind and compassionate with my dog. Highly recommend.
Worst place to go dont bring your pets here. I tried calling 9am and was sent to voicemail after 10 min on hold and had to call back and did this 3 times and it took an hour being on hold each time I was put at the back of the calling que. Worst customer servcie don't every go here
Business details
- Address: 8037 SE Stark St, Portland, OR 97215
- Phone: (503) 710-9769
- Website: sadievetpdx.com
- Service area: Gresham, OR