Music management and promotion · Hialeah, FL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 13 artist managementiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★38 Google reviews · 2 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Saga 11 Productions five stars based on thirty-eight reviews, with the owner responding to sixty-one percent of feedback. Clients describe the company as professional, punctual, and communicative, noting that their music services and performing arts classes effectively enhance events and student confidence. Recurring themes highlight the talent of the artists, the ability to customize productions for specific themes, and the company's reliability for various occasions, including charity fundraisers and private celebrations. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
Reviews on this page: 38 Google reviews (28 with written comments, 2 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 2, 2025.
Service: Artist Manager serving Hialeah, Florida.
Data from Google, last updated November 2, 2026.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars38100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 28 written reviews
100%praise
Praise20100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude840%
Would recommend630%
Quality & results315%
Honesty & trust210%
Speed & response15%
What customers talk about
We read 28 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“If you’re looking for excellence, heart, and true professionalism, this is the company you can trust.”
“Totally recommend this company, very professionals.”
“They have a top-notch team and their work quality is unbeatable.”
“What impressed me most was the warmth and passion they brought; you could feel that they genuinely wanted our event to shine.”
“Professional, timely and a one stop shop for all of your event and recording needs.”
People customers mention
Cifuentes3 reviews
Eichler3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLuciano8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
From the very first conversation, this team made us feel heard and cared for. They didn’t just organize an event — they created an unforgettable experience that captured exactly what we envisioned and elevated it beyond our expectations.
Every detail was flawless: the atmosphere, the timing, the service, and the way…
WwendyLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Excellent music service for event, so far the best company I hired for the Dominican Republic Tourism Board events!!! Totally recommend this company, very professionals.
ZZieM11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Feliz de estar trabajando con esta compañía. Tienen un equipo de primera y su calidad de trabajo es inmejorable. 100% recomendado no solo para producciones audiovisuales sino en vivo también.
Mmahoma2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Trabajar con ellos fue la mejor decisión que pude tomar. Al producir mi primera canción, "Por tomar tu mano", todo el proceso fue increíble y quedé más que feliz con el resultado. Gabriel Cifuentes es un músico y productor excelente, pero lo mejor es que también es una gran persona que se rodea de las mismas.…
PPablo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Realmente recomendable. Gente muy profesional y animada. Supieron ambientar muy bien la fiesta interpretando muy bien todas las canciones que les pedí previamente y alguna más que nos brindaron. Los invitados disfrutaron mucho de la actuación.
JJessica1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Incredibly happy to have hired Eduardo for my mother in law’s birthday. Eduardo was kind, charismatic, and had the most unbelievably beautiful voice. He made the birthday a true celebration. Wouldn’t hesitate to hire him again
From the very first conversation, this team made us feel heard and cared for. They didn’t just organize an event — they created an unforgettable experience that captured exactly what we envisioned and elevated it beyond our expectations.
Every detail was flawless: the atmosphere, the timing, the service, and the way they anticipated needs before we even voiced them. What impressed me most was the warmth and passion they brought; you could feel that they genuinely wanted our event to shine.
Thanks to them, what could have been “just another event” turned into a moment we will treasure for years. If you’re looking for excellence, heart, and true professionalism, this is the company you can trust.
Response from the owner · a year ago
Thank you so much for your heartfelt words , they truly mean the world to us.
At Saga 11 Productions, our mission is to go far beyond simply organizing events; we strive to create meaningful and unforgettable experiences that reflect each client's unique vision. Knowing that we were able to bring your ideas to life and even exceed your expectations is the highest compliment we could receive.
We pour our passion, care, and attention into every detail, and it’s incredibly rewarding to hear that this was felt throughout your event. Moments like these are why we do what we do.
Thank you again for trusting us. It was a privilege to be part of something so special, and we hope to work with you again in the future.
Warm regards,
The Saga 11 Productions Team
W
wendy justoLocal Guide · 18 reviewsiTotal number of Google reviews wendy has written across all businesses on Google Maps, not just this one.
Excellent music service for event, so far the best company I hired for the Dominican Republic Tourism Board events!!! Totally recommend this company, very professionals.
Response from the owner · 2 years ago
Thank you so much for your wonderful review and kind words! It was an absolute honor to work with your team, and we’re thrilled to hear that you were pleased with our services. At Saga 11 Productions, we pride ourselves on delivering the highest quality and ensuring every detail is perfect. Your trust and confidence mean a great deal to us, and we look forward to the opportunity to collaborate again in the future.
Warm regards,
Sandra Eichler
Executive Director
Saga 11 Productions
F
Flor A Nunez (Finca Raiz en Miami)8 reviewsiTotal number of Google reviews Flor has written across all businesses on Google Maps, not just this one.
Feliz de estar trabajando con esta compañía. Tienen un equipo de primera y su calidad de trabajo es inmejorable. 100% recomendado no solo para producciones audiovisuales sino en vivo también.
Response from the owner · a year ago
Muchísimas gracias por tus palabras y por la confianza depositada en nosotros!
En Saga 11 Productions nos llena de orgullo saber que nuestro equipo y la calidad de nuestro trabajo han estado a la altura de tus expectativas. Nos apasiona lo que hacemos, tanto en producciones audiovisuales como en espectáculos en vivo, y nos alegra profundamente que eso se refleje en cada proyecto.
Gracias por recomendarnos — es un honor trabajar contigo. ¡Seguimos adelante creando experiencias únicas y memorables!
Con aprecio,
El equipo de Saga 11 Productions
M
mahoma Villamil Duque2 reviewsiTotal number of Google reviews mahoma has written across all businesses on Google Maps, not just this one.
Trabajar con ellos fue la mejor decisión que pude tomar. Al producir mi primera canción, "Por tomar tu mano", todo el proceso fue increíble y quedé más que feliz con el resultado. Gabriel Cifuentes es un músico y productor excelente, pero lo mejor es que también es una gran persona que se rodea de las mismas. Trabajar con él y su equipo fue súper agradable. No es fácil encontrar a alguien tan talentoso, dedicado, y además, tan buena persona.
Response from the owner · 2 years ago
Muchas gracias por su comentario. Lo valoramos mucho.
V
Virgilio GuevaraLocal Guide · 10 reviewsiTotal number of Google reviews Virgilio has written across all businesses on Google Maps, not just this one.
Realmente recomendable. Gente muy profesional y animada. Supieron ambientar muy bien la fiesta interpretando muy bien todas las canciones que les pedí previamente y alguna más que nos brindaron. Los invitados disfrutaron mucho de la actuación.
Response from the owner · a year ago
Mil gracias!
J
Jessica Mizrachi1 reviewiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Incredibly happy to have hired Eduardo for my mother in law’s birthday. Eduardo was kind, charismatic, and had the most unbelievably beautiful voice. He made the birthday a true celebration. Wouldn’t hesitate to hire him again
Response from the owner · 4 years ago
Thank you very much for your generous words. Eduardo will be very happy about your comment.
M
Mary Mathis10 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
My husband's 90th birthday was made a spectacular and memorable event because of the creative and logistical efforts of Sandra Eichler and the team at Saga 11 Productions. I asked for an "over the top" affair for my very important "over the top" husband, and boy, did they deliver. The theme was an Evening in Paris, held at a French restaurant in Naples, Florida. Saga11 provided 9 performers in total: an authentic French quartet, a mime to meet the guests, two outrageous performers playing the accordion and exchanging gestures with the guests and the finale: a dynamic Moulin Rouge dancer. Each step was carefully orchestrated, well organized and timed. Most guests said they had never attended an event anything like this in their lives. I highly recommend Saga 11 for any entertainment or creative needs. Professionals like this are once in a lifetime encounters. Hats off! and Merci Beaucoup Saga11
Response from the owner · 4 years ago
Hey Mary,
Thank you for the kind and generous words. I'm delighted to hear that you guys had such a great experience interacting with our talents. I will definitely relay that message to the rest of my team.
Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.
Don't hesitate to reach out any time we can serve you.
Cheers,
Sandra
C
Clara Collazos3 reviewsiTotal number of Google reviews Clara has written across all businesses on Google Maps, not just this one.
