Sal's Windshield Repair & Headlights, Too! logo

Sal's Windshield Repair & Headlights, Too!

Auto glass shop · Galveston, TX · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 110 Google reviews · 11 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

Sal's Windshield Repair & Headlights, Too! at a glance

Customers consistently report quick turnaround times, with repairs often completed in under an hour, and note that the shop offers lower pricing than larger competitors. Reviewers highlight the owner's responsiveness to phone calls, clear upfront quotes, and friendly communication during service. While most feedback is positive regarding the quality of chip and crack repairs, one reviewer mentioned difficulty locating the business due to an incorrect address listed on the website.

  • Google rating: 5.0 out of 5 from 110 reviews (97% five-star).
  • Reviews on this page: 110 Google reviews (100 with written comments, 2 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Window Tinting Service serving Galveston, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction98Reliability98Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 98 (median 96)Reliability: 98 (median 94)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 82)
This companyWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sal's Windshield Repair & Headlights, Too!: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sal's Windshield Repair & Headlights, Too!: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sal's Windshield Repair & Headlights, Too!: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sal's Windshield Repair & Headlights, Too!: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sal's Windshield Repair & Headlights, Too!: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sal's Windshield Repair & Headlights, Too!: 100/100 on this factor. Category median: 82.A
100

Bar = this company · dark tick = category median.

Star ratings

110 Google reviews we collected

  • 5 stars10797%
  • 4 stars33%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 100 written reviews

  • Praise20299%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1376%
  • Reasonable318%
  • Overpriced00%
  • Not sure16%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4321%
  • Staff & attitude4220%
  • Quality & results4020%
  • Would recommend3517%
  • Price & value3115%
  • Honesty & trust105%
  • Communication42%

What customers talk about

We read 100 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sal answered the phone right away and answered our questions.”
  • “Very nice gentleman made small talk which is always a plus!”
  • “Thoroughly enjoyed our conservation while he repaired the windshield.”
  • “I highly recommend Sal’s services to anyone in need.”
  • “Within the hour he had it repaired and at a reasonable rate.”
  • “He worked me in immediately, gave me the quote up front, and got the chip repaired before it got worse.”
  • “Quick and easy and explained exactly what he was going to try to do with my windshield repair.”

People customers mention

  • Safelite 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sal's Windshield Repair & Headlights, Too! for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Sal took his time to get the most penetration of the resin. Best windshield chip repair I’ve ever had

Kay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Sal answered the phone right away and answered our questions. We had a chip in the windshield. He got us in right away and it took less than 20 minutes for the repair. He did a great job and was very knowledgeable. Highly recommend him.

Great priceAuto windshield repair
JerryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got 2 significant windshield chips an inch apart driving down from Dallas. My truck is brand new so it was a huge bummer. I found Sal and he repaired both to like new condition in under 1 hour. I'm extremely satisfied and relieved! Thanks Sal!

MichaelLocal Guide · 282 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Couldn’t ask for better … he’s done two windshields for me and I couldn’t be happier!

Great priceAuto windshield repair
Frank7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sal repaired a rock chip to prevent it from spreading out. Done over a month ago and it has moved since. Called and was complete within the same hour.

Great priceAuto windshield repair
Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sal was great! Windshield repair was quick and done less than 20 minutes. Need chip repair, he’s your guy.

Reasonable priceAuto windshield repair

Photos

Customer reviews

5.0 ★★★★★ 110 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Ray Whaley3 reviewsTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal took his time to get the most penetration of the resin. Best windshield chip repair I’ve ever had

Response from the owner · a day ago

Thanks Ray! It was so nice meeting you and your wife. Enjoy Lone Star!

Kay Ruff3 reviewsTotal number of Google reviews Kay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal answered the phone right away and answered our questions. We had a chip in the windshield. He got us in right away and it took less than 20 minutes for the repair. He did a great job and was very knowledgeable. Highly recommend him.

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · a week ago

It was great meeting you guys! Glad you had a pleasant experience!

Erin Wang3 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal worked fast and efficiently to fix our crack in our windshield.

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · a month ago

Thanks Erin! Have fun on your cruise!!

Neville Kroeger16 reviewsTotal number of Google reviews Neville has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job great service, great price! Highly recommended.

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · a month ago

Thanks so much. It was a pleasure meeting with you and being able to help with your windshield.

Jerry DLocal Guide · 10 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got 2 significant windshield chips an inch apart driving down from Dallas. My truck is brand new so it was a huge bummer. I found Sal and he repaired both to like new condition in under 1 hour. I'm extremely satisfied and relieved! Thanks Sal!

Response from the owner · 2 months ago

Glad you are happy with the results! I also enjoyed our visit! Thanks

Adrienne Sloan5 reviewsTotal number of Google reviews Adrienne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal was great! Very friendly and efficient service! I highly recommend him!!

Response from the owner · 2 months ago

Thanks Adrienne. I enjoyed working with you!

Michael CassavaughLocal Guide · 282 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn’t ask for better … he’s done two windshields for me and I couldn’t be happier!

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · 2 months ago

Thanks Michael! Like to keep the neighbors happy!

Frank Sanchez7 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal repaired a rock chip to prevent it from spreading out. Done over a month ago and it has moved since. Called and was complete within the same hour.

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · 2 months ago

Thanks for the 5 stars! Come see us again!

Valerie P.5 reviewsTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sal was great! Windshield repair was quick and done less than 20 minutes. Need chip repair, he’s your guy.

  • Price assessment: Reasonable price
  • Services: Auto windshield repair
Response from the owner · 3 months ago

Thanks Valerie for your kind review. Hope to serve you again!

Noelle Edwards5 reviewsTotal number of Google reviews Noelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When a rock chipped my window I called Sal’s windshield repair. Within the hour he had it repaired and at a reasonable rate. I highly recommend Sal’s services to anyone in need. He’s a great guy doing a great service. Overall it was a lovely experience!

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · 3 months ago

Thanks for the kind review! I am glad to have met your expectations. I enjoyed our visit as well.

Sal's Windshield Repair & Headlights, Too! on Google Maps →

Business details