Google reviewers rate Salon Azure & Spa Knoxville 4.8 out of 5 based on 689 reviews, with the owner responding to 64% of them. Clients frequently praise the friendly atmosphere, punctuality, and clear communication regarding hair services like cuts, color, and styling. Positive feedback often highlights reasonable pricing and the use of Aveda products. However, some lower-rated reviews criticize specific instances of staff rudeness, unmet expectations for hair color results, and perceived price inconsistencies for services like perms.
Google rating: 4.8 out of 5 from 689 reviews (93% five-star).
Reviews on this page: 689 Google reviews (540 with written comments, 43 with photos).
Owner responses: the business replied to 64% of reviews.
Most recent review: October 24, 2026.
Service: Beauty Salon serving Knoxville, Tennessee.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
689 reviews on Google
5★644
4★15
3★2
2★8
1★20
Reviews from Google, shown as published (original wording, unedited).
MR
Michelle RLocal Guide · 8 reviews
★★★★★
Ciarra was my stylist for the caramel highlights and she made sure to check with me on what I wanted, showing picture examples of what I was trying to communicate. I’m glad she helped me narrow down the partial highlight look I was going for! I have thick, wavy Polynesian hair so the entire treatment from start to flat iron and curl finish was 3.5 hours. Given the amount of product that was needed the amount I was quoted on the phone was close but not quite what I ended up paying (it was about $100 more than quoted) but it was worth every penny to be done right with Aveda products and experienced stylist.
She is incredibly talented at what she does and gave every step the time it needed so my hair stayed strong and healthy. At the end my hair was gorgeous, silky, the exact caramel and brightness I wanted (some strands around the face I wanted brighter than the rest and Ciarra did that exactly right), and looked even better in the sun when I walked out the door.
Whether you’re a talker or just want to relax, Ciarra was accommodating, kind and just a joy to be around. The rest of the front of house staff was kind and considerate too. I’ll be back regularly for my highlights going forward!
Alexa slayed my hair. Exactly what I wanted cut and color wise. And she was great to talk to and she hit every note she sang along to the playlist. Beautiful soul and a great hair stylist. Al the other staff was also so kind and gassed me up the whole time
Sydney always does a great job with my curly/wavy hair. I especially appreciated her skill this summer because the way she cut it made it way less poofy than it normally gets when it's humid. The salon itself is also nice and I love that they use Aveda products.
Maria was wonderful, as soon as I walked in, she was ready for me and guided me through every step of the process. I loved the final result and truly enjoyed my time there.
Everyone here has been very kind and welcoming, and Ciarra is fantastic and always does my color beautifully! The price is very reasonable for the service and time you’re given.
Price: $160–180
Services: Balayage
Response from the owner · 3 weeks ago
Sophie, we are pleased to hear such amazing feedback! Thank you for coming in and trusting Ciarra with your hair!
Jaida was my stylist and did an excellent job! Got a short layered cut and I absolutely adore it. My stylist was really mindful about listening to what I wanted and I left super happy with my experience!
Price: $60–80
Services: Haircut
Atmosphere: Relaxing, Modern
Maintenance: Pristine
Response from the owner · a month ago
Thank you for coming in and leaving such a great review for Jaida! We will make sure she knows how much you enjoyed your time with her!
This was my first time at this salon and I can’t say enough good things about this salon. Maria was amazing she was very detailed, listened to all my concerns and gave me the haircut I have been searching for in numerous salons around Knox. I would recommend her to anyone. As well as this salon everyone was super friendly from the moment I walked in. I will definitely be returning here and will definitely be recommending this place to everyone I know.
