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Salon Nevaeh

Beauty salon · Castle Rock, CO · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%93+59.1Reliability 28%93+26.3Replies to reviews 8%56+4.6Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#66 of 147 wedding hair stylistsPosition by Experts Score among all companies we track in this category. · better than 55%
4.9 ★★★★★ 349 Google reviews · 24 photos
95%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
$76typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Salon Nevaeh at a glance

Google reviewers rate Salon Nevaeh 4.9 out of 5 based on 349 reviews, with the owner replying to 85 percent of them. Clients frequently highlight the friendly atmosphere, attentive listening, and skilled execution of haircuts, color, facials, and eyebrow services. Recurring praise includes the professional demeanor of staff and the quality of products used during appointments. However, a small number of lower-rated reviews cite issues with unexpected price increases, color longevity, and strict policies regarding late arrivals.

  • Google rating: 4.9 out of 5 from 349 reviews (95% five-star).
  • Reviews on this page: 349 Google reviews (256 with written comments, 7 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Wedding Hair Stylist serving Castle Rock, Colorado.

Data from Google, last updated November 12, 2026.

Score profile vs other wedding hair stylists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction93Reliability93Craft & service100Value–Momentum100Replies to reviews56Satisfaction: 93 (median 91)Reliability: 93 (median 86)Craft & service: 100 (median 99)Momentum: 100 (median 100)Replies to reviews: 56 (median 56)
Salon NevaehWedding Hair Stylists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Nevaeh: 93/100 on this factor. Category median: 91.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Nevaeh: 93/100 on this factor. Category median: 86.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Nevaeh: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Nevaeh: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Nevaeh: 56/100 on this factor. Category median: 56.C
56

Bar = this company · dark tick = category median.

Star ratings

349 Google reviews we collected

  • 5 stars33195%
  • 4 stars93%
  • 3 stars21%
  • 2 stars21%
  • 1 star51%

Praise vs complaints

Phrases our text analysis found in 256 written reviews

  • Praise22096%
  • Complaints84%

Price

What customers reported paying

$76-27% vs typical wedding hair stylists

Middle half of what 176 customers paid ($53–$148) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8437%
  • Quality & results7533%
  • Would recommend2913%
  • Price & value146%
  • Speed & response104%
  • Communication104%
  • Honesty & trust63%

What customers talk about

We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mary is the such a professional and listens to unique needs”
  • “I was nervous but Diane was amazing and did a great job with my hair.”
    “Worst haircut I’ve ever gotten.”
  • “Jane is the best stylist ever I highly recommend her.”
    “I would not recommend this place.”
  • “I’ve moved multiple houses over this period and always drive there no matter how far because it’s worth it.”
    “Every time I go to pay, there is some upcharge that i was not informed of, or i get accidentally overcharged.”
  • “Immediately, I was very impressed with how kind and welcoming everyone was.”
  • “She listened to me, asked questions, made adjustments as we went through the styling process.”
  • “Yesterday, I booked with Preston and I can honestly say I’ve never been happier with my hair.”

People customers mention

  • Jane 18 reviews
  • Preston 13 reviews
  • Mary 12 reviews
  • Robyn 9 reviews
  • Kathleen 8 reviews
  • Carla 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Salon Nevaeh for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Robyn takes the time to listen to my needs and wants. She did a beautiful job with both color and style.

Paid $140–160Hairstyling
JillLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Rachel is amazing! Her techniques & skincare knowledge made me feel more confident in the facial performed! Today, my skin is glowing and lines are lessened, due to the products and application by Rachel. 🎉💕 Pamper yourself! You deserve it!

Paid $100–120Facial treatments
Cheri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Love this place, feel special the moment I walk through the door. Of course I love the way Jane does my hair and the products are "top shelf" but in this day and age the customer service is exceptional. Cheri

Paid $160–180Eyebrow beautificationShampoo & conditioning
darleneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Diane is exceptional. Great personality and a great hairstylist! I highly recommend her.

Paid $100–120HaircutHairstyling
Colleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have been going to Jane for years. She does a great job with my color and cut. She is very friendly and is the owner of the shop. She treats each customer with respect and care.

Paid $160–180Shampoo & conditioningHaircutService not listed
Mariah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had a great experience. Brittany took the time to listen to what I wanted done and made sure he time allowed it as well. I love the haircut and color.

Paid $100–120Shampoo & conditioningBlowoutsHaircut

Photos

Customer reviews

4.9 ★★★★★ 349 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Connie Hagerman1 reviewTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Preston did a great job!

  • Price: $40–60
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Well-kept
Response from the owner · 9 months ago

Connie thank you for the five star review! We are so glad you are happy \with your services with Caroline.

becky burgess9 reviewsTotal number of Google reviews becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service with Brittany! She did a nice job with my shampoo and style!

  • Price: $200+
  • Services: Shampoo & conditioning, Blowouts, Haircut, Service not listed
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · a year ago

Thank you for your five-star review! Keep updated on our latest specials by visiting us online at www.salonnnevaehanddayspa.com

Cate Reade9 reviewsTotal number of Google reviews Cate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Preston for almost 2 decades! He is a talented hairstylist and kind human being. I constantly get compliments on my highlights. Thank you Preston!

  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Response from the owner · 3 days ago

Cate, thank you so much for this heartfelt review! Nearly two decades of loyalty is truly something special, and what a wonderful testament to Preston's talent and the relationships he builds with his clients. Not only is he an incredibly skilled stylist, but his kindness and genuine care for others make him such a valued part of our Salon Nevaeh family.

barb cannon6 reviewsTotal number of Google reviews barb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Robyn takes the time to listen to my needs and wants. She did a beautiful job with both color and style.

  • Price: $140–160
  • Services: Hairstyling
Response from the owner · Edited 4 days ago

Thank you so much for your wonderful review! Robyn truly takes pride in listening to her clients and creating beautiful results that reflect their individual style.

Debbie Misrack7 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kathleen is fabulous!

  • Services: Skin treatments
Response from the owner · 4 days ago

We couldn’t agree more! Kathleen is a wonderful esthetician, and we’re so fortunate to have her as part of our team.

Kathy Castillo3 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mary is the such a professional and listens to unique needs

Response from the owner · 4 days ago

Thank you for your kind words! Mary takes great pride in providing personalized service and truly listening to each client’s individual needs. Her professionalism and attention to detail are qualities we value at Salon Nevaeh. We appreciate your support and look forward to welcoming you back!

Jill SawyersLocal Guide · 128 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rachel is amazing! Her techniques & skincare knowledge made me feel more confident in the facial performed! Today, my skin is glowing and lines are lessened, due to the products and application by Rachel. 🎉💕 Pamper yourself! You deserve it!

  • Price: $100–120
  • Services: Facial treatments
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Response from the owner · 6 months ago

Jill we are very thankful for your descriptive review! It is so important for us to have our Signature Consultation with each client so we can ensure we can provide the right service for each of our clients. With that being said, we are so glad you were happy with Rachel and can not wait to see you back again for another facial service.

Cheri Wilson10 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place, feel special the moment I walk through the door. Of course I love the way Jane does my hair and the products are "top shelf" but in this day and age the customer service is exceptional. Cheri

  • Price: $160–180
  • Services: Eyebrow beautification, Shampoo & conditioning
Response from the owner · Edited 4 days ago

Cheri, thank you so much for your thoughtful review! Making every guest feel welcomed, valued, and special from the moment they walk through our doors is exactly what we strive for at Salon Nevaeh. We’re delighted that you appreciate not only your hair services and our professional products, but also the exceptional customer service our team works so hard to provide. Your kind words mean so much to us, and we truly appreciate your continued trust and support!

darlene gonzalesLocal Guide · 20 reviewsTotal number of Google reviews darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Diane is exceptional. Great personality and a great hairstylist! I highly recommend her.

  • Price: $100–120
  • Services: Haircut, Hairstyling
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · a year ago

Darlene thanks for the recommendation for others to see Diane. She is great and we love working with her.

Robin Watanuki6 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Diane was awesome. It was my first time at the shop. My previous stylist I had been going to for years decided to take a step back from working in the evenings. I needed someone who could work around my schedule. I was nervous but Diane was amazing and did a great job with my hair. I would definitely recommend!

Response from the owner · 4 days ago

Thank you so much for sharing your wonderful experience! We know how difficult it can be to find a new stylist after being with someone you trust for years, and we’re so happy Diane made that transition a comfortable and positive one for you. She truly cares about her clients and takes pride in making sure they leave feeling confident and beautiful. We’re delighted you gave Salon Nevaeh a chance and that Diane exceeded your expectations! Thank you for your recommendation, and we look forward to welcoming you back for many more great hair days!

Salon Nevaeh on Google Maps →

Business details