SPAS · HAVERHILL, MA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Salon Riza & Day Spa

Better than 70% of spas · #6 of 20

4.9★937 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Salon Riza & Day Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$172
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 32 Google reviews tagged “Skin treatments” · showing 20

★★★★★ Jeannine · Edited 7 months ago

Arianna was so skilled and so knowledgeable! She adjusted my treatment to ensure it addressed my concerns and made me look my best. She was so personable and kind, and I really can’t wait to go back!

Skin treatments
★★★★★ Jillian · a year ago

I had the best time here! My first facial and just wanted to see what it was all about. Feeling great after and will definitely come back for another soon. Meloney was so sweet and recommended some products that I will definitely look into. 10/10 would recommend.

Paid $100–120Skin treatmentsFacialFacial massage
★★★★★ Allyson · Edited a year ago

I love this salon! I Always leave there feeling better about myself! Francesca gives awesome blowouts and is so friendly and warm! The entire place has a great vibe! Highly recommend going there!!!! ❤️❤️❤️

Skin treatmentsHairstylingWaxing+ Punctuality+ Cleanliness+ Quality
★★★★★ Carina · a year ago

Arianna Absolutely amazing! She is so great at addressing your skin concerns. She also educates you on what products to use to improve any blemishes. By far one of the best people to have if you wish to get an incredible treatment and real results! Also the Scalp treatments was incredible definitely all around a…

Spa packagesSkin treatments
★★★★★ Betty · a year ago

Franka is very professional and very knowledgeable about hair color and style! I rely on the hair stylist to help me make decisions and know I won’t be disappointed!

Hair treatmentsSkin treatments
★★★★★ judmar1 · a year ago

Arianna was fabulous! Much needed facial! My skin feels so good!

Skin treatments
★★★★★ Nancy · a year ago

Scalp Purifying Treatment with Meloney Garcia The scalp purifying treatment started out as a fun birthday gift for myself. I never realized how healthful and beneficial this treatment really was! Briefly, it's a multi-stepped facial for your scalp which gently removed hair products, dry skin, etc., leaving it…

Paid $140–160Skin treatments
★★★★★ Lisa · a year ago

Melanie is the absolute best! Her skills are amazing, her attention to detail is unmatched and she's the absolute sweetest person who we love coming to see!

Paid $20–40Skin treatments
★★★★★ Kimberly · 2 years ago

Arianna does a fabulous job - the honey facial is a great option. Easy online booking.

Skin treatments
★★★★★ Danielle · 2 years ago

Meloney is one of a kind! She’s fantastic at her job and very personable. 5/5 every day!

Brazilian waxingSkin treatments
★★★★★ Elizabeth · 3 years ago

Love Arianna! The only time I’ve ever made a repeat appointment with a specific aesthetician in my life, and now she’s my go-to girl! Spa is great, products are great, no negatives.

Skin treatments
★★★★★ Cheryl · 3 years ago

This was my first time at Salon Riza and it was amazing! I had a great facial, waxing, and a wonderful new haircut.

HairstylingHaircutShampoo & conditioning
★★★★★ Adina · 3 years ago

I highly recommend Salon Riza. Everyone is so friendly and welcoming. I had a facial and hair styling appointment and came out feeling relaxed and pampered. Thank you!

HairstylingShampoo & conditioningSkin treatments
★★★★★ Katie · 3 years ago

Meloney was wonderful! It being my first time there and first time getting a chemical peel, she made me feel so comfortable! Answered my questions, and walked me through all the details I needed to know. A great first experience, I’ll definitely be back!

Skin treatments
★★★★★ Maggie · 3 years ago

Arianna is truly amazing at what she does! She is gentle, takes her time, explains her process and what works best for your skin type. I am so grateful and can confidently say that she will provide you with the best experience ever. She is genuine, kind, and an expert at her craft. I have been going to her for the…

Skin treatments
★★★★★ colleen · 3 years ago

Excellent service and friendly professional staff. Received a free jelly mask for booking before 12/31. Definitely going back

Skin treatments
★★★★★ Ann · 3 years ago

Meloney was knowledgable, personable, professional and caring. Both services were done well and thoughtfully (I'm always nervous with eyelash lifts and my sensitive skin). The spa was clean and inviting. Everyone I interacted with was professional and friendly. I will definitely be back.

Eyelash enhancementsSkin treatments
★★★★★ roberta · 3 years ago

Meloney is just awesome! So kind, a true professional & a perfectionist! I have had the full facial wax & also had a facial done by Meloney..highly recommend her!

Skin treatmentsWaxing
★★★★★ Madison · 3 years ago

Meloney is amazing at what she does! She is very knowledgeable about the products she uses and is cautious with my sensitive skin. I highly recommend adding the jelly mask and derma-planing! One of the best facials I’ve ever received.

Acne treatmentsSkin treatments
★★★★★ Emily · Edited 4 years ago

I have never gotten a bad haircut from Katie. I love how she takes my ideas and makes them work for me and my hair. Meloney is so kind and gentle on my face, and this is coming from a person who doesn't like her face being touched a lot.

HairstylingSkin treatments

Show more skin treatments reviews (12 more) →

vs category

Blue = Salon, grey = spas average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (29 reviews)2024-Q2: 4.79★ (24 reviews)2024-Q3: 5.00★ (27 reviews)2024-Q4: 5.00★ (26 reviews)2025-Q1: 4.96★ (28 reviews)2025-Q2: 4.96★ (24 reviews)2025-Q3: 5.00★ (30 reviews)2025-Q4: 5.00★ (23 reviews)2026-Q1: 5.00★ (34 reviews)2026-Q2: 4.86★ (37 reviews)2026-Q3: 5.00★ (20 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$100-6% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
79
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+126 / −2
Professionalism
+142 / −0
Responsiveness
+0 / −0
Punctuality
+118 / −0
Value
+92 / −0

Compare with