Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%85+29.7Reliability 15%88+13.2Craft & service 20%82+16.4Value 10%76+7.6Momentum 8%75+6Track record 7%97+6.8Accountability 5%4+0.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
Salon Riza & Day Spa
Haverhill, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 54 spas · 4.9★ from 937 Google reviews
Report card
Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Salon Riza & Day Spa is better than 85% of spas.A
85
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Salon Riza & Day Spa is better than 88% of spas.A
88
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Salon Riza & Day Spa is better than 82% of spas.A
82
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Salon Riza & Day Spa is better than 76% of spas.B
76
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Salon Riza & Day Spa is better than 75% of spas.B
75
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Salon Riza & Day Spa is better than 97% of spas.A
97
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Salon Riza & Day Spa is better than 4% of spas.F
4
Reviews for your job
Customers hired Salon Riza & Day Spa for 8 kinds of job.
Salon Riza & Day Spa for brow lamination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Brow lamination”
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Meloney is fabulous. I went for my 4th brow lamination and tint appt today, obsessed with my brows!
Brow laminationEyebrow shaping
Price
$100-3% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 194 | $45–$79 |
| Hairstyling | 173 | $43–$131 |
| Hair coloring | 119 | $125–$194 |
| Shampoo & conditioning | 58 | — |
| Hair treatments | 58 | $95–$255 |
| Blowouts | 33 | — |
| Skin treatments | 32 | $128–$172 |
| Balayage | 23 | — |
