Analyzing 5,614,3675.6M ReviewsFor 15,38815.4K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Salon Riza & Day Spa

Haverhill, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 20 spas · 4.9★ from 937 Google reviews

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Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Salon Riza & Day Spa is better than 63% of spas.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Salon Riza & Day Spa is better than 68% of spas.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Salon Riza & Day Spa is better than 94% of spas.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Salon Riza & Day Spa is better than 79% of spas.B
79
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Salon Riza & Day Spa is better than 63% of spas.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Salon Riza & Day Spa is better than 93% of spas.A
93
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Salon Riza & Day Spa is better than 5% of spas.F
5

Reviews for your job

Customers hired Salon Riza & Day Spa for 8 kinds of job.

Salon Riza & Day Spa for body waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Body waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5

All 7 Google reviews tagged “Body waxing”

Sherri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are professional, I love my color and cut. Jen truly is a master stylist. The salon gets my vote and my business.

Paid $200+Shampoo & conditioningBody waxingWaxing
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing experience! It is always scary going somewhere new for eyebrows but Meloney did a great job and was so nice!

Body waxing
Kristina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Meloney from Salon Riza did a fantastic job with my eyebrow wax! I left feeling more confident than when I arrived. Conversations with her comes naturally, like we have been long time friends. I'm very pleased and plan on booking with her for future appointments!!! I cannot get over how good my eyebrows look :)

Body waxing+ Cleanliness+ Quality+ Professionalism
MrsLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Just discovered this place last year,. They are flexible and all about the client. Highly recommend it!

Body waxingHairstyling
Devyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Meloney is an earth angel! Not only is she amazing at what she does, but she is also so passionate! I truly look forward to my appointments, not only because of the services but her positive energy! She sure does make you feel at home! I will never let another human, touch my face and eyebrows! :)

Body waxing
Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body waxing
MollyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Body waxing+ Punctuality+ Cleanliness+ Professionalism

Price

$100-6% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut194$45–$79
Hairstyling173$41–$89
Hair coloring119$125–$194
Shampoo & conditioning58—
Hair treatments58$95–$255
Blowouts33—
Skin treatments32$128–$172
Balayage23—

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