Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Salon Riza & Day Spa

Haverhill, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 20 spas · 4.9★ from 937 Google reviews

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Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Salon Riza & Day Spa is better than 63% of spas.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Salon Riza & Day Spa is better than 68% of spas.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Salon Riza & Day Spa is better than 94% of spas.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Salon Riza & Day Spa is better than 79% of spas.B
79
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Salon Riza & Day Spa is better than 63% of spas.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Salon Riza & Day Spa is better than 93% of spas.A
93
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Salon Riza & Day Spa is better than 5% of spas.F
5

Reviews for your job

Customers hired Salon Riza & Day Spa for 8 kinds of job.

Salon Riza & Day Spa for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120

All 1 Google reviews tagged “Facial”

★★★★★ Jillian · a year ago

I had the best time here! My first facial and just wanted to see what it was all about. Feeling great after and will definitely come back for another soon. Meloney was so sweet and recommended some products that I will definitely look into. 10/10 would recommend.

Paid $100–120Skin treatmentsFacialFacial massage

Price

$100-6% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut194$45–$79
Hairstyling173$41–$89
Hair coloring119$125–$194
Shampoo & conditioning58—
Hair treatments58$95–$255
Blowouts33—
Skin treatments32$128–$172
Balayage23—

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