Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%85+29.7Reliability 15%88+13.2Craft & service 20%82+16.4Value 10%76+7.6Momentum 8%75+6Track record 7%97+6.8Accountability 5%4+0.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
Salon Riza & Day Spa
Haverhill, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 54 spas · 4.9★ from 937 Google reviews
Report card
Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Salon Riza & Day Spa is better than 85% of spas.A
85
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Salon Riza & Day Spa is better than 88% of spas.A
88
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Salon Riza & Day Spa is better than 82% of spas.A
82
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Salon Riza & Day Spa is better than 76% of spas.B
76
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Salon Riza & Day Spa is better than 75% of spas.B
75
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Salon Riza & Day Spa is better than 97% of spas.A
97
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Salon Riza & Day Spa is better than 4% of spas.F
4
Reviews for your job
Customers hired Salon Riza & Day Spa for 8 kinds of job.
Salon Riza & Day Spa for hair extensions
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
All 4 Google reviews tagged “Hair extensions”
Heather9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Excellent hairdresser ❤️Very friendly and made my visit pleasurable.
Hair extensionsHairstylingHaircut
Tisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★
Amanda is the best!
BalayageHair coloringHair extensions+ Cleanliness+ Quality+ Professionalism
Lauri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Hair extensionsHairstylingHaircut
Julia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
BalayageHair coloringHair extensions
Price
$100-3% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 194 | $45–$79 |
| Hairstyling | 173 | $43–$131 |
| Hair coloring | 119 | $125–$194 |
| Shampoo & conditioning | 58 | — |
| Hair treatments | 58 | $95–$255 |
| Blowouts | 33 | — |
| Skin treatments | 32 | $128–$172 |
| Balayage | 23 | — |
