Analyzing 5,484,8045.5M ReviewsFor 14,84614.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%68+10.2Craft & service 20%94+18.8Value 10%79+7.9Momentum 8%63+5Track record 7%93+6.5Accountability 5%5+0.3Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Salon Riza & Day Spa

Haverhill, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 20 spas · 4.9★ from 937 Google reviews

📞 Call (978) 557-7870Request a call backWebsite ↗

Report card

Percentile vs other spas (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Salon Riza & Day Spa is better than 63% of spas.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Salon Riza & Day Spa is better than 68% of spas.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Salon Riza & Day Spa is better than 94% of spas.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Salon Riza & Day Spa is better than 79% of spas.B
79
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Salon Riza & Day Spa is better than 63% of spas.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Salon Riza & Day Spa is better than 93% of spas.A
93
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Salon Riza & Day Spa is better than 5% of spas.F
5

Reviews for your job

Customers hired Salon Riza & Day Spa for 8 kinds of job.

Salon Riza & Day Spa for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 10 Google reviews tagged “Hair highlighting”

TaylorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Those looking for short hair stylist...go here!! Jen was awesome and fixed a horrible haircut I got from a different salon. She saved me. You cant go wrong with Jen!!

Paid $140–160HaircutHairstylingHair highlighting
Cassandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ive been seeing Francesca for my cut and color for a year now. She is the best stylist I've ever had in my 26 years in the beauty industry and salon experiences. She knows how to make my hair look perfect for the 12 weeks between appointments! She is so personable, kind and talented. Always feel like a movie star whenever I leave her chair.

Paid $200+Shampoo & conditioningBlowoutsHaircut
Sherri12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are professional, I love my color and cut. Jen truly is a master stylist. The salon gets my vote and my business.

Paid $200+Shampoo & conditioningBody waxingWaxing
Gina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Color and cut by Franka. She’s the best! Love my hair!!

HaircutHair highlighting
Lu8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always pleased with the service I receive at Salon Riza. They are very professional at everything they do from the moment I walk in to the time I leave.

Paid $200+Hair treatmentsShampoo & conditioningHair highlighting
Tennile1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

She nailed the color!! 🔥🔥 Cannot wait to have her put in my extensions in a few weeks!! ❤️ thank you!

Paid $200+BlowoutsHaircutHair highlighting
Ely2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service! Francesca is very professional and knowledgeable. She is accommodating and pleasant to work with!

Paid $200+HaircutBlowdryHair highlighting
KerrieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kaitlyn is a superstar!! She ALWAYS gets me where I want to be with my hair goals. I am so grateful for her knowledge in this industry and the care she takes every time I sit in her chair.

Hair treatmentsHairstylingHair highlighting
BLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful person and great atmosphere 👏

Paid $100–120Hair treatmentsHair highlightingHair coloring
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amber always gives me the most chic look 🤩 I absolutely adore amber, she may just be one of my favorite human beings ever. I leave the salon with a massive smile on my face and my confidence at its peak! Thank you amber for always making me feel like my best self 🩷

HaircutBlowoutsHair highlighting

Price

$100-6% vs typical spas

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut194$45–$79
Hairstyling173$41–$89
Hair coloring119$125–$194
Shampoo & conditioning58—
Hair treatments58$95–$255
Blowouts33—
Skin treatments32$128–$172
Balayage23—

Compare with

Bonfire Wellness | Advanced Wellness & Recovery in North Andover, MA logoBonfire Wellness | Advanced Wellness & Recovery in North Andover, MAExperts Score 81Haverhill · 5.00★Scruffy To Fluffy Pet Spa logoScruffy To Fluffy Pet SpaExperts Score 71Haverhill · 4.96★The Delicate Rose logoThe Delicate RoseExperts Score 65Haverhill · 4.97★