Google reviewers rate the salon 4.9 out of 5 based on 95 reviews, frequently praising stylists for listening to client requests and delivering precise cuts, colors, and curly hair treatments. Clients describe the environment as clean, relaxing, and welcoming, with fair pricing and responsive communication regarding appointments. While most feedback is positive, isolated low-star reviews criticize specific highlight services for failing to meet color expectations and note difficulties in resolving post-service corrections.
Google rating: 4.9 out of 5 from 95 reviews (98% five-star).
Reviews on this page: 95 Google reviews (86 with written comments, 14 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 17, 2026.
Service: Waxing Service serving Chico, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
95 reviews on Google
5★93
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
JS
Johnna Saidkhodjayev2 reviews
★★★★★
I've had my hair colored and done many times before, but the time and attention to detail that Amy showed was incredible. I came with photos and an idea of what I wanted, and she delivered and got every part right. I have been disappointed before with previous stylists, but I will 100% be going to Amy from here on out. She listened to exactly what I was looking for, and executed it perfectly. Thank you so much!
Had a wonderful experience with my stylist Katelyn! This was my first dry curly cut by a curly stylist and I'm obsessed! She listened to my input and we came up with a plan which she executed splendidly! The environment was comfortable and chic, and the shampoo massage had me falling asleep! Overall highly recommend both the lounge and Katelyn!
Haircut was perfect, wonderful, clean, relaxing salon. Tonya listened to me and did exactly what I asked you to do. I will be definitely coming back again.
Katelyn refreshed my hair with highlights and a trim, I’m so grateful! They took multiple days to think about my wants and my needs! Handled my thick curls amazingly!
Katelyn was absolutely wonderful! It was my first time into the salon and she understood my hair & my wants immediately. Super friendly and fun energy in the salon overall, it made the appointment go by so quickly! I walked out with exactly what I wanted—I would highly recommend.
I could not find a better gal to trust my hair with. Sayge has exceeded all my expectations. I never post reviews, but without a doubt have to tell everyone how fantastic she is!
My curly hair girl wanted to change up her cut so we met with Katelyn who was referred to us. I am so glad we booked with her, not only is she curly herself and extremely knowledgeable about curly hair care but she was also SO kind and patient. She really took the time to listen to my teen and work with her. I will definitely be back again, thank you Katelyn!
