Analyzing 10,150,43210.2M ReviewsFor 28,76728.8K Experts

Experts Reviews · Company report
Sam's Steam Auto Detail logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%97+13.7Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam's Steam Auto Detail

Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 170 car detailing services · 4.9★ from 218 Google reviews

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Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Steam Auto Detail is better than 88% of car detailing services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 97% of car detailing services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91

Reviews for your job

Customers hired Sam's Steam Auto Detail for 8 kinds of job.

Sam's Steam Auto Detail for headlight polishing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Headlight polishing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 57

All 6 Google reviews tagged “Headlight polishing”

Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their work lives up to my standard of perfection. I opted for full interior/exterior/engine bay detailing for my older luxury vehicle. Their attention to detail and service ethic will find me a returning customer.

Auto detailingCar waxingEngine detailing
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Sam's auto detailing. I never been to a auto detailing center that was as thorough and as detailed oriented as them. I went to them for a complete detail of my car (interior and exterior) and well as a ceramic coating Pro gold package. I have a 4 year old Audi A-6 that had swirling scratches all…

Auto detailingCar waxingClay bar treatment
JesseLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great price and fast! They even cleaned my headlights! And gave me great advice on some do it myself things I could do. Super helpful, highly recommend!

Headlight polishingSteam cleaning
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gosh there is so much good I can say about this place and the guys who work here. Seriously the best detail job I've ever received. I swear my jeep has never been cleaner - when I bought it it was not nearly this clean. Will recommend them to anyone looking for a cleaning. I literally drive here from Downtown for their service. It is so worth it.

Auto detailingClay bar treatmentHeadlight polishing+ Punctuality+ Quality+ Professionalism
Elizabeth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Sam's Steam. Andrew was super friendly and helpful, and the guys worked some magic on my 12-year old car. I got interior and exterior detailing and headlight restoration. They really paid attention to detail, leaving my car looking and smelling like new.

Auto detailingHeadlight polishingAuto interior vacuuming+ Quality+ Professionalism
BrendanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I drove 2,300 miles cross country and back. My pearl white SUV exterior was caked in bug guts, baked on by temperatures reaching 119F. It took me 45 minutes just to clean an area the size of a postcard. It would have taken me most of the day and $50 of detailing products to finish the job. Sam's is not cheap but it…

Auto detailingCar waxingClay bar treatment+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto detailing43—
Full body wash26—
Auto interior vacuuming25—
Steam cleaning23—
Seat shampooing18—
Wheel washing16—
Car waxing12—
Paint repair10—

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