Experts Reviews · Company report
Sam's Steam Auto Detail logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%97+13.7Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam's Steam Auto Detail

Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 170 car detailing services · 4.9★ from 218 Google reviews

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Steam Auto Detail is better than 88% of car detailing services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 97% of car detailing services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91

Reviews for your job

Customers hired Sam's Steam Auto Detail for 8 kinds of job.

Sam's Steam Auto Detail for paint repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Paint repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 49

All 10 Google reviews tagged “Paint repair”

Cameron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I can not thank these guys enough. I took my 1973 VW Thing, a car I don't trust with anyone, and they knocked it out of the park. Last month's rain caused my building's garage ceiling to leak on my car's leather top, window, and hood, leaving a nasty water/calcium stain. I thought the paint was ruined, but these…

Auto detailingCar waxingFull body wash
AamirLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a fantastic experience with Andrew's services, which included ceramic coating and window tinting. He consistently delivered outstanding customer service and ensured my complete satisfaction. After my initial visit for ceramic coating, I returned for window tinting, and I couldn't be happier with the results. I…

Auto detailingClay bar treatmentFull body wash
WinstonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great place to go! Very reasonable prices, very good service that was fast and professional and informative. They really did a great job removing the corrosion from my roof and doing a paint correction. I was extremely pleased! I will definitely return!

Auto detailingCar waxingFull body wash
Kent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There is a pipe above where I park my car, and it leaked rusty water and left deep water stains everywhere. I thought my car was ruined, but they were able to get the stains out and polished the paint. My car looks brand new again! Great work Thank you.

Auto detailingFull body washAuto interior vacuuming
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my brand new car car ceramic coated by Sam's steam. Best choice I made! The attention to detail was amazing. My interactions with the team made clear I was working with passionate professionals with an exacting eye for details. My new car was in good hands for the duration they needed it and they…

Auto detailingClay bar treatmentFull body wash
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If I could give these guys 10 stars I would. They are GREAT. I called them a couple months ago for a quote. I did some additional research because it's not the cheapest place, but after reading reviews and calling other detailing businesses, I was finally ready to use them. First, they were extremely accommodating.…

Auto detailingPaint repairSteam cleaning
Karl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been bringing all my BMWs (E92 M3, E36 M3, E46 330i, and X5) to Andro and his guys for 6 years. They have ceramic coated, detailed, paint corrected, and paint repaired my vehicles. I wouldn’t trust anyone else to touch my cars. The best part is Andro opened another location in Playa Vista. I highly recommend Sam’s Steam Auto Detailing.

Auto detailingCar waxingClay bar treatment
CameronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam's steam is the absolute best! Andro takes the time to explain everything that will be done and the service is absolutely wonderful. This is not a place to get your car washed, this is a place to develop a relationship with someone who will make sure that your car stays looking brand new. Can't recommend them highly enough.

Auto detailingCar waxingAuto interior vacuuming
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Sam's auto detailing. I never been to a auto detailing center that was as thorough and as detailed oriented as them. I went to them for a complete detail of my car (interior and exterior) and well as a ceramic coating Pro gold package. I have a 4 year old Audi A-6 that had swirling scratches all…

Auto detailingCar waxingClay bar treatment
Hisham4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is one of those reviews I'm actually excited to write. This is THE place to bring your car if you really, truly care about it. As a car enthusiast, I've been scrambling to find PEOPLE, not just service, but actual people who care about cars and the joy they bring to people like me. I'm happy to report that…

Auto detailingExhaust tip polishingFull body wash

Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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