Experts Reviews · Company report
Sam's Steam Auto Detail logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%97+13.7Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam's Steam Auto Detail

Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 170 car detailing services · 4.9★ from 218 Google reviews

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Steam Auto Detail is better than 88% of car detailing services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 97% of car detailing services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91

Reviews for your job

Customers hired Sam's Steam Auto Detail for 8 kinds of job.

Sam's Steam Auto Detail for seat shampooing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Seat shampooing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 71

All 18 Google reviews tagged “Seat shampooing”

kamyarLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was looking for a high quality interior detailing. I browsed a lot of local shops and read a lot of reviews to find a spot. I saw Sam's and I was honestly surprised by the number of purely positive reviews. Its pretty rare in this business and I am happy to say I trusted these other great reviews and decided to…

Auto detailingInterior scentingSeat shampooing
OmidLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service! Sam Steam Auto Detailing did a very professional job detailing my Mercedes and it looks fantastic. They are amazing! I would definitely recommend to family and friends!

Auto detailingCar waxingFull body wash
Tabitha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was not looking its best when I took it in to Sam’s Steam, but it came out looking like new! I’m so happy with the result. Not a stain in sight, they were so thorough and careful. I paid less than what they originally quoted me with (299 for interior detailing with pet hair and stain removal, paid 275). Very pleased and will be coming back again!

Auto detailingInterior scentingAuto interior vacuuming
Mina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andro was very clear and attentive when we talked over the phone. I’ve never had a detailing service done before and all I needed was for the stains on my front seats to be removed but he made me feel super comfortable. And Fady took care of my little Fiat and was kind to answer any question I had. I’m so happy with the work, it defiantly made my day.

Auto detailingSeat shampooing
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My car was an absolute disaster after working as a dog walker. They made my car look almost new again! They did a great job and would recommend going here

Auto detailingAuto interior vacuumingSeat shampooing
ChandlerLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing place. Andrew and the rest of his team were super kind, helpful, and did an amazing job with my car.

Auto detailingCar waxingClay bar treatment
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I got the complete detail package since my car was pretty dirty inside and out. Now it looks brand new! It’s super shiny and sparkling and the inside is super clean as well (also smells nice as a bonus). The folks here were really nice and helpful, I’ll definitely be back in the future!

Auto detailingCar waxingClay bar treatment
Caroline10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Picked up my car this afternoon and barely recognized her—what a great experience! These guys go out of their way to deliver great results and listen to what you want done. I will definitely be coming back for other work on my car.

Full body washSeat shampooingSteam cleaning
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I got a rescue dog who had two major accidents in my car on the way to and from the vet. I called Sam's, and they were able to squeeze me in much more quickly than any of the other auto detailing places I contacted. I thought my entire car was destroyed, but they were able to do a full detailing, along with steam…

Auto detailingSeat shampooingSteam cleaning
Nick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are absolute pros! I run dogs as a side gig which means I have dog hair EVERYWHERE in my car. I was amazed at how they were able to clean out the dog hair completely & have my car looking brand new! So grateful for companies like Sam's Steam auto detail who really take pride in what they do! Thank you!

Auto detailingCar waxingFull body wash
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Sam's auto detailing. I never been to a auto detailing center that was as thorough and as detailed oriented as them. I went to them for a complete detail of my car (interior and exterior) and well as a ceramic coating Pro gold package. I have a 4 year old Audi A-6 that had swirling scratches all…

Auto detailingCar waxingClay bar treatment
Rem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is top quality, much better then at a regular car wash place! My GF and I had the Interior Detail Package and Ozoning done in both of our cars. I haven't seen my interior this clean since I got the car. 5/5 Stars!

Auto interior vacuumingSeat shampooingService not listed+ Punctuality+ Quality+ Professionalism
NicoleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so lucky to have found Andrew and his team. I recently moved to LA and had my car shipped here. During transit, a rodent got into the trunk of my car, leaving pee and other gross details behind. I thought my car was ruined, but Andrew and his team were first, willing to even take my car, and also went above and…

Auto detailingSeat shampooingSteam cleaning+ Punctuality+ Quality+ Professionalism
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gosh there is so much good I can say about this place and the guys who work here. Seriously the best detail job I've ever received. I swear my jeep has never been cleaner - when I bought it it was not nearly this clean. Will recommend them to anyone looking for a cleaning. I literally drive here from Downtown for their service. It is so worth it.

Auto detailingClay bar treatmentHeadlight polishing+ Punctuality+ Quality+ Professionalism
Elizabeth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Sam's Steam. Andrew was super friendly and helpful, and the guys worked some magic on my 12-year old car. I got interior and exterior detailing and headlight restoration. They really paid attention to detail, leaving my car looking and smelling like new.

Auto detailingHeadlight polishingAuto interior vacuuming+ Quality+ Professionalism
Katie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Sam’s Steam Auto Detail! I have an older Camry which my parents graciously gifted me and wanted to get it cleaned as a thank you to them. This place did an amazing job and got out my matcha latte stain in my seat. Everything was immaculately done. I was helped by a friendly guy named…

Auto detailingFull body washAuto interior vacuuming+ Quality+ Professionalism
AlieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had an awesome experience here! The parking lot I dropped my car off at was very easy to access, right off of Santa Monica blvd. The customer service was extremely kind and helpful. They were very thorough in explaining what I was paying for and what they could and couldn’t do for me. Every crack and small spot…

Auto interior vacuumingSeat shampooing+ Value
Dean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto detailingFull body washSeat shampooing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with