Experts Reviews · Company report
Sam's Steam Auto Detail logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%97+13.7Replies to reviews 7%91+6.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam's Steam Auto Detail

Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 170 car detailing services · 4.9★ from 218 Google reviews

Report card

Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Steam Auto Detail is better than 88% of car detailing services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 97% of car detailing services.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Steam Auto Detail is better than 100% of car detailing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Steam Auto Detail is better than 91% of car detailing services.A
91

Reviews for your job

Customers hired Sam's Steam Auto Detail for 8 kinds of job.

Sam's Steam Auto Detail for steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 72

All 23 Google reviews tagged “Steam cleaning” · showing 20

Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their work lives up to my standard of perfection. I opted for full interior/exterior/engine bay detailing for my older luxury vehicle. Their attention to detail and service ethic will find me a returning customer.

Auto detailingCar waxingEngine detailing
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my new Raptor off roading. It was fun! But dirt and mud made it look ten years old. Andro and his crew turned it back into a new truck. Amazing detail work and very satisfied. Truly impressive and great to deal with. Highly recommend. I was particularly impressed with the steam cleaned engine and undercarriage.

Auto detailingCar waxingEngine detailing
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely recommend this place. Professional and honest!

Auto detailingAuto interior vacuumingSteam cleaning
Tabitha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was not looking its best when I took it in to Sam’s Steam, but it came out looking like new! I’m so happy with the result. Not a stain in sight, they were so thorough and careful. I paid less than what they originally quoted me with (299 for interior detailing with pet hair and stain removal, paid 275). Very pleased and will be coming back again!

Auto detailingInterior scentingAuto interior vacuuming
ConstantineLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They detailed our car top to bottom in preparation for us shipping it to Hawaii. They did an amazing job. The car looked better than when it was new. You couldn’t see the glass, we had to keep checking the windows to make sure they were up. The interior was spotless, they got every dog hair out ( and there were…

Auto detailingEngine detailingFull body wash
ChandlerLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Absolutely amazing place. Andrew and the rest of his team were super kind, helpful, and did an amazing job with my car.

Auto detailingCar waxingClay bar treatment
Audrey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I got the complete detail package since my car was pretty dirty inside and out. Now it looks brand new! It’s super shiny and sparkling and the inside is super clean as well (also smells nice as a bonus). The folks here were really nice and helpful, I’ll definitely be back in the future!

Auto detailingCar waxingClay bar treatment
Caroline10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Picked up my car this afternoon and barely recognized her—what a great experience! These guys go out of their way to deliver great results and listen to what you want done. I will definitely be coming back for other work on my car.

Full body washSeat shampooingSteam cleaning
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

If I could give these guys 10 stars I would. They are GREAT. I called them a couple months ago for a quote. I did some additional research because it's not the cheapest place, but after reading reviews and calling other detailing businesses, I was finally ready to use them. First, they were extremely accommodating.…

Auto detailingPaint repairSteam cleaning
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I got a rescue dog who had two major accidents in my car on the way to and from the vet. I called Sam's, and they were able to squeeze me in much more quickly than any of the other auto detailing places I contacted. I thought my entire car was destroyed, but they were able to do a full detailing, along with steam…

Auto detailingSeat shampooingSteam cleaning
Karl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been bringing all my BMWs (E92 M3, E36 M3, E46 330i, and X5) to Andro and his guys for 6 years. They have ceramic coated, detailed, paint corrected, and paint repaired my vehicles. I wouldn’t trust anyone else to touch my cars. The best part is Andro opened another location in Playa Vista. I highly recommend Sam’s Steam Auto Detailing.

Auto detailingCar waxingClay bar treatment
CameronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam's steam is the absolute best! Andro takes the time to explain everything that will be done and the service is absolutely wonderful. This is not a place to get your car washed, this is a place to develop a relationship with someone who will make sure that your car stays looking brand new. Can't recommend them highly enough.

Auto detailingCar waxingAuto interior vacuuming
Nick10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are absolute pros! I run dogs as a side gig which means I have dog hair EVERYWHERE in my car. I was amazed at how they were able to clean out the dog hair completely & have my car looking brand new! So grateful for companies like Sam's Steam auto detail who really take pride in what they do! Thank you!

Auto detailingCar waxingFull body wash
Aaron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Sam's auto detailing. I never been to a auto detailing center that was as thorough and as detailed oriented as them. I went to them for a complete detail of my car (interior and exterior) and well as a ceramic coating Pro gold package. I have a 4 year old Audi A-6 that had swirling scratches all…

Auto detailingCar waxingClay bar treatment
JesseLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great price and fast! They even cleaned my headlights! And gave me great advice on some do it myself things I could do. Super helpful, highly recommend!

Headlight polishingSteam cleaning
Mallory9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team is very easy to get a hold of and very professional to work with. Did a great job on my car both times I've taken it there, and I will continue to use them to detail my car when it needs it.

Auto detailingFull body washAuto interior vacuuming+ Professionalism
NicoleLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am so lucky to have found Andrew and his team. I recently moved to LA and had my car shipped here. During transit, a rodent got into the trunk of my car, leaving pee and other gross details behind. I thought my car was ruined, but Andrew and his team were first, willing to even take my car, and also went above and…

Auto detailingSeat shampooingSteam cleaning+ Punctuality+ Quality+ Professionalism
Francesca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding job on my Jeep, it looks like it just came out of the dealership and is a 2006 jeep so not brand new. The owner is an honest, kind and above all extremely competent person, as well as the rest of the team. Sam's Steam Auto Mobile Detailing is not just a guarantee, it exceeds all expectations! Thanks again guys!

Auto detailingAuto interior vacuumingSteam cleaning+ Punctuality+ Quality+ Professionalism
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gosh there is so much good I can say about this place and the guys who work here. Seriously the best detail job I've ever received. I swear my jeep has never been cleaner - when I bought it it was not nearly this clean. Will recommend them to anyone looking for a cleaning. I literally drive here from Downtown for their service. It is so worth it.

Auto detailingClay bar treatmentHeadlight polishing+ Punctuality+ Quality+ Professionalism
Elizabeth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Sam's Steam. Andrew was super friendly and helpful, and the guys worked some magic on my 12-year old car. I got interior and exterior detailing and headlight restoration. They really paid attention to detail, leaving my car looking and smelling like new.

Auto detailingHeadlight polishingAuto interior vacuuming+ Quality+ Professionalism

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