Customers highlight the store's extensive product selection, competitive pricing, and professional installation services, including hardwood refinishing and complex flooring projects. Reviews frequently mention helpful staff who provide detailed advice and maintain clear communication throughout the process. A recurring criticism involves difficulty obtaining estimates during weekend hours, which some found challenging to navigate.
Google rating: 4.8 out of 5 from 24 reviews (92% five-star).
Reviews on this page: 24 Google reviews (18 with written comments).
Owner responses: the business replied to 29% of reviews.
Most recent review: September 1, 2026.
Service: Flooring Contractor serving Santa Cruz, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.8
★★★★★
24 reviews on Google
5★22
4★1
3★0
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mariela helped us from start to finish and was so helpful, professional and really cared.”
“I would absolutely recommend using this business for flooring.”
“His crew did a fantastic job repairing and re-finishing our floors.”
“I was most impressed by Eric Maness, he installed the flooring quickly and was super efficient.”
“Good work, good price, good service”
“Nima is an incredibly honest, professional contractor who makes the entire process easy to navigate.”
People customers mention
Nima5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Nancy Cardoso1 reviewiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
RJ was such a pleasure to work with. He helped me manage my installation since I live 4 hours away. The product is more beautiful than I would imagined and he had suggested it. It came out beautifully!! Thanks to all of you!
Response from the owner · a month ago
Thank you, Nancy, for your great review! RJ is an expert at flooring with many years of experience & we are lucky to have him here at Samaya's. We are so happy you are pleased with our work & hope you will recommend us to others for their flooring needs in the future. Thanks again for choosing Samaya's!
Margaret Fahl5 reviewsiTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Semaya’s was a wonderful place to do business. Mariela helped us from start to finish and was so helpful, professional and really cared. I would absolutely recommend using this business for flooring.
Response from the owner · 2 months ago
Thank you so much for your glowing review, Margaret! Mariela is a wonderful & dedicated employee & we truly appreciate your recommendation of Samaya's to others for their flooring needs. Thanks again!
reza sadoddinLocal Guide · 26 reviewsiTotal number of Google reviews reza has written across all businesses on Google Maps, not just this one.
Nima and the team at Samaya's Flooring & Design Center were my first choice when I needed to finish and repair our hardwood floors, and they proved once again why.
A few years back, I was impressed by his professional work, and this time was no different. His crew did a fantastic job repairing and re-finishing our floors. What truly set them apart was Nima's commitment to going above and beyond to address a few unexpected issues that came up during the process.
Nima is an incredibly honest, professional contractor who makes the entire process easy to navigate. If you need flooring work done, look no further. Highly recommended!
Response from the owner · a year ago
Dear Reza,
Thank you very much for the kind words. It has been a pleasure to work with you.
Thanks you again!
Ely YoungLocal Guide · 22 reviewsiTotal number of Google reviews Ely has written across all businesses on Google Maps, not just this one.
Samaya's Flooring & Design does amazing work! I have referred them to a number of clients and everyone is always very pleased with the high quality of work and customer service. Thank you!
Response from the owner · a year ago
Hi Ely, thank you so much for your review! Our team here at Samaya's is so happy to hear you are pleased with our work, and we greatly appreciate your referring others to us as well. Thanks again and we look forward to working with you and or your clients for any future flooring needs!
Cheers,
Samaya's Flooring & Design
Monica Terrazas7 reviewsiTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
I would highly recommend Samaya’s for your hardwood floor shopping and installation. I was most impressed by Eric Maness, he installed the flooring quickly and was super efficient. He took pride in his work and was focused on making sure it was done properly. It was an overall great experience! Thank you Samaya’s!
Response from the owner · 2 years ago
Thanks for your glowing review, Monica! We agree, Eric is a pro at this and a valuable member of our team. The team here at Samaya’s Flooring & Design is happy to hear such positive feedback, and
we’re proud to be your flooring recommendation. We hope to work with you again in the future!
Paula AlderLocal Guide · 182 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Tried to get estimates on flooring to buy on a Saturday and found it very difficult.
Response from the owner · 4 years ago
Hi Tracy, I'm sorry you had that experience with us on Saturday. We have been short staffed on Saturdays and busier than usual. If you would like to come in during the week when we have more hands-on deck or schedule and one on one appointment before or after business hours, we are happy to help you!
Mark RoemkeLocal Guide · 133 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
