HOUSE CLEANING SERVICES · SAN DIEGO, CA
San Diego Expert House Cleaning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%63+9.5Craft & service 20%5+1Value 10%1+0.1Momentum 8%36+2.9Track record 7%63+4.4Accountability 5%3+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

San Diego Expert House Cleaning

Better than 24% of house cleaning services · #38 of 50

4.9★184 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
25%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

San Diego Expert House Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.50
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$283–$453

All 2 Google reviews tagged “Deep clean”

★★ Alex · Edited 4 years ago

Started off bad, almost 30 minutes late, emptied my fresh kitty litter when I asked to throw away some poopy kitty litter under the vanity in the bathroom, left the now kitty litter laden trash bin on the street so I had to lug it up the driveway (I have chronic lower back pain, part of the reason I need help),…

Deep clean− Responsiveness− Punctuality
★★★★★ Sophia · 6 years ago

San Diego Expert House Cleaning provides a highly professional service. I've heard about them through a friend who recommended them . They worked for his non-profit (StayHome San Diego) and he said that even if they did to for free, he has never seen another cleaning service doing such a great job. I can only…

Deep clean+ Punctuality+ Professionalism+ Value

vs category

Blue = San, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q1: 5.00★ (1 reviews)2023-Q2: 3.00★ (2 reviews)2023-Q3: 3.67★ (3 reviews)2024-Q1: 5.00★ (10 reviews)2024-Q2: 5.00★ (1 reviews)2025-Q1: 5.00★ (71 reviews)2025-Q2: 5.00★ (36 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (8 reviews)2026-Q1: 3.67★ (3 reviews)2026-Q3: 5.00★ (23 reviews)2026-Q4: 5.00★ (3 reviews)2023-Q12024-Q12025-Q12026-Q12026-Q4
This companyIndustrydot size = review count

Price

$209-25% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%59+20.7Reliability 15%63+9.5Craft & service 20%5+1Value 10%1+0.1Momentum 8%36+2.9Track record 7%63+4.4Accountability 5%3+0.2Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
59
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
63
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
5
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
1
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
63
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
3

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+6 / −1
Professionalism
+5 / −1
Responsiveness
+3 / −1
Punctuality
+5 / −1
Value
+6 / −2

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