iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 151 music lessonsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★41 Google reviews · 18 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers consistently highlight the patience and adaptability of instructors across piano, drums, violin, and voice lessons, noting that teachers tailor their methods to individual students. The front desk staff is frequently praised for being welcoming and responsive to scheduling changes or make-up class requests. With a perfect five-star average from forty-one reviews, customers describe the facility as clean and professional, while the owner maintains high engagement by replying to nearly all feedback.
Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
Reviews on this page: 41 Google reviews (39 with written comments, 3 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: August 13, 2026.
Service: Music Lesson serving Pomona, California.
Data from Google, last updated November 1, 2026.
Score profile vs other music lessons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
San Dimas Music AcademyMusic Lessons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.San Dimas Music Academy: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.San Dimas Music Academy: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.San Dimas Music Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
5.0of 5
5 stars41100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
100%praise
Praise65100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2843%
Would recommend1320%
Quality & results711%
Honesty & trust69%
Speed & response58%
Communication58%
Price & value12%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s knowledgeable, patient, and does a great job helping my son improve and feel more confident with his playing.”
“We’re very happy with San Dimas Music Academy and would definitely recommend them to other families looking for a great place for their kids to learn music!”
“We’ve had such a great experience at San Dimas Music Academy!”
“From the very beginning, Sayle has demonstrated exceptional dedication, professionalism, and genuine enthusiasm for teaching.”
“He is incredibly responsive, always willing to answer questions, provide helpful feedback, and offer guidance between lessons when needed.”
“The staff is friendly and easy to communicate with.”
“We were looking for a place with friendly staff, flexible scheduling, great pricing, and a clean facility.”
People customers mention
Amy6 reviews
Erin6 reviews
Heidi4 reviews
Logan3 reviews
Jauregui3 reviews
Isabella3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMargieLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We’ve had such a great experience at San Dimas Music Academy! My son’s teacher, Evan, has been wonderful and has really helped him with his band music. He’s knowledgeable, patient, and does a great job helping my son improve and feel more confident with his playing.
I also want to give a special shoutout to Amy at…
ZZoan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jestyne, Logan, and Dustin are wonderful! Dustin is a great instructor, calm and patient. When my son had to change his schedule, Jestyne was very organized and skilled at making that happen. Logan is gifted and positively motivates my son learning new aspects on the drums.
RRebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My daughter enjoys her vocal lessons at San Dimas Music Academy. The staff is friendly and easy to communicate with. Moriah is an involved instructor, always quick to provide solutions to problems, and is funny as well!
PPenarikai3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My 9yo daughter takes piano lessons from Miss Meghan. My daughter always looks forward to going each week. Meghan is so easy going, friendly, and you can tell she enjoys working with kids. My daughter loves capybaras and sharks, and Meghan always lets her get her wiggles out with some capybara or shark talk in the…
AAnrey2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We've been so happy with Ms. Heidi Jauregui as our 8-year-old son's piano teacher at San Dimas Music Academy. He started lessons about a year and a half ago, and from day one Ms. Heidi made him feel completely at ease — he genuinely looks forward to every lesson and has more fun learning with her than with any…
RRandy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Teacher Evan has been Isaiah’s teacher the last two years for trumpet lessons. We have seen Isaiah flourish in his trumpet skills. Evan is a great and talented instructor who has a passion for music!
We’ve had such a great experience at San Dimas Music Academy! My son’s teacher, Evan, has been wonderful and has really helped him with his band music. He’s knowledgeable, patient, and does a great job helping my son improve and feel more confident with his playing.
I also want to give a special shoutout to Amy at the front desk. She is always so welcoming, friendly, and helpful whenever we have questions or need assistance. She really makes us feel welcome every time we come in.
We’re very happy with San Dimas Music Academy and would definitely recommend them to other families looking for a great place for their kids to learn music! 🎶⭐️⭐️⭐️⭐️⭐️
Response from the owner · a month ago
Hi Margie, thank you so much for your wonderful review! We will make sure to pass along your feedback to our staff! We appreciate you and your son being a part of our academy and will see you both at his next lesson!
J
Joseph GoodenLocal Guide · 13 reviewsiTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
I can't say enough good things about the San Dimas Music Academy, and especially my clarinet instructor, Sayle Comito-Garcia. From the very beginning, Sayle has demonstrated exceptional dedication, professionalism, and genuine enthusiasm for teaching.
As an adult learner, I really appreciate his creative approach to instruction. He understands that adults learn differently and tailors each lesson to keep it engaging, encouraging, and challenging at the right pace. He is incredibly responsive, always willing to answer questions, provide helpful feedback, and offer guidance between lessons when needed.
If you're considering learning an instrument—whether you're just starting out or returning after many years—I highly recommend the San Dimas Music Academy and Sayle Comito-Garcia. His patience, expertise, and commitment to his students make learning both enjoyable and rewarding. Five stars all the way!
Response from the owner · 3 months ago
Hi Joseph, thank you for your kind words! We truly appreciate it. Thank you for being a part of our musical community and look forward to seeing you at your next lesson!
Z
Zoan2 reviewsiTotal number of Google reviews Zoan has written across all businesses on Google Maps, not just this one.
Jestyne, Logan, and Dustin are wonderful! Dustin is a great instructor, calm and patient. When my son had to change his schedule, Jestyne was very organized and skilled at making that happen. Logan is gifted and positively motivates my son learning new aspects on the drums.
Response from the owner · 5 months ago
Thank you, Zoan! We appreciate the positive review and will be sure to pass along your kind feedback to our staff! Thank you for being a part of our musical community!
R
Rebecca Gumaer4 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
My daughter enjoys her vocal lessons at San Dimas Music Academy. The staff is friendly and easy to communicate with. Moriah is an involved instructor, always quick to provide solutions to problems, and is funny as well!
Response from the owner · 5 months ago
Thank you, Rebecca, for your 5 star review! We appreciate you taking the time to review us and will pass along your kind words to our staff!
P
Penarikai Me3 reviewsiTotal number of Google reviews Penarikai has written across all businesses on Google Maps, not just this one.
My 9yo daughter takes piano lessons from Miss Meghan. My daughter always looks forward to going each week. Meghan is so easy going, friendly, and you can tell she enjoys working with kids. My daughter loves capybaras and sharks, and Meghan always lets her get her wiggles out with some capybara or shark talk in the beginning of her lesson. My daughter has been learning theory and tempo. She's even learned a few songs. She played in the recital in February, and she's already looking forward to playing in the upcoming recital in June. My daughter is in other extracurricular activities, but I love that this one is consistent and she gets to do something she really loves. Meghan makes it fun. We love her! :)
Response from the owner · 5 months ago
Hello Penarikai, thank you so much for your 5 star review! We are thrilled that your daughter and Meghan are such a great match! We look foward to seeing you both soon!
A
Anrey Wang2 reviewsiTotal number of Google reviews Anrey has written across all businesses on Google Maps, not just this one.
We've been so happy with Ms. Heidi Jauregui as our 8-year-old son's piano teacher at San Dimas Music Academy. He started lessons about a year and a half ago, and from day one Ms. Heidi made him feel completely at ease — he genuinely looks forward to every lesson and has more fun learning with her than with any teacher he's had before.
What sets her apart is her patience to meet our kid where he's at while keeping lessons structured and challenging, even on rough days or when material feels too hard. Our son has gone from knowing next to nothing about piano to playing two-handed pieces like a simplified "In the Hall of the Mountain King"!
Big thanks to Ms. Heidi and the SDMA staff (shout out to Amy at reception!) for their professionalism, warmth, and attentiveness. Highly recommend.
Response from the owner · 5 months ago
Thank you so much, Anrey, for your kind words about our academy! We truly appreciate you being a part of our musical community and look foward to seeing you and your son at his next lesson!
R
Randy Guitron,7 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Teacher Evan has been Isaiah’s teacher the last two years for trumpet lessons. We have seen Isaiah flourish in his trumpet skills. Evan is a great and talented instructor who has a passion for music!
Response from the owner · 5 months ago
Thank you, Randy, for your 5 star review of our academy! We appreciate the kind words! We look forward to seeing you and Isaiah at his next lesson!
J
JOSE AZCARRAGA4 reviewsiTotal number of Google reviews JOSE has written across all businesses on Google Maps, not just this one.
Teacher Erin is very patient, talented, kind and flexible especially with scheduling. My son has learned a lot and records his piano lessons at home when he plays. The staff are amazing,. They act on your request for make up classes, if needed, or when my son will be away for long absence. This music school is highly recommended - 5 stars!
Response from the owner · 5 months ago
Thank you, Jose! We appreciate the 5 star review of our academy and thrilled to hear your son is enjoying his lessons!
A
Angelette Joseph9 reviewsiTotal number of Google reviews Angelette has written across all businesses on Google Maps, not just this one.
Dear SDMA Team,
We would like to express our heartful gratitude to Ms. Jacklin. She is an amazing violin teacher who has shown great patience and dedication in teaching my son, Chris. Thanks to her guidance, Chris has made wonderful progress and developed a true passion for music. We feel so lucky to have her on Chris's musical journey!
Chris's dad：Yan Li
Response from the owner · 2 years ago
Hello, Frankie! Thank you so much for your positive review! It's truly a pleasure having you and your son at our academy!
