Customers describe the upholstery shop as skilled and friendly, noting fair pricing and quick turnaround times for services like reupholstering chairs, sofas, and cushions. Reviewers frequently highlight excellent communication, professional service, and the quality of the finished work, including fabric selection assistance. One minor criticism mentions that the business could be more organized with standard quotes or estimates, though most clients report a pleasant and trouble-free experience.
Google rating: 4.9 out of 5 from 21 reviews (95% five-star).
Reviews on this page: 21 Google reviews (14 with written comments, 1 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: May 20, 2026.
Service: Upholstery Repair serving San Jose, California.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
21 reviews on Google
5★20
4★0
3★0
2★1
1★0
Reviews from Google, shown as published (original wording, unedited).
JM
Jila MalekLocal Guide · 17 reviews
★★★★★
Piere and his team did a fabulous job on a recliner couch that we adopted from family. He had and his team had excellent communication and professionalism throughout the whole process. From when they would come to our place to pick up the couch, to the time they would deliver, and finish the job right with scotch guard. I would strongly recommend Piere and his team for any upholstery job needed. They have an enormous selects fabric to pick from as well. They are trustworthy, kind, caring and having a great sense of humor! We will be back again!
Response from the owner · 5 months ago
Dear Jila, thank you for your business and your trust in our team and taking the time to leave us this great opinion.
Thank you again and your family.
Sincerely Piere
San Jose custom upholstery
They made seat & back cushions for our kitchen nook. They look great & feel amazing to sit on. Great service & great products, you won’t go wrong with this team!
Response from the owner · a year ago
April, thank you for your business and your trust in our team and great words of compliments, as always the client's happiness with the job is top of our priorities.
Sincerely Piere, Dan and the team
These guys are amazing to work with. I bought the fabric separately, even though they have a huge selection, and they were accepting, met their deadline, priced great, and super quality. What more could you want. I highly recommend.
Positive: Responsiveness, Quality, Professionalism, Value
Pierre and team did an excellent reupholstery job on my wife’s favorite Mr. chair and hassock. Our cats had their way with this Ethan Allan set for a few years so they looked terrible but uber comfortable. The good folks at SJ Custom Upholstery made both prices better than new 🤗.
My only observation is that like many artistic folks, they could be more organized & have a standard quote/estimation sheet. I made one for our project so we would have a point of reference. It’s not a big deal but good to know going in. It’s still a 5 ⭐️ service in my book.
Positive: Quality
Response from the owner · 6 years ago
Hi Tony, thank you for your very much appreciated response. Not an excuse, but In our business not al the jobs are the same, as with chairs, loveseats, couches and Hassock in your case! gain many thanks. Piere & Dan
They reupholstered our dining chairs and a set of bar stools, which now look lovely. The owners are helpful, well educated, skilled, and easy to communicate with. The work is fairly priced and well done. Unlike another place I'd been to, their shop is well-organized and does not smell musty.
If i have more work, I'll come back.
Response from the owner · 6 years ago
Lucy, thank you for your trust & taking the time to write about us, Thank you again and best of wishes to you and your family.
Piere
Dan and David did a great job on our living room chairs and sofa. In addition Dan’s customer service has been excellent. Quality and service, what more can you ask for? I heartily recommend anyone looking for an upholstery to call Dan.
I’m very pleased with the work done by San Jose Custom Upholstery. They upholstered 6 cushions from a dining set in record time, performing high quality work at a very reasonable price. Count on San Jose Custom Upholstery for all your upholstery needs. I know I will use them if the need arises again.
These guys they're really know what they're doing would definitely take anything I have to upholster to the shop prices are more than fair and their workmanship is top-notch no complaints whatsoever very happy with the job they did for me
