Andrew ConwayLocal Guide · 211 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreatest staff, and great quality lumber and products.
San Lorenzo Lumber and Home Centers
San Lorenzo Lumber and Home Centers at a glance
Google reviewers rate San Lorenzo Lumber and Home Centers 4.7 out of 5 based on 83 reviews, with the owner responding to 58 percent of them. Customers frequently praise the knowledgeable staff, friendly service, and extensive inventory of lumber and building supplies, noting that prices are often competitive or slightly higher than nearby big-box stores. However, recurring criticisms in lower-rated reviews highlight inconsistent yard assistance, where employees sometimes fail to help customers load materials, along with complaints about specific product quality and occasional disorganization during project planning.
- Google rating: 4.7 out of 5 from 83 reviews (77% five-star).
- Reviews on this page: 83 Google reviews (60 with written comments, 3 with photos).
- Owner responses: the business replied to 58% of reviews.
- Most recent review: October 19, 2026.
- Service: Hardware Store serving Santa Cruz, California.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.7
★★★★★83 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Polite, friendly, courteous & Helpful, consistently good products, and lumber!”
“Great products, great customer service, and fast delivery service.”
“…ns on sale but didn't know how to pick the most appropriate one), was slow and hard to hear, and disappeared while I still needed help.…”
“great service”
“A good lumber yard and hardware store with Knowledgeable help, large inventory of wood and a reasonable selection of general hardware.”
“We would highly recommend him if you need any assistance in building your home.”
People customers mention
- Depot 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Ellen MurthaLocal Guide · 121 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStaff gave professional advice
Response from the owner · 9 months ago
Thanks so much, Ellen Murtha! Our team here in Soquel truly appreciates your feedback—it keeps us focused on delivering top-tier service every day.
George Heitmann5 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePolite, friendly, courteous & Helpful, consistently good products, and lumber!
Response from the owner · 2 months ago
Hi George, thank you for leaving us a Google rating. We're glad to hear that you found our team polite, friendly, and helpful, and that you're pleased with our products and lumber. We look forward to serving you again at San Lorenzo Lumber and Home Centers!
Melinda ZubiateLocal Guide · 32 reviewsTotal number of Google reviews Melinda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery clean, very helpful.
Response from the owner · 10 months ago
Thanks so much, Melinda Zubiate! The team here in Soquel values your feedback. It motivates us to keep delivering the best for our customers.
Daniel TrevinoLocal Guide · 197 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMeeting the team here, you can tell they care about their business and their customer. A friendly staff with a knowledgeable background of all the needs for building. I definitely recommend!
Response from the owner · a year ago
Appreciate the support, Daniel Trevino. Thanks for the review!
Dhillon SaabLocal Guide · 26 reviewsTotal number of Google reviews Dhillon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEntrance on soquel dr for big 53 trucks
Response from the owner · 2 years ago
Thank you, Dhillon, for your positive review! We're glad to hear that you found the entrance on Soquel Dr convenient for big 53 trucks. We appreciate your feedback!
Hawk Andrew DannaouiLocal Guide · 43 reviewsTotal number of Google reviews Hawk has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBob, who works at the trade desk has excellent customer service. He has been really helpful in helping us build our first home and choose the right products. We would highly recommend him if you need any assistance in building your home.
Response from the owner · 2 years ago
Hey Hawk, thank you for your review! We're thrilled to hear that our team member Bob at the trade desk provided excellent customer service and was helpful in building your first home. Your recommendation means a lot to us!
jason jesus holmesLocal Guide · 45 reviewsTotal number of Google reviews jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat products, great customer service, and fast delivery service. These guys are professional.
Response from the owner · 4 years ago
Hi Jason, we are incredibly grateful that you took the time out to leave us a 5-Star review. We really appreciate you being a customer and helping to share the word about us.
Mardi Solomon10 reviewsTotal number of Google reviews Mardi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCouldn't find anything I needed at Home Depot or anyone to help me. Realized San Lorenzo Lumber was right across the street so I ran over. My experience there was the opposite in every way. Friendly greeter at the door pointed me in the right directly. Knowledgeable sales person was there and led me to exactly what I needed. Next time I'll shop San Lorenzo first and skip Home Despot!
Response from the owner · 2 years ago
Thank you for your kind words, Mardi! We're grateful for your feedback. It's our pleasure to provide the best possible service to our customers, and we're glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you. Have a great day!
Joey Kochlacs8 reviewsTotal number of Google reviews Joey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe guys in the tool section are great. The yard sucks. Three people didn’t bother to help me load some siding after seeing I couldn’t do it alone, and phoned in someone else to do it. No one ever came or decided to just help while my truck load of OSB got rained on and I walked around the yard looking for help. So I drove away.
Response from the owner · 2 years ago
We’re so sorry to hear about your unfortunate experience with our staff, Joey. We have shared your feedback with our team in order to improve in these areas. We hope to have the chance to welcome you back again, and we do encourage you to contact our Customer Engagement Team at 844-487-8625 or [email protected] to discuss your experience in more detail.
Business details
- Address: 2435 41st Ave, Soquel, CA 95073
- Phone: (831) 475-6100
- Website: sanlorenzolumber.com
- Service area: Santa Cruz, CA