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Sango Academy

Preschool · Clarksville, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%77+53.3Reliability 31%64+19.7Experts Score= 73Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 36 after school carePosition by Experts Score among all companies we track in this category. · better than 40%
4.8 ★★★★★ 36 Google reviews · 4 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Apr 2026latest review

Sango Academy at a glance

Reviewers describe Sango Academy as a small, family-oriented preschool where staff treat children with personal care and maintain clean, safe facilities. Parents frequently highlight the ease of communication, the warm daily greetings, and the program's success in preparing children for kindergarten. However, low-star reviews criticize the center for allegedly dismissing families who requested accommodations for developmental delays or special needs, suggesting a pattern of inadequate support for children requiring additional care.

  • Google rating: 4.8 out of 5 from 36 reviews (94% five-star).
  • Reviews on this page: 36 Google reviews (31 with written comments).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: April 22, 2026.
  • Service: After School Care serving Clarksville, Tennessee.

Data from Google, last updated October 26, 2026.

Score profile vs other after school care

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction77Reliability64Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 77 (median 82)Reliability: 64 (median 79)Momentum: 100 (median 100)
Sango AcademyAfter School Care median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sango Academy: 77/100 on this factor. Category median: 82.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sango Academy: 64/100 on this factor. Category median: 79.B
64
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 87.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sango Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.

Star ratings

36 Google reviews we collected

  • 5 stars3494%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 31 written reviews

  • Praise28100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude932%
  • Honesty & trust621%
  • Quality & results518%
  • Would recommend518%
  • Communication27%
  • Speed & response14%

What customers talk about

We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “As a helicopter kind of mom, I can count on one hand how many places I could say this about.”
  • “Lovely owners and staff I would trust with my own children.”
  • “I highly recommend Sango Academy to anybody looking for top-notch childcare in Clarksville.”
  • “…of children with "different" needs and a behavior analyst myself, I would recommend Sango Academy 100% to anyone needing above and beyond care, with…”
  • “It's takes a lot of trust and communication to feel comfortable with leaving your children with caregivers!”
  • “All staff have always communicated professionally and in a timely manner when necessary.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lovely owners and staff I would trust with my own children. As a helicopter kind of mom, I can count on one hand how many places I could say this about. A loving & personalized environment that can get lost in larger childcare centers. Highly recommend.

Chris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These ladies have gone above and beyond for our son! We are very grateful for Sango Academy!

Nette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My 4 year old loves it here! All of the teachers are so nice and helpful. Melissa is just AMAZING. Currently have my 1 year old on the waitlist. Such a safe and homelike environment.

Reasonable price
Helen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been sending my son to Sango Academy for one year now. My three month old daughter just began this week as my maternity leave came to an end. The owners, as well as the staff are absolutely amazing. Not once have I felt anxious about leaving either of them in their care. They are GOOD people. There is nothing…

Lacresha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our son has being going to this wonderful daycare since they opened! The relationship I have with the whole staff is beyond a blessing. It's takes a lot of trust and communication to feel comfortable with leaving your children with caregivers! But this daycare made our transition seamless. I thank them every day…

Tia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Edit: wow good to see you don’t even remember the people who considered your daycare. I’m super glad I went with another option. I tried to message you about this personally on Facebook, but it seems I was blocked after defending my friend who didn’t have a good experience here either ( seems to be the trend )so I…

Photos

Customer reviews

4.8 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Pamela Wilson6 reviewsTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely owners and staff I would trust with my own children. As a helicopter kind of mom, I can count on one hand how many places I could say this about. A loving & personalized environment that can get lost in larger childcare centers. Highly recommend.

Chris Gray13 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These ladies have gone above and beyond for our son! We are very grateful for Sango Academy!

Nette Heyward6 reviewsTotal number of Google reviews Nette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My 4 year old loves it here! All of the teachers are so nice and helpful. Melissa is just AMAZING. Currently have my 1 year old on the waitlist. Such a safe and homelike environment.

  • Price assessment: Reasonable price
Helen Beltowski3 reviewsTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been sending my son to Sango Academy for one year now. My three month old daughter just began this week as my maternity leave came to an end. The owners, as well as the staff are absolutely amazing. Not once have I felt anxious about leaving either of them in their care. They are GOOD people. There is nothing more comforting than knowing that your kids are being taken care of and loved. I honestly wouldn’t send my kids anywhere else. I highly recommend Sango Academy to anybody looking for top-notch childcare in Clarksville.

Lacresha H.4 reviewsTotal number of Google reviews Lacresha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our son has being going to this wonderful daycare since they opened! The relationship I have with the whole staff is beyond a blessing. It's takes a lot of trust and communication to feel comfortable with leaving your children with caregivers! But this daycare made our transition seamless. I thank them every day (literally lol)! My child is safe! The staff is easy to talk to and patient! I know it's not a easy task but every decision they make isn't solely with one child it's about ALL of them! And for that I thank you ALL again! #BestDaycare

Erica PenkoLocal Guide · 20 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Edit: A year and a half later, this daycare continues to be absolutely amazing. I found it necessary to post further information about my experience due to the influx of statements claiming they do not handle developmental delays appropriately. Seeing as everyone has different experiences, I will post mine. My children both have had delays that required accommodations. Due to privacy I will not disclose specific diagnosis but they were both receiving seperate therapies. For one, it was a speech delay that the staff worked with our family in learning ways to accommodate and encourage speech development. My other child has required 1:1 services with an ABA provider for several years. The therapists were never denied entry to help my child thrive in this environment. Thorough discussions were had with all staff so we could work together to help my child be successful. My children have thrived at this daycare. Not once have they been mistreated. All staff have always communicated professionally and in a timely manner when necessary. Again, this is just my experience. As a mother of children with "different" needs and a behavior analyst myself, I would recommend Sango Academy 100% to anyone needing above and beyond care, with their 1:1 therapists (ABA, speech, OT, etc) already aligned and ready to jump in. Wonderful people and clean space! My kids love it here and are happy to attend every day. There is no greater peace of mind than knowing your kids are safe and well cared for!

Tia Miller3 reviewsTotal number of Google reviews Tia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Edit: wow good to see you don’t even remember the people who considered your daycare. I’m super glad I went with another option. I tried to message you about this personally on Facebook, but it seems I was blocked after defending my friend who didn’t have a good experience here either ( seems to be the trend )so I decided to post about my experience publicly on here. We did a walk through and was completely shocked by what I experienced especially after reading all these reviews. Definitely seems like they’ve got people leaving fake reviews Google I would look into this because this day care needs to be looked into asap!!!

Response from the owner · a year ago

We take all feedback seriously and are committed to providing a safe, nurturing environment for every child in our care. However, after thoroughly reviewing our records, we have been unable to find any documentation of an incident matching your description, nor do we have any record of you or your child in our system. Additionally, we noted that your review, along with two others, were posted within minutes of one another and contain similar claims that do not reflect the experiences of our current or past families. We respectfully ask that you refrain from posting false or misleading information, as it not only misrepresents our center but also undermines the trust we work so hard to build with our community. If you believe this is a misunderstanding or have any concerns you'd like to discuss directly, we welcome you to contact us at 931-368-9042. Thank you, Sango Academy Administration

Cadence Cheyenne9 reviewsTotal number of Google reviews Cadence has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My kids love sango academy and I love all the staff. I’ve never had a bad experience and everyone is so nice . Its refreshing knowing I don’t have to worry about my kids being mistreated and not having to constantly worry if they are okay, while I’m at work

Joseph HannerLocal Guide · 88 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was baffled by how our children were treated. Being different or needing additional care was certainly not something this company wanted to contend with. Do your homework, be careful, and consider who these "positive" reviews are from. Don't make the same mistake I did.

Response from the owner · a year ago

We take all feedback seriously and are committed to providing a safe, nurturing environment for every child in our care. However, after thoroughly reviewing our records, we have been unable to find any documentation of an incident matching your description, nor do we have any record of you or your child in our system. Additionally, we noted that your review, along with two others, were posted within minutes of one another and contain similar claims that do not reflect the experiences of our current or past families. We respectfully ask that you refrain from posting false or misleading information, as it not only misrepresents our center but also undermines the trust we work so hard to build with our community. If you believe this is a misunderstanding or have any concerns you'd like to discuss directly, we welcome you to contact us at 931-368-9042. Thank you, Sango Academy Administration

Sherry Braddock3 reviewsTotal number of Google reviews Sherry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Not a client, but I know these people. They are good people with morals and hearts of gold. They love children, and everyone else for that matter, and children love them. I'd trust them with my grandchildren anytime.

Sango Academy on Google Maps →

Business details

  • Address: 3061 US-41 ALT, Clarksville, TN 37043
  • Phone: (931) 368-9042
  • Service area: Clarksville, TN