Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Sani-Bright Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sani-Bright Carpet Cleaning

Danville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 steam cleaning services · 4.9★ from 1,638 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sani-Bright Carpet Cleaning is better than 90% of steam cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 91% of steam cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sani-Bright Carpet Cleaning is better than 93% of steam cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 88% of steam cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sani-Bright Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired Sani-Bright Carpet Cleaning for 8 kinds of job.

Sani-Bright Carpet Cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.277
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$397
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 277 Google reviews tagged “Carpet steam cleaning” · showing 20

Theresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Very well cleaned and scrubbed. Very professional and didn’t poke around , hit the job done. Will always have him back out to clean my carpets!!

Paid $250–300Reasonable priceCarpet steam cleaning
JackLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I had 3 rugs cleaned by Sani-Bright and they came out beautifully!! They look brand new!

Paid $400–450Reasonable priceCarpet steam cleaning
suzanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Carpet looks brand new and young men who delivered it were very professional and helpful!!

Paid $500+Not sureCarpet steam cleaning
DawnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

This was the the third or fourth time I have used Sani-Bright, and I couldn’t be more pleased. Their people are very knowledgable and helpful in advising us on how to clean and care for our white upholstery and our carpet . Communication is excellent— a text before arriving and follow up after. He showed up…

Paid $450–500Reasonable priceCarpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Contacted Sani-Bright to remove a stain from my carpet caused by fabric dye. Due to serious illness, was unable to contact them when it occurred, so it was two weeks before carpet could be cleaned. Was told that due to the time lapse, there was no guarantee of success. Brandon pre-treated the stain, and worked very…

Paid $150–200Great priceCarpet steam cleaning
Happy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Demons did a great job again. This is not his first time cleaning my place and I love when I see him back. He always does an excellent job.

Paid $350–400Reasonable priceCarpet steam cleaning
Tamra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great results and service technician was knowledge and helpful.

Paid $250–300Reasonable priceCarpet steam cleaning
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

The men who delivered and laid the rug were terrific. Polite, careful, pleasant and professional. Great customer focus. Excellent experience.

Paid $500+Great priceCarpet steam cleaningService not listed
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Nick was marvelous. I will use again.

Paid $150–200Reasonable priceCarpet steam cleaning
MichaelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great service & great results

Paid $200–250Reasonable priceCarpet steam cleaning
Candace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

All of the employees we dealt with at Sani-Bright were friendly, knowledgeable and helpful. We paid a little more than we had hoped to, but it was worth it to deal with a company we trusted. We were very pleased that they could send someone to our house to do the carpet cleaning within just a few days and the rugs…

Paid $500+Reasonable priceCarpet steam cleaningArea rug cleaning
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I recommend them for a job well dine at reasonable rates.

Paid $50–100Reasonable priceCarpet steam cleaningPet stain & odor removal
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The technician did an exceptional job as usual and left my carpet looking better than since they were new.@@ L

Paid $250–300Great priceCarpet steam cleaning
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nick was my technician. He did a great job and was very friendly. Everything always looks amazing after the cleaning. Would recommend 100%

Great priceCarpet steam cleaningUpholstery cleaning
GaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Easy to schedule, promot and professional, Did a great job cleaning our carpet.

Paid $350–400Reasonable priceCarpet steam cleaning
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great company to do business with

Reasonable priceCarpet steam cleaning
Julie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nick took such great care - did an amazing job. Very happy!

Paid $500+OverpricedDrapes & curtain cleaningCarpet steam cleaning
Geoffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Nick was fantastic, friendly, thorough, and respectful as I worked from home. The carpet, which was in VERY rough shape, looks like new!!

Paid $450–500Reasonable priceCarpet steam cleaningPet stain & odor removal
jimLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We had Santa bright out to do our couches and our carpet and they turned out fantastic .Curtis was our Tech and he did a fantastic job.thank you

Paid $500+Reasonable priceCarpet steam cleaning
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★

Some spots missed

Paid $500+OverpricedCarpet steam cleaning

Show more carpet steam cleaning reviews (257 more) →

Price

$377+25% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 69%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning274$170–$397
General carpet cleaning257$164–$353
Upholstery cleaning198$196–$371
Area rug cleaning189$164–$440
Pet stain & odor removal181$207–$404
Drapes & curtain cleaning3$207–$366
Mattress cleaning2$131–$322
Leather cleaning2—

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