Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
Sani-Bright Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sani-Bright Carpet Cleaning

Danville, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 61 steam cleaning services · 4.9★ from 1,638 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sani-Bright Carpet Cleaning is better than 90% of steam cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 91% of steam cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sani-Bright Carpet Cleaning is better than 93% of steam cleaning services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 88% of steam cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sani-Bright Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sani-Bright Carpet Cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired Sani-Bright Carpet Cleaning for 8 kinds of job.

Sani-Bright Carpet Cleaning for mattress cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$322

All 2 Google reviews tagged “Mattress cleaning”

Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time. Friendly. Great job. Carpets and mattresses look like new.

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalMattress cleaning
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very positive experience with Sani-Bright. Christian was very personable, taking the time to explain the process in full. Added bonus - your front door needs to be open so their hoses can get in the house. They take the time to put up a sheet over your door to stop all the cold air from coming in. So thoughtful in the dead of winter!

Area rug cleaningUpholstery cleaningMattress cleaning+ Punctuality+ Professionalism

Price

$377+25% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 69%Overpriced 6%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning274$170–$397
General carpet cleaning257$164–$353
Upholstery cleaning198$196–$371
Area rug cleaning189$164–$440
Pet stain & odor removal181$207–$404
Drapes & curtain cleaning3$207–$366
Mattress cleaning2$131–$322
Leather cleaning2—

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