How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORESanta Monica Autoworks
Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #64Position by Experts Score among all companies we track in this category. of 170 car detailing services · 5.0★ from 136 Google reviews
Report card
Percentile vs other car detailing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Santa Monica Autoworks for 8 kinds of job.
Santa Monica Autoworks for general repairs & maintenance
Clear ✕All 33 Google reviews tagged “General repairs & maintenance”
Brian and his excellent team - Brett, Ozzie, Jamie and more - at Santa Monica Autoworks are fantastic! They are knowledgeable, dedicated, super helpful and friendly and have been taking care of my car for more than 11 years. Beside the normal work related tasks they go out of their way to come up with suggestions,…
First time here . I have 2 Touareg TDI , 2016 and LOVE them. One of them started leaking oil. Took to mechanic shop in Santa Monica, I took it 3 times after repair and they gave my $ back cause they couldn’t find the issue. I took my car here and it’s like checking in a hotel !! Everyone greeted me and offered water…
Santa Monica Autoworks contunues to amaze us. They are able to fix any problem, completely stand behind their work, and make every effort to meet our availability needs. You can't go wrong with them!
I've been going here for years - they are fair & trustworthy
Love these guys! So accommodating…thanks Brian!
I took my daughter's VW Tiguan to Santa Monica Autoworks and received great service and personal attention from them. The feedback they provided both online and in person was very thorough. They did the work on schedule and in line with their estimate. What is often at best a stressful experience was just the opposite and I highly recommend them.
We had a great experience at Santa Monica Autoworks! This was our first visit, and everyone was incredibly friendly, professional, and helpful. They were able to take our car in and repair a rear tail light issue within just a few hours (same day service). Excellent service and a great experience overall! Highly…
MB general maintenance service. They do a great job and prices are fair. I would recommend for all German made cars.
Trust! I Trust these folks to do what they say they are going to do! They are honest and professional and I wouldn’t take my car anywhere else for service and diagnosis! Fine, friendly staff! Manager is super!
Good work, good communications and good people.
You don’t have to read further if you need proof from experience of quality repair, and want no doubts about Santa Monica Autoworks are 100% committed to honor their work. My vehicle showed no codes for my problem, so things that were required to be maintained were done first. The issue persisted, and SM Auto…
These guys are the best in the business. Rain, shine, sleet, or snow, they are as professional as they come and take care of your car (and wallet) as if it was their own. I don’t go anywhere else for German car services, and the dog that comes out to greet you might be the highlight of your day. Cheers to the…
I’ve been taking my BMW to Santa Monica Autoworks for a few years now and I can’t say enough about Brian and his team of professional staff. Always polite, always on time and extremely efficient and knowledgeable, but most importantly they stand behind their work without question not long ago I had new front brakes…
Santa Monica Autoworks is my go-to auto shop. Always do a great job, have reasonable prices, and do a great job explaining any problems. I would definitely suggest stopping by if you have any issues.
I sent my car in for maintenance on July 31st and just picked it up today on August 16th, they never charged me a garage fee which would've been standard with other shops. Ozzie was super professional and always kept me updated throughout the entire maintenance process. The price was fairly low compared to what I…
Santa Monica Autoworks has been taking great care of my cars for decades. Their work is always top shelf, finished on time and keeps me updated the entire process. Friendly, knowledgeable folks and a pleasure to deal with.
I have been a big fan of Santa Monica Autoworks for years and they have always been amazing in terms of customer service and overall performance. I have recommended them to many friends and will continue to do that.
Very professional and proficient
Staff is very friendly and helpful. Helped me get a rental while my car was being repaired. Got a call that my car was repaired promptly.
Always thoughtful and detailed with their work. I’ve never had to worry since I found them a couple years ago. My VW isn’t super reliable, but they’ve kept it in check which has been a huge weight off my shoulders. I also appreciate they take the time to answer my questions and explain what’s happening…and free coffee!
Fantastic shop. Scott is not only extremely knowledgeable, but also genuinely kind. I’ve had my car serviced here twice, and both times they’ve gone above and beyond. Couldn’t recommend them more.
I have been taking my Audi here for years. Brian and the whole staff are such a pleasure to work with and they do a terrific job. They provide detailed estimates of all work , my car is always done on time and their prices are so much better than the dealerships. I recommend them to all of my friends and would…
Very transparent and reliable shop with clear communication. Have trusted them with rare and classic Benzes and they always come through in a pinch!
Reliable, consistent, and thorough - and that’s been consistent over the years of being their customer with my Porsche Macan and, before that, my BMW. Also will try to work with you to find cost-effective solutions.
Brian and his team are great. Clear communication, no surprises, great tips and very helpful team. Easy to make appointments. Great spot on the West Side.
Best team ever. Knowledgeable and a touch salty in a good way. And always do something extra at no cost
I have been going to SM Autoworks for over 15 years. They are the best service techs in Santa Monica, and the nicest car people I have had the pleasure of knowing. And now they service EV's!! I can't say enough good things about them, but if you need your car serviced, they are the very best in the business.
l have been bringing my vehicles to Brett and Brian of Santa Monica Autoworks for many years. They have yet to fail in delivering top-tier service for over ten years. Their knowledge of my vehicles (Audi, Porsche, BMW) is on par with the local dealerships. I would not hesitate recommending this vehicle service center to anyone.
Very professional and really knowledgeable. Brian, Brett and the team there are the best.
I’ve been coming here for a few years for my Mini and I have always gotten great service, honesty and most of all they’re very kind.
Your friendly neighborhood mechanics. The whole team here is knowledgeable and friendly. Most important - honest and reliable. I know when they tell me I need something done, it’s time to do it and the price is reasonable. I won’t go anywhere else.
They are fantastic! Great people that do great work.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 33 | — |
| Oil change | 23 | — |
| Brakes | 17 | — |
| Auto maintenance | 13 | — |
| Vehicle Inspection | 12 | — |
| Auto engine diagnostic | 11 | — |
| Air & cabin filter replacement | 9 | — |
| Electrical | 7 | — |
