Google reviewers rate the company 5 out of 5 stars based on 618 reviews, noting that the owner replies to 69 percent of feedback. Customers frequently praise the ease of the bidding process, competitive pricing, and prompt communication regarding installation schedules. Staff are described as professional, friendly, and efficient during both setup and seasonal removal. Recurring criticisms involve scheduling delays, missed appointments, and price increases for existing customers, with some complaints alleging that bids were sold to other companies or that the owner was unresponsive.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We've been using Santa's Elves for our holiday lighting the past several years and could not be more pleased with their services. They are timely, efficient, professional and friendly. They do a wonderful job with the lighting on our house, as well as removing the lighting at end of season. We look forward to their arrival each holiday season! Highly recommend!
We had a small miscommunication with what type of lights we wanted. They fixed the issue in less than 24 hours with zero arguments. Great customer service!
Thanks for your kind words! We're glad our team could quickly swap the color for you!
Santa’s Elves were great to work with, the process to get a bid was very easy and fast. Once I accepted the bid they showed up within 48 hours to do the initial work and did an awesome job.
Hey Chris, thanks so much for the review! Enjoy your holiday lighting!
Amazing and fast
Thank you Anthony! We look forward to taking care of your holiday lighting this season : )
This was our first time using Santa’s Elves. We signed our contract on a Friday evening and our lights were up on Monday afternoon. Appreciate the quick turnaround. Can’t wait to turn them on for the season.
Hi Melissa! Let us know if you need anything else throughout the season. We hope you enjoy your holiday lighting : )
Santa’s Elves always does a great job. I highly recommend them for your holiday lights.
Thank you Beth!!
Santa's Elves is the best lighting company we have used. They are professional and do a wonderful job. Very nice too.
Hey Deb...you're the best. That's all. Have a great day!
I’ve had a great experience working with Hayley so far. She’s been prompt, organized, and very easy to communicate with. She provided clear options and helped us find the right fit for our home. The process has been smooth and efficient. We’re looking forward to seeing the lights installed.
Hi Julie, we think Hayley is the best as well : ) See you soon for your holiday lighting installation!
First experience with holiday lights, in our search we came across Santa's Elves. Hayley was super helpful in addressing all our questions promptly. Overall offerrings were most competitive.
Thank you for leaving us a great review! We looking forward to servicing your home for the holiday season!
Amazing!! The workers did a great job and the system they use for bids is very easy and customer friendly! I am impressed!
Thank you Maureen! We look forward to taking care of your holiday lighting needs for many season to come!
Santa's Elves Holiday Lighting & Decor, LLC on Google Maps →