Massage therapist · Costa Mesa, CA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 244 massage therapistsiPosition by Experts Score among all companies we track in this category. · better than 84%
5.0★★★★★48 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Saren Massage five stars based on forty-eight reviews, noting the owner has not replied to any feedback. Clients describe services including deep tissue, Thai, and sports massage, highlighting the therapist's anatomical knowledge, ability to adjust pressure, and effectiveness in relieving chronic pain. The studio is characterized as clean and relaxing, with convenient parking near Triangle Square. Pricing is frequently mentioned as reasonable, and no common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 48 reviews (100% five-star).
Reviews on this page: 48 Google reviews (48 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 29, 2026.
Service: Massage Therapist serving Costa Mesa, California.
Data from Google, last updated November 3, 2026.
Score profile vs other massage therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Saren MassageMassage Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saren Massage: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saren Massage: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saren Massage: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saren Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
5.0of 5
5 stars48100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
97%praise
Praise6697%
Complaints23%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1882%
Reasonable418%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2232%
Staff & attitude2029%
Quality & results1015%
Honesty & trust710%
Price & value57%
Speed & response34%
Communication11%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend her because she is incredible skills massage therapist who has 15 years experiences.”
“I am long overdue reviewing Prena as I have had many Thai combo massage treatments over the years from her and I cannot recommend her enough.”
“Prena is not only a master at her craft of massage therapy, but she is kind and genuine.”
“Prena was absolutely delightful, her technique and attention to detail was fabulous.”
“I am a type of person that get massage everywhere I go, I can honestly tell you that Prina is one of the best!”
“Prena is so kind, super reasonable price wise, and incredibly talented at what she does.”
“The space had a calming, organized atmosphere that immediately put me at ease.”
“The massage therapist listened carefully to my needs and customized the session with the perfect balance of pressure and attention to detail.”
People customers mention
Prena19 reviews
Thai6 reviews
Prina4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
NancyLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I recently found Prena, about 4 months ago and wow thank God I found her! Prena is not only a master at her craft of massage therapy, but she is kind and genuine. She gives the BEST massages and knows what areas to focus on. I usually get a combination of light pressure deep tissue massage and thai and its the…
Reasonable price
HanaLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ohhh!! If you found this massage place, you must go. I love her massage. This is best massage in OC or In CA.
My neck and shoulders paind gone!
I must come back again ! Thank you, prena!
Emily4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I have the best massage ever. PRENA, extremely professional,knowledge and truly experience in her field. from start to finish, everything was done exactly with such care! I felt relaxing and refreshing after my session was done! The place is nice and clean Prena she is so sweet and she knows where all the area that…
Great price
Toni6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
What an incredible massage.! Prena was absolutely delightful, her technique and attention to detail was fabulous. She knew exactly how much pressure to apply with a continuous smooth and relaxing motion. I highly recommend Saren Massage and Prena.
Pim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This is long overdue! I have been seeing Prina for years! I highly recommend her because she is incredible skills massage therapist who has 15 years experiences. I had lower back and shoulder pain, and she always workout the knots and I feel so much better after I see her. The location is great! Not too far from…
Reasonable price
Cliff5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Prena is a healer. She gifted, and she takes pride in her work. I have looked for a masseuse like her for years. Prena is the best masseuse in town by a long shot. Her knowledge of anatomy allows her to pinpoint issues and fix them. If you like deep tissue, this is the massage studio for you.
Reviews from Google, shown as published (original wording, unedited).
Filter by topic— each topic is highlighted in the reviews in the same color
Nancy Flores AKA Nancy Acosta-MemijeLocal Guide · 13 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
I recently found Prena, about 4 months ago and wow thank God I found her! Prena is not only a master at her craft of massage therapy, but she is kind and genuine. She gives the BEST massages and knows what areas to focus on. I usually get a combination of light pressure deep tissue massage and thai and its the perfect combination of relaxation and tension relief. I always leave extremely relaxed and thankful. Simply the best. 💓
Price assessment: Reasonable price
Hana CoxLocal Guide · 38 reviewsiTotal number of Google reviews Hana has written across all businesses on Google Maps, not just this one.
Ohhh!! If you found this massage place, you must go. I love her massage. This is best massage in OC or In CA.
My neck and shoulders paind gone!
I must come back again ! Thank you, prena!
Emily Ly4 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
I have the best massage ever. PRENA, extremely professional,knowledge and truly experience in her field. from start to finish, everything was done exactly with such care! I felt relaxing and refreshing after my session was done! The place is nice and clean Prena she is so sweet and she knows where all the area that is tense! She is the best definitely I will return! Highly recommended !!!
Price assessment: Great price
Toni T6 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
What an incredible massage.! Prena was absolutely delightful, her technique and attention to detail was fabulous. She knew exactly how much pressure to apply with a continuous smooth and relaxing motion. I highly recommend Saren Massage and Prena.
Pim Jelinek1 reviewiTotal number of Google reviews Pim has written across all businesses on Google Maps, not just this one.
This is long overdue! I have been seeing Prina for years! I highly recommend her because she is incredible skills massage therapist who has 15 years experiences. I had lower back and shoulder pain, and she always workout the knots and I feel so much better after I see her. The location is great! Not too far from triangle square in Costa Mesa, CA. There's always plenty of parkings in the front. The room is clean and it set up where she can do both, traditional Thai massage and deep tissues! I am a type of person that get massage everywhere I go, I can honestly tell you that Prina is one of the best!
Price assessment: Reasonable price
Cliff Heiser5 reviewsiTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
Prena is a healer. She gifted, and she takes pride in her work. I have looked for a masseuse like her for years. Prena is the best masseuse in town by a long shot. Her knowledge of anatomy allows her to pinpoint issues and fix them. If you like deep tissue, this is the massage studio for you.
Price assessment: Great price
Priscilla Cabello2 reviewsiTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
Prena tailored the massage to my specific aches and relieved tension I didn't even know I had. I felt so light afterward. It was a perfect blend of Swedish and sports massage with a touch of Prena's unique techniques. 10/10 highly recommend.
Price assessment: Great price
Chrissy Heiser2 reviewsiTotal number of Google reviews Chrissy has written across all businesses on Google Maps, not just this one.
I have been going to Prena for years. She keeps me limber, flexible and able to move. I have been to other therapists but no one has ever helped me recover as good as she has, even when I played ice hockey weekly.
Price assessment: Great price
Laura Ricker9 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I’ve been coming to Prima for 10 years and have followed her to her new location. Clean, elegant, zen, relaxing - Prima has set up a wonderful experience for revitalization right in the heart of Costa Mesa. Incredibly strong and able to tweak based on your tolerance, she is professional, sweet and definitely an LMT I’d recommend.
