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Sauk Point Veterinary Clinic

Animal hospital · Madison, WI

4.9 ★★★★★ 336 Google reviews · 24 photos
96%five-star reviews
19%reviews answered by the owner
Oct 2026latest review

Sauk Point Veterinary Clinic at a glance

Google reviewers rate Sauk Point Veterinary Clinic 4.9 out of 5 based on 336 reviews, with the owner responding to 19% of them. Clients frequently praise the compassionate, knowledgeable staff, effective communication, and reasonable pricing for services ranging from routine exams to complex rabbit and dental care. However, some low-star reviews criticize the clinic for rude scheduling interactions, long wait times during urgent visits, and perceived overcharging for unnecessary tests.

  • Google rating: 4.9 out of 5 from 336 reviews (96% five-star).
  • Reviews on this page: 336 Google reviews (230 with written comments, 18 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Veterinarian serving Madison, Wisconsin.

Data from Google, last updated November 10, 2026.

Star ratings

336 Google reviews we collected

  • 5 stars32196%
  • 4 stars51%
  • 3 stars10%
  • 2 stars10%
  • 1 star82%

Praise vs complaints

Phrases our text analysis found in 230 written reviews

  • Praise26996%
  • Complaints114%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10437%
  • Would recommend4717%
  • Quality & results4014%
  • Speed & response2910%
  • Communication228%
  • Price & value197%
  • Honesty & trust197%

What customers talk about

We read 230 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Thank you for the excellent, personable care and communication!”
    “Reception / scheduling were quite rude when we reached out.”
  • “I highly recommend this clinic- they have always taken such good care of our pets- from babies to their last moments and we couldn’t be more grateful”
    “I would rather pay more and drive further just to avoid this clinic.”
  • “Oxley-Patterson and to Kaity for their attention to detail and their care to keep our dog comfortable during the exam.”
  • “Laura saw us as quickly as possible and took care of us.”
  • “They had a welcome bag for Colby and listened to all my concerns.”
  • “While dental procedures can definitely be expensive, I honestly felt their pricing was very fair and reasonable for the level of care they provided.”
  • “Jamie and I trust the staff to help us make the right decisions for our animals.”

People customers mention

  • Collins 39 reviews
  • Molly 13 reviews
  • Pamela 11 reviews
  • Jamie 8 reviews
  • Laura 7 reviews
  • Kristine 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 336 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Joyce BorlandLocal Guide · 15 reviewsTotal number of Google reviews Joyce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fabulous employees and especially Dr. Laura. She treats my pets with tenderness and consideration. LOVE this place!

  • Price assessment: Great price
  • Services: Service not listed
Teri Nelson3 reviewsTotal number of Google reviews Teri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My rabbit needed some immediate care. Dr. Laura saw us as quickly as possible and took care of us. The care and attention to rabbits is amazing. Sauk Point is the best rabbit vet bar none in the Madison area.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 7 months ago

We LOVE to see rabbits at the clinic, and we're happy we were able to help you. Thanks for your 5-star review!

Laura GessertLocal Guide · 34 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been going here for 20 years. All the vets are wonderfull. The staff is caring and relaxing ;)

Edward KlormanLocal Guide · 45 reviewsTotal number of Google reviews Edward has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for the excellent, personable care and communication! We were grateful to Dr. Oxley-Patterson and to Kaity for their attention to detail and their care to keep our dog comfortable during the exam.

Erika Flynn2 reviewsTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We get compassionate and complete care at this facility. We love Dr. Jamie and I trust the staff to help us make the right decisions for our animals. I have recommended Sauk Point Vet Clinic to many!

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

We very much appreciate your 5-star review, Erika. Thank you for spreading the word to others...word of mouth is our very best advertising!

Marie KLocal Guide · 3 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been going to this practice for 16 years and have never been disappointed. Everyone here is so kind and caring. They are also one of the few remaining vet practices that haven't been gobbled up by the national chains support your local vet!

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 4 weeks ago

Thank you, Marie! We are proud to remain an independently owned female veterinary clinic to serve you!

Shelly HLocal Guide · 45 reviewsTotal number of Google reviews Shelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow!!!! So impressed with SPVC!! I live in Florida now, but originally from the Madison area - family is still here, so we visit frequently- and bring Colby, our little 9lb 7yr old rescue with us. Unfortunately, Colby had a bad experience with his dental procedure in FLORIDA and was coughing terribly on our drive up to Wisconsin. The Florida vet said his trachea was bad and they had a difficult time getting the incubation tube down it. His poor trachea was severely irritated. I researched Vets in Madison who specifically specialize in Red Light Cold Laser and Acupuncture. Dr. Pamela at SPVC received amazing reviews. It took two weeks to get a “new” pup appointment - but so worth the wait. They had a welcome bag for Colby and listened to all my concerns. After the exam Dr Pamela administered the laser etc. She was so sweet to Colby and he even got treats after! He didn’t cough once for 5 days in-between treatments. Before we left for Florida we scheduled a second laser treatment and he’s doing great!! I truly believe Red Light Cold Laser works - reducing inflammation etc. We loved Dr Pamela and ALL the staff!! Everyone is kind, caring, thoughtful,and professional. Thank you SPVC for taking on a Florida pup! We will definitely schedule any future dentals with SPVC and make the drive to WI just to receive their outstanding care. Colby thanks you!!

Pam CLocal Guide · 63 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been coming to Sauk Point for the past 11 years. Everybody is so so kind. From the reception staff, to all the providers we’ve seen, and the techs assisting. We have never had a bad experience here. Our dog is a bit of a problem child. She has many allergies, so we are frequent flyers at this facility. But everybody here is so so nice and knowledgeable. Highly recommend

Mary Hemer4 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super welcoming and patient with all of my questions. Everyone was very sweet to my dog, as well as my rambunctious toddler. I love that we got plugged in with such a knowledgable and kind vet office after moving to town.

  • Price assessment: Reasonable price
Eileen Kramer1 reviewTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sauk Point Vet Clinic is very important to the well-being of our cat. The staff are all caring, friendly and competent.

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thank you for your trust in us and the well-being of your cat. It's so nice to receive such positive feedback.

Sauk Point Veterinary Clinic on Google Maps →

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