Saz's Catering | Milwaukee logo

Saz's Catering | Milwaukee

Caterer · Oak Creek, WI · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%97+13.7Replies to reviews 7%39+2.8Craft & service penalty68−3.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 81 caterersPosition by Experts Score among all companies we track in this category. · better than 50%
4.8 ★★★★★ 167 Google reviews · 24 photos
92%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
55%reviews answered by the owner
Oct 2026latest review

Saz's Catering | Milwaukee at a glance

Google reviewers rate Saz's Catering 4.8 out of 5 stars based on 167 reviews, with the owner responding to 55% of them. Customers frequently praise the quality of the food, punctual delivery, and responsive communication during the planning process for weddings and corporate events. However, a minority of low-star reviews cite inconsistencies between tasting and event meals, cold food service, and inaccurate website information regarding order deadlines.

  • Google rating: 4.8 out of 5 from 167 reviews (92% five-star).
  • Reviews on this page: 167 Google reviews (122 with written comments, 10 with photos).
  • Owner responses: the business replied to 55% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Caterer serving Oak Creek, Wisconsin.

Data from Google, last updated October 28, 2026.

Score profile vs other caterers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction89Reliability88Craft & service68Value97Momentum100Replies to reviews39Satisfaction: 89 (median 87)Reliability: 88 (median 87)Craft & service: 68 (median 98)Value: 97 (median 92)Momentum: 100 (median 100)Replies to reviews: 39 (median 30)
Saz's Catering | MilwaukeeCaterers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Saz's Catering | Milwaukee: 89/100 on this factor. Category median: 87.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Saz's Catering | Milwaukee: 88/100 on this factor. Category median: 87.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Saz's Catering | Milwaukee: 68/100 on this factor. Category median: 98.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Saz's Catering | Milwaukee: 97/100 on this factor. Category median: 92.A
97
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Saz's Catering | Milwaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Saz's Catering | Milwaukee: 39/100 on this factor. Category median: 30.D
39

Bar = this company · dark tick = category median.

Star ratings

167 Google reviews we collected

  • 5 stars15492%
  • 4 stars64%
  • 3 stars11%
  • 2 stars11%
  • 1 star53%

Praise vs complaints

Phrases our text analysis found in 122 written reviews

  • Praise19496%
  • Complaints94%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5628%
  • Would recommend4723%
  • Speed & response4020%
  • Quality & results3316%
  • Honesty & trust115%
  • Communication105%
  • Price & value63%

What customers talk about

We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Working with Marie initially for the sales and then Michelle for all the details – they were both incredibly knowledgeable and responsive to our every question.”
    “They were also kind of Rude when we asked about it.”
  • “…ad such an incredible team help make our wedding day special, and we would recommend them to anyone looking for amazing food and seamless service for…”
    “I would NOT use them again or recommend them.”
  • “From the very beginning, everyone we worked with communicated quickly and answered all questions we had.”
  • “They did a great job with table dismissals, accommodating guests in wheelchairs, and ensuring all dietary needs were handled correctly.”
  • “I’m honestly so sad it’s all over, but Saz’s will always be such a special part of our wedding day.”
  • “From day one, their communication was very professional and made this part of wedding planning so easy.”
  • “Excellent food at a very good price, good and efficient service, and everything fresh and of good quality.”

People customers mention

  • Katie 12 reviews
  • Michelle 7 reviews
  • Second 4 reviews
  • Julie 3 reviews
  • Sazs 3 reviews
  • Mac 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had Saz’s cater our wedding and everything was great! From the very beginning, everyone we worked with communicated quickly and answered all questions we had. We did the group tasting a few months prior and the food was even better than when we tried it. The staff were all very friendly and made sure we had anything we needed.

Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Saz's did a fantastic job catering our wedding! We've worked with them in the past, so knew they'd do a good job, and they crushed it! Our guests were raving about the food all night. Katie was such an organized planner, helping to make sure we had all the information we needed and were happy with all the choices.…

Brittney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Saz’s did an amazing job catering our wedding! The food was absolutely delicious, our guests raved about it, and everything was served hot and fresh. The service was also wonderful and the staff was so friendly and helpful throughout the night. We couldn’t have asked for a better experience and would highly recommend Saz’s for any event!

Molly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got married at the Jan Serr this past weekend and could not be more thrilled with the catering experience by Saz's. The food was excellent (particularly the blackened swordfish!). I received many compliments on the food after dinner and the next day. Highly recommend! Thank you Katie H. & Saz's!

Customer photo from Molly's review
Terri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We chose SaZ’s for our daughter’s wedding and it was the perfect choice! Amazing service from start to finish. Michelle our event planner was GREAT and super patient!! Thank you Michelle! The cocktail hour menu, the dinner just wonderful. The staff well they didn’t disappoint. They were friendly and efficient. Angel…

Lindsay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely incredible for our wedding! We had multiple guests come up to us after dinner to say how they had some of the best food they’ve ever had at a wedding! Katie did an INCREDIBLE job helping us through every step of the process! Saz’s not only provided great food, but fantastic service, and wonderful rentals…

Photos

Customer reviews

4.8 ★★★★★ 167 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kelsey Hansen3 reviewsTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We cannot say enough amazing things about our catering experience! The food was absolutely incredible, and we had so many guests tell us it was the best food they had ever had at a wedding. By the end of dinner, so many plates were completely empty, which says it all! Everything was delicious, from dinner to the desserts and even the late-night pizza, which was the perfect touch to keep the celebration going. The staff and service were equally amazing. Everything ran so smoothly, and we never had to worry about a thing. It was clear how much care and attention went into making sure everything was perfect for us and our guests. We are so grateful to have had such an incredible team help make our wedding day special, and we would recommend them to anyone looking for amazing food and seamless service for their event. Working with Marie initially for the sales and then Michelle for all the details – they were both incredibly knowledgeable and responsive to our every question. They made the stressful planning process all the better. With love, The Boesches!

Heather DavidsonLocal Guide · 16 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had Saz’s cater our wedding and everything was great! From the very beginning, everyone we worked with communicated quickly and answered all questions we had. We did the group tasting a few months prior and the food was even better than when we tried it. The staff were all very friendly and made sure we had anything we needed.

Sarah Brown6 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saz's did a fantastic job catering our wedding! We've worked with them in the past, so knew they'd do a good job, and they crushed it! Our guests were raving about the food all night. Katie was such an organized planner, helping to make sure we had all the information we needed and were happy with all the choices. Her day-of team were professional, on top of everything, and ran a great event. I'd highly recommend using Saz's for any event!

Response from the owner · 3 weeks ago

Hi Sarah, thank you for the incredible review and for being a returning customer! Katie and our event staff loved working with you, and we’ll be sure to pass along your kind words to the whole team. Cheers to a wonderful future together, and thank you for choosing Saz’s!

Brittney Henneberry3 reviewsTotal number of Google reviews Brittney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Saz’s did an amazing job catering our wedding! The food was absolutely delicious, our guests raved about it, and everything was served hot and fresh. The service was also wonderful and the staff was so friendly and helpful throughout the night. We couldn’t have asked for a better experience and would highly recommend Saz’s for any event!

Response from the owner · 3 weeks ago

Hi Brittney, thank you for taking the time to share your experience! It was a true privilege to cater your wedding and we’re so glad our team could help make your night so special. Thank you for choosing Saz’s, and congratulations!

Debbie PowersLocal Guide · 10 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great catering!

Response from the owner · 3 weeks ago

Thank you for the 5-star review Debbie! We hope we get the opportunity to cater you again!

DeAnna Harvel3 reviewsTotal number of Google reviews DeAnna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was better than we ever could have imagined! The entire Saz’s team was absolutely phenomenal, and we are so incredibly happy we chose Saz’s to cater our wedding. Every Saz’s employee congratulated us and made us feel so special. Saz’s team really showed how much they truly care. I’m honestly so sad it’s all over, but Saz’s will always be such a special part of our wedding day. Our guests are still talking about how amazing the food was, and I know they’ll be talking about it for years to come! I especially want to thank Julie. She was absolutely incredible throughout the entire night. She was so helpful, attentive, and on top of everything, and by the end, I truly felt like she was part of our family. Thank you to the Michelle and the entire team for all of your hard work, for being so organized and on top of every detail, and for patiently answering all of my questions along the way. You made the entire planning and catering experience so easy and stress-free. We are so grateful to Saz’s for helping make our wedding day everything we dreamed it would be. Thank you for making it such a memorable experience! We truly couldn’t have asked for a better team. ❤️ I would recommend Saz’s as a must for any event, I promise you will not be disappointed!

Response from the owner · a month ago

Hi DeAnna! Thank you so much for the incredible review and for letting Saz’s be a part of your special day! We are thrilled to hear that our food and service exceeded your expectations, and we’ll be sure to pass along your heartfelt thanks to Julie, Michelle, and the rest of the team. Wishing you a lifetime of love and happiness together!

Molly Venturini8 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got married at the Jan Serr this past weekend and could not be more thrilled with the catering experience by Saz's. The food was excellent (particularly the blackened swordfish!). I received many compliments on the food after dinner and the next day. Highly recommend! Thank you Katie H. & Saz's!

Response from the owner · a month ago

Hi Molly! We’re so thrilled to hear about your wonderful experience with Saz’s Catering at Jan Serr Studio on your wedding day. Our goal is always to deliver “The Finest” in food and hospitality, especially for a milestone as important as a wedding. We are truly honored that you chose us to be part of your celebration and wish you both a lifetime of happiness!

Haley and Jonathan5 reviewsTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are SO grateful we chose Saz’s to cater our wedding! Michelle was amazing to work with throughout the entire process — she was responsive, helpful, flexible, and made everything so easy for us. Since we didn’t live in the area, she worked with us to accommodate our tasting and even allowed us to pick up our linens a day early, which was a huge help. The food was absolutely incredible! We received so many compliments from our guests, with many people saying it was some of the best wedding food they’ve ever had. The serving staff was professional, kind, and helped the entire evening run smoothly. They did a great job with table dismissals, accommodating guests in wheelchairs, and ensuring all dietary needs were handled correctly. We are so thankful for the Saz’s team and would highly recommend them to anyone looking for amazing food and outstanding service for their wedding! THANK YOU!!

Response from the owner · 2 months ago

Hi Haley and Jonathan! We’re so appreciative that you took the time to leave us such a positive review. We are beyond thrilled to hear that Saz’s was part of your special day and that everything, from your initial planning to the final bites on your wedding night, exceeded your expectations. We’ll be sure to pass along your kind words to Michelle and our entire service team. They’ll be happy to know their effort, care, and attention to detail made a meaningful impact for you and your guests. Congratulations!

Terri Bell6 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We chose SaZ’s for our daughter’s wedding and it was the perfect choice! Amazing service from start to finish. Michelle our event planner was GREAT and super patient!! Thank you Michelle! The cocktail hour menu, the dinner just wonderful. The staff well they didn’t disappoint. They were friendly and efficient. Angel and Julie were especially helpful going above and beyond our expectations!! I highly recommend SAZ’S for your catering event. We have already recommended them to others that will be using them in August.

Response from the owner · 3 months ago

Hi Terri! Thank you for choosing Saz’s! We always strive to deliver “The Finest” service for any occasion, but especially an important day like your daughter’s wedding. We’re happy to hear that our Event Planner and on-site staff took care of you all. We hope we get the chance to cater for another event for you soon, and congratulations!

Lindsay Leonard2 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely incredible for our wedding! We had multiple guests come up to us after dinner to say how they had some of the best food they’ve ever had at a wedding! Katie did an INCREDIBLE job helping us through every step of the process! Saz’s not only provided great food, but fantastic service, and wonderful rentals that made our wedding beautiful. I highly recommend attending a group tasting to try the widest variety of food possible to determine what you want for your big day.

Saz's Catering | Milwaukee on Google Maps →

Business details

  • Address: 201 W Walker St, Milwaukee, WI 53204
  • Phone: (414) 256-8765
  • Website: sazs.com
  • Service area: Oak Creek, WI