Customers generally praise the company for punctual arrivals, professional conduct, and clear communication regarding repairs and costs. Positive feedback highlights efficient work on various plumbing issues, including toilet clogs, water heater maintenance, and line installations. However, lower-rated reviews cite excessive pricing for minor services, unresolved problems, and poor phone customer service. Additional criticisms include leaving debris on streets after work and charging service fees for jobs that were not completed due to jurisdictional limits.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Nate did a great job. He took care of exactly what I needed and was very kind and respectful. Highly recommend!
Thank you so much, Kathy! We're glad to hear that our team provided the kind and respectful service you expected. Your recommendation means a lot to us, and we're here to help whenever you need assistance again!
My experience was good. David was fast and friendly and helpful
Thanks for your thoughtful feedback, Tamala! We're glad to know that our team provided you with fast, friendly, and helpful service. Your satisfaction is important to us!
Great job done by Colby. Much appreciated
Thanks for sharing your feedback, John! We're glad to hear that our team did a great job. Your appreciation means a lot to us!
Done a excellent job and in a timely manner
Thank you so much, Robin! We're glad you were pleased with the excellent job our team did and that we completed it in a timely manner. Your feedback is greatly appreciated!
Outstanding service from start to finish! I couldn't be happier with my experience. They responded right away, professional, friendly, and reasonably priced. Nate did an AWESOME job! He was courteous and made sure everything was taken care of before he left, and went above and beyond. They also offer a military discount, which is an added bonus and much appreciated. I will definitely use them again and Nate will be the one I request! Highly recommend!
Thank you so much, Sheryl! We're grateful for your feedback and thrilled to know you had such a positive experience with our team. It’s great to hear that Nate provided outstanding service and that you appreciated the military discount. Your recommendation means a lot to us, and we look forward to serving you again in the future!
David was great and not bothered by my inquisitive dog!
Thanks a lot, Donna! We’re glad to hear that our team provided great service and that they were accommodating with your inquisitive dog. Your feedback is truly appreciated!
Greg did an outstanding job analyzing our issues. He was very personable and professional. Thank you for a job well done.
Thank you so much, James! We appreciate your kind words about our team and are glad to hear that Greg provided you with outstanding service. Your feedback motivates us to keep delivering the best experience possible!
Very pleased with the install of my under counter water filter! Nate and Seth were courteous, efficient and got the job done with no hiccups and no mess!
Thank you so much, Barbara! We’re glad to hear you were pleased with the installation of your under counter water filter. Our team strives for efficiency and cleanliness, and it’s fantastic to know that Nate and Seth met your expectations. Your feedback is greatly appreciated!
Here fast and back up and running! Thank you!
Thanks for sharing your feedback, Lisa! We're glad our team was able to get you back up and running quickly. Your support means a lot to us!
Professional, and courteous!
Thanks for sharing your feedback, Nicole! Our team is dedicated to providing professional and courteous service, and we're glad to know you had a positive experience with us.