Video production service · Lakewood, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#160 of 365 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★26 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
SchaperMedia, Inc. holds a five-star rating from twenty-six Google reviews, with the owner responding to all comments. Customers frequently cite services such as event videography, memorial compilation, and short film editing. Recurring themes include prompt communication, patience during the draft process, and adherence to deadlines for personal and professional projects. The reviews indicate no significant criticisms, focusing instead on the team's responsiveness and ability to interpret client visions for various video types.
Google rating: 5.0 out of 5 from 26 reviews (100% five-star).
Reviews on this page: 26 Google reviews (26 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 5, 2026.
Service: Video Production Company serving Lakewood, California.
Data from Google, last updated November 12, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SchaperMedia, Inc.Video Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SchaperMedia, Inc.: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SchaperMedia, Inc.: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SchaperMedia, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
5.0of 5
5 stars26100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise49100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1735%
Would recommend1122%
Quality & results612%
Speed & response612%
Communication510%
Honesty & trust36%
Price & value12%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very patient through the rough draft process and I'' so thankful I found this company!”
“He was very personable and professional, and I highly recommend this company for both personal and professional videos.”
“Joshua and his team did a great job with a project I needed for my daughter’s wedding.”
“The team was very responsive and easy to work with and did the project in a very timely manner.”
“He was communicative, professional, and committed to perfection—going above and beyond to ensure my vision was realized.”
“For now on, I know I have a company that I can trust and will continue to work with in the future.”
“The cost was more than reasonable.”
People customers mention
Josh5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Brooke4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Josh was so much help throughout this whole process. Filming and directing is very new to me but with his advice on filming and all the amazing editing he did he truly made my vision come to life! He was very patient through the rough draft process and I'' so thankful I found this company!
Joanna13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Joshua and his team did a great job with a project I needed for my daughter’s wedding. The team was very responsive and easy to work with and did the project in a very timely manner. Will definitely use again!!
SLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I have no idea how Josh did it, but I sent him some pictures and music and he took them, put it together into a beautiful memorial that made men cry. It was absolutely beautiful. Thank you Josh!
Pia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I am so happy with the mini movie Josh created for my husband and I. He was able to tell our story through the videos and photos and put everything together perfectly. I can not express enough how grateful I am. He reached out to keep us updated on the progress, showed us drafts to make sure it was what we expected. Josh is awesome. Thank you so much.
STEPHANIE2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Schaper Media was absolutely fantastic in helping me with a video. He was very personable and professional, and I highly recommend this company for both personal and professional videos. They were a true blessing for me.
Shannon12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Hands down the best videography team in LA. You want to level up your game, this is the team to get it done.
Josh was so much help throughout this whole process. Filming and directing is very new to me but with his advice on filming and all the amazing editing he did he truly made my vision come to life! He was very patient through the rough draft process and I'' so thankful I found this company!
Response from the owner · 6 days ago
Thank you! Can't wait for the next one.
Joanna Bennett13 reviewsiTotal number of Google reviews Joanna has written across all businesses on Google Maps, not just this one.
Joshua and his team did a great job with a project I needed for my daughter’s wedding. The team was very responsive and easy to work with and did the project in a very timely manner. Will definitely use again!!
Response from the owner · 6 days ago
Thank you! Honored to be part of the wedding.
S FairchildLocal Guide · 15 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I have no idea how Josh did it, but I sent him some pictures and music and he took them, put it together into a beautiful memorial that made men cry. It was absolutely beautiful. Thank you Josh!
Response from the owner · 6 days ago
Thank you for trusting me with something so meaningful.
Pia Dardy1 reviewiTotal number of Google reviews Pia has written across all businesses on Google Maps, not just this one.
I am so happy with the mini movie Josh created for my husband and I. He was able to tell our story through the videos and photos and put everything together perfectly. I can not express enough how grateful I am. He reached out to keep us updated on the progress, showed us drafts to make sure it was what we expected. Josh is awesome. Thank you so much.
Response from the owner · 6 days ago
Thank you! So glad you two love it.
STEPHANIE VERLANDER2 reviewsiTotal number of Google reviews STEPHANIE has written across all businesses on Google Maps, not just this one.
Schaper Media was absolutely fantastic in helping me with a video. He was very personable and professional, and I highly recommend this company for both personal and professional videos. They were a true blessing for me.
Response from the owner · 6 days ago
Thank you for the kind words!
Shannon Horton12 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Hands down the best videography team in LA. You want to level up your game, this is the team to get it done.
Response from the owner · 9 months ago
Shannon, thank you so much for the amazing review and for trusting our team to elevate your work. We’re thrilled to hear you consider us the best videography team in LA. Looking forward to collaborating again and helping you level up even more.
Piper Grigsby5 reviewsiTotal number of Google reviews Piper has written across all businesses on Google Maps, not just this one.
Josh and his team were nothing short of amazing. They took an idea and made it come alive and the best gift I could present during a very special surprise event. They were patient and a joy to work with. I would definitely use their services over and over and already have referred others to him. Thank you so much for making a special day, even more special.
Response from the owner · a year ago
Thanks so much, Piper! It was a pleasure as well to work with you :)
carmelo gassette11 reviewsiTotal number of Google reviews carmelo has written across all businesses on Google Maps, not just this one.
Wow !!! How lucky can I get to find Josh to do my acting reel.
I would like to have the opportunity to thank you for doing the editing with professionalism and knowledge of the finished pproduct even more on a very short notice. I got the feeling this is going to make me go place on my career along with my talent once again thanks great job !!!!!!
I will keep you in mind I'm sure for future work that I will need.
Knowledgeable, friendly, profesional and good person that seems Josh.
Thanks
Sincerely,
Carmelo Gassette
Response from the owner · a year ago
Thank you so much for your kind words, Carmelo! We're thrilled to hear that you had a positive experience with Josh and that his professionalism made such an impact on your acting reel. Your success is important to us, and we look forward to being part of your journey in the future. If you need anything else, don't hesitate to reach out. Best of luck with your career!
Kimberly Allen5 reviewsiTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Working with Joshua Schaper was nothing short of extraordinary! His has an incredible talent, keen eye for detail, and artistic flair. Every transition was seamless and the pacing was masterful.
What sets Joshua apart is his ability to understand the heart of a project and bring it to life with precision and creativity. He was communicative, professional, and committed to perfection—going above and beyond to ensure my vision was realized.
If you need a video editor who delivers excellence with every frame, look no further. I’m beyond grateful for his expertise and will absolutely be working with him again in the future!
Response from the owner · a year ago
Thank you for your wonderful feedback! We're thrilled to hear that Joshua exceeded your expectations with his artistic skills and dedication to your project. It's great to know that his attention to detail and communication made your experience extraordinary. We look forward to collaborating with you again in the future and bringing more of your visions to life!
Eva Tikhomirova6 reviewsiTotal number of Google reviews Eva has written across all businesses on Google Maps, not just this one.
Josh has demonstrated exceptional skill and dedication in the editing process of my short documentary. He effectively interpreted my vision and went above and beyond to enhance the documentary’s quality. His openness and willingness to accommodate my specific requirements were invaluable.
Prior to finding Josh, I was considering giving up on the search for an editor due to previous disappointments. However, I am immensely grateful for his expertise and the kindness and understanding he has shown me. I look forward to collaborating with him again in the future! I highly recommend him to anyone seeking a dedicated and skilled editor!!
Response from the owner · a year ago
Thank you for your wonderful review, Eva! We're thrilled to hear that you're satisfied with the editing process and that we could bring your vision to life. Your kind words about our dedication and understanding mean a lot. We look forward to collaborating with you again on future projects!
