Music school · Hollywood, FL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%75+18.2Value 14%83+11.7Replies to reviews 7%53+3.7Momentum penalty82−1.8Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#100 of 132 music lessonsiPosition by Experts Score among all companies we track in this category. · better than 24%
4.9★★★★★121 Google reviews · 24 photos
96%five-star reviews
4.79★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the Hollywood location 4.9 out of 5 based on 121 reviews, with the owner responding to 83 percent of comments. Customers frequently praise the instructors, the supportive atmosphere, and the significant growth in student confidence and musical skills through live performances and camps. However, a recurring criticism in low-star reviews involves unresponsive communication or aggressive daily sales calls, which some potential clients found intrusive and lacking in respect for their time.
Google rating: 4.9 out of 5 from 121 reviews (96% five-star).
Reviews on this page: 121 Google reviews (75 with written comments, 4 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: September 12, 2026.
Service: Music Lesson serving Hollywood, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other music lessons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
School of RockMusic Lessons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.School of Rock: 82/100 on this factor. Category median: 92.A
82
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.School of Rock: 75/100 on this factor. Category median: 93.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.School of Rock: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.School of Rock: 83/100 on this factor. Category median: 93.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.School of Rock: 82/100 on this factor. Category median: 100.A
82
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.School of Rock: 53/100 on this factor. Category median: 47.C
53
Bar = this company · dark tick = category median.
Star ratings
121 Google reviews we collected
4.9of 5
5 stars11696%
4 stars22%
3 stars11%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 75 written reviews
100%praise
Praise62100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2439%
Would recommend1219%
Quality & results1118%
Honesty & trust610%
Speed & response46%
Communication46%
Price & value12%
What customers talk about
We read 75 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He spoke to my son with genuine empathy, kindness, and respect, and you could see how much that meant to him.”
“My husband and I are so happy we found School of Rock and highly recommend it.”
“It's been an overall great experience that makes us want to continue learning here.”
“Honestly, one of the best programs out there for kids or adults who want to learn music and have a creative outlet.”
“Very professional, fun way to learn, easy to engage and see rather fast results.”
“Zachary truly listened to our needs and made us feel so welcome from the very beginning.”
“It's worth the money!”
People customers mention
Davie3 reviews
Broward3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLucilaLocal Guide · 88 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★
I toured it and liked it. But after that I sent several emails and never heard back
JJJ40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Everyone is amazing. They are %💯 for the kids. Wonderful and amazing atmosphere for the budding musician and future performer.
MMLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kind staff and management. My son loves going to class here (Rookies). It's been an overall great experience that makes us want to continue learning here.
IIsabelLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Zachary truly listened to our needs and made us feel so welcome from the very beginning. He spoke to my son with genuine empathy, kindness, and respect, and you could see how much that meant to him. Zachary painted such an inspiring picture of what his journey at School of Rock would look like—developing his music…
BBonneyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
This is an amazing place. My son looks forward to his time here and his confidence has grown!
KKarina11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My daughter has been attending School of Rock for over a year now, and she loves it. We liked it from the very first day that we went to tour the facilities. It all started with some singing classes, that later developed into piano and some bass lessons, the dedication the staff has for the students is incredible.…
I toured it and liked it. But after that I sent several emails and never heard back
Response from the owner · a month ago
Hi Lucila! We know you spoke to School of Rock West Broward's GM Esther about this, but we're truly sorry about this communication breakdown. We appreciate the time you took to bring this to our attention, and when we have a class that can accommodate both your kids we'd be happy to get you signed up!
J
JJ40 reviewsiTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Everyone is amazing. They are %💯 for the kids. Wonderful and amazing atmosphere for the budding musician and future performer.
Response from the owner · 2 months ago
Thank you so much for this review! School of Rock West Broward works really hard to make sure the students feel comfortable in our space. Our supervision of the entire program helps each student get the best individualized care they need. Can't wait to see them at the shows!
M
M ColeyLocal Guide · 15 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Kind staff and management. My son loves going to class here (Rookies). It's been an overall great experience that makes us want to continue learning here.
Response from the owner · 4 months ago
This is so great to hear! We really do work to make sure the students in the younger aged classes like Rookies are having a fun time, so that they want to keep learning. School of Rock's curriculum is all based around that, even when they move up to the more singular instrument focused classes, like Rock 101 and the Performance Program. Thank you for the five stars!
L
Luis MartinezLocal Guide · 29 reviewsiTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Zachary truly listened to our needs and made us feel so welcome from the very beginning. He spoke to my son with genuine empathy, kindness, and respect, and you could see how much that meant to him. Zachary painted such an inspiring picture of what his journey at School of Rock would look like—developing his music skills, gaining confidence, and experiencing the joy of playing in a band.
Because of Zachary’s caring and encouraging approach, my son signed up with excitement and confidence. We’re so grateful for the positive experience and can’t wait to start classes next week! 🎶
Response from the owner · 8 months ago
This is so wonderful to hear! We're your son is excited to start his journey at School of Rock, and we look forward to seeing where he takes it. Thank you for the five stars!
G
Gustavo Mosqueda5 reviewsiTotal number of Google reviews Gustavo has written across all businesses on Google Maps, not just this one.
My daughter has been attending School of Rock for over a year now, and she loves it. We liked it from the very first day that we went to tour the facilities. It all started with some singing classes, that later developed into piano and some bass lessons, the dedication the staff has for the students is incredible. Watching these kids perform and share their talents and develop new ones is an incredible experience.
Response from the owner · 8 months ago
This is great to hear! We're glad she's loving it. Thank you for the five stars.
