Customers frequently praise the agency for its responsiveness, thorough communication, and ability to secure competitive pricing on auto, home, and commercial policies. Reviewers note that staff members often provide detailed explanations of coverage and tax matters, helping clients save money and reduce stress. However, a minority of low-star reviews cite significant delays in tax filing and late disclosure of policy clauses, which led to financial disputes and a loss of trust.
Google rating: 4.9 out of 5 from 102 reviews (93% five-star).
Reviews on this page: 102 Google reviews (80 with written comments, 1 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: September 21, 2026.
Service: Tax Service serving Columbus, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
102 reviews on Google
5★95
4★5
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
HT
Halli Tibbals13 reviews
★★★★★
Great to work with! Quick responses, answered all questions to ensure we understood the coverage
Price assessment: Reasonable price
Services: Property insurance, Vehicle insurance
Claims process: Other
Ease of reaching staff: Very easy
Response from the owner · a month ago
Thank you, Halli! We really appreciate your kind words. We’re glad we could provide quick answers and make sure your coverage was clear and easy to understand. Thank you for trusting Schwartz Tax and Insurance Services with your Home and Auto insurance!
I've worked with Schwartz Tax and Insurance Services for many years and they're the best! I trust their advice and tax returns. Last year they evaluated my home and auto insurance. They saved me over $2000 a year for comparable and quality insurance! I highly recommend them.
Ari was helpful, informative and prompt in getting back to me. A dreaded task turned out to be not bad at all.
Price assessment: Reasonable price
Services: Flood insurance
Response from the owner · 9 months ago
Thank you so much, Rose. I really appreciate you taking the time to leave such a kind review.
I’m glad I could make the process easier and help turn something stressful into a smooth experience. That’s always the goal. If you ever need anything or have questions down the road, I’m just a call or message away.
Highly recommend using Ari as he great with not only insurance but taxes as well. He will call you and talk to you and help you with all your insurance needs.
Schwartz tax and insurance services is my #1 go to for all insurance needs, Ari has been nothing short of a blessing, always quickly responding and taking necessary actions.
Ari has always been attentive to my tax and insurance needs upon request. Very knowledgable in his field for both business and personal. I was very please at my breakdowns and understood everything involving my situations. If you are looking for people you can trust call Schwartz!
Response from the owner · a year ago
Thank you so much, Arsaiah — I truly appreciate your kind words and trust. It means a lot that you felt confident and clear throughout the process, whether it was for business or personal needs. That’s exactly what we aim for — transparency, real support, and making sure you always feel taken care of. We’re lucky to have you as a client and here anytime you need us!
— Ari & the team at Schwartz Tax & Insurance Services
Ari at Schwartz Tax and Insurance has helped myself, family members, friends and clients. I'm so grateful to be able to refer Ari and know they are in good hands and saving money. Thank you!
This company is a go-to when it comes to your tax and insurance needs. Ari specifically has been amazing and has saved me from a lot of hassle and stress multiple times. He is an excellent communicator, very responsive, makes the time for you, really takes the time to understand your needs and pain points, and then delivers. Couldn't ask for more. I will definitely be back.
