Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Scott Anderson Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%54+13.1Value 14%68+9.6Replies to reviews 7%100+7.1Craft & service penalty42−5.8Momentum penalty74−2.6Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Scott Anderson Design

Baxter Estates, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 11 pond maintenance services · 4.7★ from 147 Google reviews

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Report card

Percentile vs other pond maintenance services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott Anderson Design is better than 71% of pond maintenance services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott Anderson Design is better than 54% of pond maintenance services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott Anderson Design is better than 42% of pond maintenance services.C
42
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott Anderson Design is better than 68% of pond maintenance services.B
68
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott Anderson Design is better than 74% of pond maintenance services.B
74
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott Anderson Design is better than 100% of pond maintenance services.A
100

Reviews for your job

Customers hired Scott Anderson Design for 3 kinds of job.

Scott Anderson Design for outdoor water feature design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor water feature design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Outdoor water feature design”

Catherine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Scott and his team did a beautiful pondless water fall in our backyard. It is lovely and the sound is so restful.

Reasonable priceOutdoor water feature design
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We’ve been using Scott Anderson Designs for five years now. We have a small backyard pond about 12ft by 15ft. After years of mucking and maintaining the pond myself, we turned to Scott. Best decision we made, the pond has never looked better. They’re always responsive when issues pop up like adjusting the waterfall…

Reasonable priceOutdoor water feature designPond maintenance
Carmelina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hi, I’ve been with Scott Anderson for so many years. He’s absolutely wonderful. He has done a great job with my pool landscaping and each year brings the Christmas season to the Home. Thank you so much for everything.

Customer photo from Carmelina's reviewCustomer photo from Carmelina's reviewCustomer photo from Carmelina's reviewCustomer photo from Carmelina's review
Great priceOutdoor water feature design
NicholasLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

How do you Scott Andersen design to build a pond waterfall outdoor feature! I am so impressed by the work that he did with his crew. It is a year later and I am enjoying the beautiful view in my backyard that has been transformed. Scott is professional and you will really love his work. Thank you again to Scott and the crew at Scott Andersen design!

Outdoor water feature design+ Quality+ Professionalism
Ocean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott Anderson designed a stunning cascading waterfall in my customer's backyard. The water feature is always the center of attention during backyard gatherings. His company provides excellent service and we highly recommend him!

Outdoor water feature designPond maintenance+ Responsiveness+ Quality+ Professionalism
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Outdoor water feature design+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 80%Overpriced 10%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pond maintenance9—
Outdoor water feature design6—
Custom landscape design2—

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