Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Scott's Automotive Services 4.9 out of 5 based on 454 reviews, highlighting transparent communication, fair pricing, and efficient service for tasks like wheel work and diagnostics. Customers frequently note the staff's willingness to provide photos of repairs and avoid pushing unnecessary services. However, some low-rated reviews criticize specific instances of excessive billing for battery installations and unresolved engine repair issues.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
454 Google reviews we collected
Phrases our text analysis found in 346 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 346 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Incredibly friendly staff and great customer service.”
“As always Scott's does great work and the customer service was too notch as always”
“I now have to replace a hub assembly and brake caliper which were obviously damaged in the tearing out of transmission.”
“Fast, efficient, competent, all at a price that rivals anywhere in the metro.”
“Loved how transparent they were with my repairs and the surprise repair needed!”
“May be good for general maintenance but do not trust them on engine repairs.”
“Highly recommend these guys if you need anything worked on with your car!”
“I would NOT recommend taking your vehicle here for repair.”
“Inspection was comprehensive, price was reasonable and service was great!”
“A bit pricey but over the years of trying to have others find the true issue, it would have saved me so much money to find them sooner!”
“I really appreciated the communication with repairs that the vehicle needed and when it was going to be ready to pick up.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Scott's Automotive Services Inc for 8 kinds of job. Pick one to see what they paid and said.
Loved how transparent they were with my repairs and the surprise repair needed!!
I love talking lingo with you guys. It’s pretty fun. You guys are pretty great so far so good with the car. I’ll let you know if anything‘s wrong lol
My Corvette needed some wheel work done. Scott's understood the issue, I brought it in, and in a few hours, it was all done. Fast, efficient, competent, all at a price that rivals anywhere in the metro. If you are looking for a shop to service your vehicle, this team is fantastic. Highly recommend.
Definitely a top notch shop! Went above & beyond! Great customer service! Very trustworthy, very honest, very kind! They send many pics of your car & of the issue so you know you're not getting taken advantage of. Will only go here from now on! Jason & Dustin deserve raises!
As always Scott's does great work and the customer service was too notch as always
Incredibly friendly staff and great customer service. These people really prioritize their customers and make sure they can make everything work on time. Pam especially is extremely nice and knowledgeable and feels like a family friend helping you out with car trouble. Highly recommend these guys if you need anything worked on with your car!
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 63 | — |
| Oil change | 57 | — |
| Auto engine diagnostic | 37 | — |
| Tires | 28 | — |
| Vehicle Inspection | 27 | — |
| Brakes | 27 | — |
| Engine repair | 25 | — |
| Electrical repair | 22 | — |
4.9 ★★★★★ 454 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Loved how transparent they were with my repairs and the surprise repair needed!!
I love talking lingo with you guys. It’s pretty fun. You guys are pretty great so far so good with the car. I’ll let you know if anything‘s wrong lol
My Corvette needed some wheel work done. Scott's understood the issue, I brought it in, and in a few hours, it was all done. Fast, efficient, competent, all at a price that rivals anywhere in the metro. If you are looking for a shop to service your vehicle, this team is fantastic. Highly recommend.
Definitely a top notch shop! Went above & beyond! Great customer service! Very trustworthy, very honest, very kind! They send many pics of your car & of the issue so you know you're not getting taken advantage of. Will only go here from now on! Jason & Dustin deserve raises!
Good service great guys to work with.
As always Scott's does great work and the customer service was too notch as always
Incredibly friendly staff and great customer service. These people really prioritize their customers and make sure they can make everything work on time. Pam especially is extremely nice and knowledgeable and feels like a family friend helping you out with car trouble. Highly recommend these guys if you need anything worked on with your car!
Good folks. Been going to Scott's Automotive for years. Competent service
They were fast, efficient, and incredibly kind—from the woman who answered the phone to Jason, whom I had the pleasure of working with throughout the entire process. The team at Scott’s truly went above and beyond to help me get my rear differential repaired properly and make sure everything was done right. They also made the financing process incredibly easy and fast. I had a decision within seconds, which made an already stressful situation much easier. As a woman who had honestly started to lose faith in mechanics because of previous experiences and how I had been treated, Scott’s completely changed that for me. They made me feel like family. They advocated for me every step of the way, especially while working with a third party regarding a warranty issue. I truly appreciate that I was always welcomed, treated with respect, and never made to feel judged for asking questions—even questions that others might consider common knowledge. That level of patience, honesty, and customer service means so much to me. I will absolutely continue bringing my vehicle to Scott’s, and I highly recommend them and their entire team. My car feels like new again, and most importantly, I feel safe and confident driving it. Thank you, Scott’s, Jason, and the entire team, for everything you did for me! I’m incredibly grateful!
I really appreciated the communication with repairs that the vehicle needed and when it was going to be ready to pick up. It made me feel confident in the garage that I was able to ask questions and receive a quick reply. I was also told what needed to be done and what didn’t have to be done right away.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
