Google reviewers rate Scranton Law Firm 4.7 out of 5 based on 191 reviews, with the owner responding to 47 percent of comments. Positive feedback frequently highlights responsive communication, clear explanations of legal processes, and successful settlement negotiations for vehicle accidents. However, lower-rated reviews cite disorganization, unreturned calls, and perceived lack of advocacy as recurring criticisms.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Outstanding service they kept me up to date on everything . I live over 2hrs away and now I know who to call incase I get in another vehicle collision. Local attorneys wouldn't even touch my case. They negotiated with the other parties insurance and didn’t accept no low ball offers. Got my car fixed and 10k :) I would definitely recommend them.
I cannot say enough good things about Scranton! I was injured in an ebike accident and they were there every step of the way. Jeanette is excellent, she was there whenever I needed her and always had answers for my questions. Everything happened very quickly, less than six months start to finish. If you are ever in need of someone to help you after your injury or accident, please choose Scranton. They are, hands-down, the most professional, upfront, and reliable law firm I have ever worked with.
Thank you so much for taking the time to write this, reviews like yours mean the world to our team. We're so glad Jeanette was there for you whenever you needed her; she truly cares about every client, and we'll make sure she sees this. Recovering from an ebike accident is stressful enough without having to fight for answers, so hearing that everything felt fast and clear from start to finish is exactly what we hope for. Wishing you a full recovery, and thank you for trusting us with your case!
Unfortunately, I was involved in a car accident on Halloween night caused by a drunk driver, and I had no idea what to do next. Thankfully, I was referred to Jeanette at Scranton Law Firm, and I'm so grateful I was. From the very beginning, Jeanette was incredibly kind, knowledgeable, and responsive. She answered all of my questions, explained every step of the process, and made sure I always knew what to expect. She made a very stressful situation feel much more manageable. Thanks to the hard work of Jeanette and the team at Scranton Law Firm, I was able to receive compensation for my medical bills and injuries. Their professionalism, compassion, and dedication made all the difference. I can't thank Jeanette and everyone at Scranton Law Firm enough for everything they did for me. If you've been in a car accident and don't know where to turn, I highly recommend reaching out to Scranton Law Firm. Jeanette truly went above and beyond to make a difficult experience so much easier.
Thank you for sharing your experience and for trusting Scranton Law Firm during such a difficult time. We are so glad Jeanette and our team could guide you, answer your questions, and secure compensation for your medical bills and injuries. Your kind words mean a great deal to us and we will share them with Jeanette. We appreciate your recommendation and are always here if you need further assistance.
I had an excellent experience with Scranton Law Firm. The attorneys and staff were professional, knowledgeable, and responsive throughout the entire process. They took the time to explain everything clearly, answered my questions promptly, and made me feel confident that my case was in good hands. Their dedication, attention to detail, and commitment to achieving the best possible outcome were evident from start to finish. I highly recommend Scranton Law Firm to anyone looking for trustworthy and effective legal representation.
Thank you, Serenity, for sharing your experience and for the thoughtful recommendation. We’re glad our attorneys and staff were professional, responsive, and able to explain everything clearly to give you confidence in your case. Your recognition of our dedication and attention to detail means a great deal to our team. We’re here for any future legal needs or referrals.
I had a great experience from start to finish, the amount of care and customer service was outstanding. Definitely would recommend.
Paul, thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear you experienced outstanding care and customer service and that you would recommend us. We look forward to serving you again whenever you need us.
Thank you Jeannie for all the help during the process with my PI case. You’ve done a fantastic job. Making sure that I get what I needed to accommodate during my pain and suffering. I forever grateful. Definitely will recommend you at the Scranton Law Firm for Personal Injury. Thanks Million.
Thank you, Regina, for your wonderful review and for trusting Jeannie and the Scranton Law Firm with your personal injury case. We’re so glad Jeannie could help secure the accommodations you needed during your recovery. Your recommendation means a great deal to our team. Wishing you continued healing and please reach out if we can assist further.
Jeannette Valdez took great care of my case. She is extremely knowledgeable. I truly appreciated when she took the time to explain the process and give me updates on my case. I felt as though I was in good hands. I would trust Jeannette with any other case.
Thank you, Melani, for your wonderful review. We're thrilled Jeannette Valdez provided knowledgeable, attentive care and kept you informed throughout the process. We appreciate your trust and are glad you felt in good hands. We look forward to assisting you with any future cases.
Working with the people at Scranton has been great and they are always very responsive. Andres always has great communication, and always addresses any concerns that I may have. This is a great place if you are looking for a good law firm.
Thank you for the kind review, Alejandra. We’re glad to hear Andres and the team have been responsive and communicative and that we’ve been able to address your concerns. Your recommendation means a lot to us. We look forward to continuing to support you whenever you need us.
Karen was the legal assistant in the two cases I had with the firm. Up front, always kept in touch, and answered all my questions! I highly recommend Scranton Law Firm and can't say enough about Karen!
Thank you, Joseph, for your wonderful review. We’re thrilled Karen provided excellent support and kept you informed throughout your cases. We will pass along your kind words to Karen and the rest of the team. Your recommendation means a great deal to us.
It has been really great working with Scranton Law Firm. Chris and his team are always very responsive and quick to answer any questions I may have. Any time I have a concern Chris is very receptive and helps find a solution. If you are ever in need of a lawyer I would definitely recommend Scranton Law Firm!
Thank you so much, Susana, for the kind words and for recommending Scranton Law Firm. We’re glad Chris and the team have been responsive and helpful, and we appreciate you trusting us with your legal needs. If you need anything in the future, we’re always here to help.