Google reviewers rate Seaport Medspa five stars based on 418 reviews, with the owner responding to 88 percent of comments. Clients frequently praise the clean, welcoming environment and professional staff who provide detailed explanations for services like Botox, facials, and laser treatments. While most feedback highlights punctuality and personalized care, low-star reviews criticize misleading advertisements regarding minimum spend requirements and express dissatisfaction with specific treatment outcomes.
Google rating: 5.0 out of 5 from 418 reviews (99% five-star).
Reviews on this page: 418 Google reviews (354 with written comments, 6 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: November 1, 2026.
Service: Medical Spa serving Boston, Massachusetts.
Data from Google, last updated November 2, 2026.
Star ratings
418 Google reviews we collected
5.0of 5
5 stars41399%
4 stars10%
3 stars00%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 354 written reviews
96%praise
Praise54796%
Complaints204%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude19434%
Would recommend13524%
Quality & results9817%
Communication509%
Honesty & trust499%
Speed & response244%
Price & value173%
What customers talk about
We read 354 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Christina has such a warm, welcoming energy and is genuinely so sweet.”
“I’m so happy with my results and can’t recommend her enough!”
“Avoid this place at all costs.”
“I had such a great experience from start to finish!”
“She took her time with me, answered all my questions, and made the whole experience feel easy and comfortable.”
“Her attention to detail, expertise, and genuine care really set her apart.”
“edspa is, without question, the most disorganized, disrespectful, and misleading operation I’ve ever encountered—and I’ve been to the top medical clin…”
“Super experienced - they take time to explain even though a comparatively quick visit.”
“The diamond glow facial is beyond worth it, paired with expert dermaplaning for extra glowy skin, I am obsessed.”
“This place is a rip off.”
People customers mention
Botox52 reviews
Mari44 reviews
Lizzy26 reviews
Amanda22 reviews
Southie19 reviews
Ginny17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I had such a great experience with Christina! She is so sweet, patient, and genuinely caring. She took her time with me, answered all my questions, and made the whole experience feel easy and comfortable. You can tell she really cares about her patients and wants them to feel their best. I’m so happy with my results and can’t recommend her enough!
Price assessment: Reasonable price
Services: BOTOX treatments
A
Anthony Pezzella4 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
I had such a great experience from start to finish! Christina has such a warm, welcoming energy and is genuinely so sweet. She really takes the time to listen to you. The entire team is also incredibly professional, organized, and on top of everything. The whole experience feels so seamless and polished. The space itself is absolutely beautiful too! You can tell a lot of thought and care goes into every detail. Highly recommend!
Price assessment: Reasonable price
Services: Service not listed
B
Bradley Puthoff2 reviewsiTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Really impressed with Seaport Medspa! We’ve had an exceptional experience from start to finish, from scheduling and the initial consultation to the treatments themselves. The entire team is welcoming, professional, and attentive.
Aine, in particular, has been absolutely wonderful. She’s incredibly knowledgeable, takes the time to thoroughly explain her thought process and recommendations, and makes you feel comfortable and confident every step of the way. Her attention to detail, expertise, and genuine care really set her apart.
It’s refreshing to find a place that combines such a high level of professionalism with a warm, personalized experience. We couldn’t be happier and highly recommend Seaport Medspa!
J
Jenna Plausse3 reviewsiTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Christina is amazing! She’s so kind, knowledgeable, and has such a great bedside manner. She really makes you feel comfortable and knows what she’s doing when it comes to Botox. I absolutely love my results and would definitely recommend her!
K
Katelyn KLocal Guide · 11 reviewsiTotal number of Google reviews Katelyn has written across all businesses on Google Maps, not just this one.
I would give 10 stars if I could! From the moment I walked into this space I felt a sense of calm. The office is absolutely beautiful and Gaby at the front desk is so sweet. She was incredibly helpful during the check-in process and so accommodating, offering water and making sure all my comfort needs were met. I had the DiamondGlow with Amanda and all I have to say is that she has the magic touch. Truly! She knew all the answers to any question I had and explained things in a way that was informative and down to earth. She knows her stuff! I'll be thinking about the facial massage she gave me until my next appointment, it was THAT good! I fully trust her care and expertise. I will 100% be coming back!
Services: Service not listed
L
Lynn Ouellette2 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Such a wonderful experience.. Everyone was so pleasant and professional..
Anya was great ..she explained everything and was gentle ..I had a glow facial and dermaplane and Botox injection..
Skin feels so soft and smooth..
I had a wonderful experience at their South Boston location. Everyone was so kind and patient, from front desk, to their call center and of course my injector, Elizabeth! You can really tell they are absolute pros. Also so grateful Elizabeth steered me away from anything she felt might look unnatural and helped me decide what I could get, and I love my results! I’m so glad I found them 🙏🏼
Price assessment: Great price
Response from the owner · 3 days ago
Thank you so much Alara! We're so happy you had a great experience with Lizzy and the rest of our team. We always want you to feel comfortable with your treatment decisions and love your results. So glad you found us too!
A
Aluria Le7 reviewsiTotal number of Google reviews Aluria has written across all businesses on Google Maps, not just this one.
Had a great experience at Seaport Medspa! I got a VI Peel today, and the staff was friendly, professional, and made me feel very comfortable. Excited to see my results! Highly recommend!
Response from the owner · 3 days ago
Thank you so much Aluria! We're so glad you had a great experience with our team. We hope to see you again soon! 😊
