iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 129 athletic trainingiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★153 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Seattle Strength & Performance - Phinney Ridge at a glance
Reviewers highlight the personalized coaching, inclusive atmosphere, and strong community at this gym. Members appreciate the tailored programming that accommodates various fitness levels and goals, noting that coaches provide consistent support and form correction. The mix of one-on-one attention and group classes is frequently cited as a benefit, helping individuals build strength and confidence. One reviewer described the pricing as a little spendy, though they still recommended the facility as an investment in health.
Google rating: 5.0 out of 5 from 153 reviews (100% five-star).
Reviews on this page: 153 Google reviews (135 with written comments).
Owner responses: the business replied to 45% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyAthletic Training median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seattle Strength & Performance - Phinney Ridge: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seattle Strength & Performance - Phinney Ridge: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seattle Strength & Performance - Phinney Ridge: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
153 Google reviews we collected
5.0of 5
5 stars153100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 135 written reviews
97%praise
Praise14797%
Complaints53%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6945%
Would recommend4731%
Quality & results139%
Honesty & trust85%
Speed & response64%
Price & value64%
Communication32%
What customers talk about
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is incredibly approachable and the coaches are so nice!”
“I would highly recommend SSP to anyone looking for a gym.”
“Each coach is kind, intentional, and eager to support all members — I cannot recommend enough!”
“The coaches here are absolutely top-notch, knowledgeable, motivating, and genuinely invested in helping every member improve, no matter their fitness level.”
“The trainers are knowledgeable, motivating, and genuinely care about helping you reach your goals.”
“great experience, fun and motivating and efficient!”
“I do wish it was more affordable for a solo income person like me since it's often 5-6 people in the small shared space, but at least the exercises an…”
“The coaches I worked with were fantastic, they listened to what was going on with me and built programs that I could do that built my strength and confidence.”
People customers mention
Taylor10 reviews
Alex8 reviews
Dalton7 reviews
Camaira7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jill8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I have so appreciated joining SSP this year!!! I have been feeling stronger and more confident since joining them a few months ago. It is incredibly approachable and the coaches are so nice!! So glad to work at my own pace and receive personal guidance. Thanks SSP!!
Kiana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SSP-Phinney is the best! I was a bit apprehensive about weight training when I first did a trial, but have really loved the approach here. SSP combines one-on-one attention, programming, support, and energy from all of the trainers and makes strength training something I actually look forward to each week--wild.…
Lucas5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
SSP is the best! Prior to joining I was a total beginner when it came to strength training, but the coaching team has always made the effort to meet me where I'm at while also encouraging me to inch further during each session. I appreciate the coaches' tailored approach and commitment to provide an inclusive environment for all.
ZellaLocal Guide · 309 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I've had really great experiences at SSP. My workouts are the right level of difficulty, and the coaches are extremely accommodating and helpful in modifying them to my needs. Highly recommend!
AmandaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I've never been a gym person, but after doing some physical therapy to help with lower back issues I joined SSP to continue to work on core strength and to try to feel comfortable in my body again. The coaches I worked with were fantastic, they listened to what was going on with me and built programs that I could do…
Jasmine5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
SSP Phinney is fantastic! Dalton, Cori, and Taylor are awesome and helped me continue to workout and build strength through my pregnancy, while adapting my program to any limitations. The culture at the gym is laid back and supportive and I always feel comfortable. Highly recommend training here if you’re looking…
I have so appreciated joining SSP this year!!! I have been feeling stronger and more confident since joining them a few months ago. It is incredibly approachable and the coaches are so nice!! So glad to work at my own pace and receive personal guidance. Thanks SSP!!
SSP-Phinney is the best! I was a bit apprehensive about weight training when I first did a trial, but have really loved the approach here. SSP combines one-on-one attention, programming, support, and energy from all of the trainers and makes strength training something I actually look forward to each week--wild. This is hands down the most welcoming and inclusive space (love a gym that posts and then lives by such important values!) that takes strength seriously while recognizing that we're all here for different reasons. Have recommended to friends and will continue to do so.
Response from the owner · a month ago
Thank you so much Kiana! We are SO happy to have you!
Lucas Ruiz5 reviewsiTotal number of Google reviews Lucas has written across all businesses on Google Maps, not just this one.
SSP is the best! Prior to joining I was a total beginner when it came to strength training, but the coaching team has always made the effort to meet me where I'm at while also encouraging me to inch further during each session. I appreciate the coaches' tailored approach and commitment to provide an inclusive environment for all.
I've had really great experiences at SSP. My workouts are the right level of difficulty, and the coaches are extremely accommodating and helpful in modifying them to my needs. Highly recommend!
Response from the owner · 3 months ago
Thank you so much Zella! So glad it's been such a positive experience!
Amanda BrownLocal Guide · 6 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
I've never been a gym person, but after doing some physical therapy to help with lower back issues I joined SSP to continue to work on core strength and to try to feel comfortable in my body again. The coaches I worked with were fantastic, they listened to what was going on with me and built programs that I could do that built my strength and confidence. The vibe in the gym is friendly, welcoming, and encouraging, so even though I was new to it all I felt comfortable. I would highly recommend SSP to anyone looking for a gym.
Response from the owner · a month ago
Thank you so much Amanda!! We appreciate it :)
syd phillips3 reviewsiTotal number of Google reviews syd has written across all businesses on Google Maps, not just this one.
SSP helps me to build strength so I can do the things that I love to do (e.g., backpacking, hiking) without pain or injury. It sounds trivial, but age and an office job have taken their toll and SSP helps with a course correction. I also love and appreciate the personal attention from the coaches.
Here's an update three years after my original review (now June 2026). I am at high risk for osteoporosis, so I keep track of my bone health and density. Over the years, tests have shown my bone density to be mediocre and slowly decreasing. This is despite doing things to help promote density (e.g. running, backpacking, hiking, wearing weight while walking). Three years ago I had a DXA scan and then I had a follow-up recently. My healthcare provider (HCP) was over the moon about the change in my score --- never saw an increase that high. My HCP asked what I have been doing. Strength training. That's what.
Thank you, SSP!
Response from the owner · a month ago
WE LOVE YOU SYD!! <3
Jasmine Labuda5 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
SSP Phinney is fantastic! Dalton, Cori, and Taylor are awesome and helped me continue to workout and build strength through my pregnancy, while adapting my program to any limitations. The culture at the gym is laid back and supportive and I always feel comfortable. Highly recommend training here if you’re looking for personalized workouts without paying the high price for one-on-one training.
Response from the owner · 5 months ago
Thank you so much Jasmine! We're so glad the Phinney community has bee such a positive experience for you :)
Kamm Nelson-TeplyLocal Guide · 13 reviewsiTotal number of Google reviews Kamm has written across all businesses on Google Maps, not just this one.
Wonderful gym with motivating, positive and skilled trainers. Highly recommend their youth program for young athletes. Their program focuses on safe training and teaching how to safely work a program to develop strength and progress. My kids have greatly increased their strength thanks to Alex and Taylor. They always leave feeling stronger and happy after a class.
Response from the owner · 7 months ago
Thank you so much, Kamm! We love having your kiddos in the Youth Athletics program, too, and so happy to hear they're enjoying training with us :)
Mahsa Shabani1 reviewiTotal number of Google reviews Mahsa has written across all businesses on Google Maps, not just this one.
I can’t recommend this gym enough. The coaches here are absolutely top-notch, knowledgeable, motivating, and genuinely invested in helping every member improve, no matter their fitness level. They take the time to correct form, encourage progress, and push you in the best way possible.
Response from the owner · 7 months ago
Thank you so much, Mahsa! We loved having you train with us! :)
Rebecca Chan5 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I love SSP! They create such a welcoming environment for everyone no matter your fitness level. All the coaches are kind, positive, and keep you motivated.
Response from the owner · 7 months ago
Thank you, Rebecca! We love having you in our community too!
