Security system installation service · Gautier, MS
Secret Coast Security at a glance
Google reviewers rate Secret Coast Security five stars based on thirty-five reviews, with the owner responding to fifty-one percent of comments. Customers frequently describe the installation of home security, audio, and smart home systems as quick, professional, and thorough. Recurring themes include clear communication, patient explanations of equipment features, responsive technical support, and competitive pricing. No low-star reviews were provided to identify common criticisms.
Google rating: 5.0 out of 5 from 35 reviews (100% five-star).
Reviews on this page: 35 Google reviews (27 with written comments, 1 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: May 29, 2026.
Service: Home Automation Installer serving Gautier, Mississippi.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
5.0
★★★★★
35 reviews on Google
5★35
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Customer Service (Matt) is very courteous and responded to my questions after business hours.”
“Would recommend if in the market to upgrade your home and your peace of mind.”
“When I called him, he came immediately to our home and worked out every detail of our Internet problems.”
“Matt recently modified our old home security system, and he did a great job.”
“If you don't understand something, it will be explained to you.”
“We immediately called Chuck and Matt with Secret Coast Security for a FREE quote on the best options for us.”
“While he was helping us decide what we needed, he was very honest & upfront.”
People customers mention
Matt4 reviews
Williams3 reviews
Chuck3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Chris Kennedy10 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Matt Williams was great to work with. When I called him, he came immediately to our home and worked out every detail of our Internet problems. He got everything up and running from our TVs to the printer to our Nest heating and air-conditioning controls. I would highly recommend Matt and Secret Coast.Security.
Response from the owner · 4 months ago
Thank you so much, Chris! Happy to help resolve the issues with your network!
June Pegram11 reviewsiTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Fast and expert installation without upsetting the household. High tech equipment that is compact and sleek in appearance. Customer Service (Matt) is very courteous and responded to my questions after business hours.
I chose Secret Coast Security based on feedback from other customers and their great feedback! Would recommend if in the market to upgrade your home and your peace of mind.
Response from the owner · 5 months ago
Thank you so much, June!
Zenas Cappie2 reviewsiTotal number of Google reviews Zenas has written across all businesses on Google Maps, not just this one.
When I say this company is amazing, I'm not exaggerating. If you don't understand something, it will be explained to you. Even if you need a refresh course on how to use the equipment or program, they will help you. This company is a definition of why I shop local. I appreciate everything Secret Coast Security has done for me.
Response from the owner · 8 months ago
Thank you so much, Zenas!
Bruce Montgomery4 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
We hired Matt Williams from Secret Coast Security as a sub-contractor for a very large national industrial project. Our feedback from the customer and our team has been exceptional. Matt has gone above and beyond as a project manager and providing technical assistance and service when needed. I would not hesitate to hire Secret Coast again!
Bruce Montgomery
Director Business Development
Alarm Systems Inc.
Response from the owner · 9 months ago
Thank you so much, Bruce! It’s been great working with you as well!
Orin Eleuterius2 reviewsiTotal number of Google reviews Orin has written across all businesses on Google Maps, not just this one.
Matt is Outstanding! He replaced my old home Security and Audio System. He provided options and worked with me to get the right equipment. Professional, responsive, honest and patient. When he finished installing my equipment he throughly explained how it works and answered my numerous questions. Matt met all my expectations and I do not hesitate to recommend him for all your Security and Audio needs.
Response from the owner · a year ago
Thank you so much for trusting Secret Coast Security with your security and audio needs!
Marcela Vlack2 reviewsiTotal number of Google reviews Marcela has written across all businesses on Google Maps, not just this one.
Installation was easy and straightforward. Matt is very responsive and very professional. Happy with the service so far and would definitely recommend it.
Alice BurtLocal Guide · 107 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Great customer service and work! Best security system and support on the Gulf Coast!
Response from the owner · a year ago
Thanks so much for your kind words! We're super happy to hear that you love our security system and support services. Our goal is to give you the best customer service and peace of mind. If you need anything else, just give us a shout!
Ann Sanford6 reviewsiTotal number of Google reviews Ann has written across all businesses on Google Maps, not just this one.
