Secured Moving Company Sioux Falls - Relocation & Long Distance logo

Secured Moving Company Sioux Falls - Relocation & Long Distance

Mover · Sioux Falls, SD · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%47+11.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Momentum penalty24−7.6Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#117 of 129 packing servicesPosition by Experts Score among all companies we track in this category. · better than 9%
4.8 ★★★★★ 202 Google reviews · 24 photos
94%five-star reviews
4.36★last 12 monthsAverage stars on reviews from the last 12 months only.
11.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$598typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Secured Moving Company Sioux Falls - Relocation & Long Distance at a glance

Reviewers with high ratings frequently cite the crew's punctuality, careful handling of items, and clear communication as key factors in their satisfaction. The company handles various services, including long-distance relocations, heavy furniture moves, and short-notice requests. However, lower-rated reviews highlight recurring issues with last-minute quote increases, missed appointments, and unresponsive customer service. Some customers also reported property damage and perceived rudeness from management during dispute resolution.

  • Google rating: 4.8 out of 5 from 202 reviews (94% five-star).
  • Reviews on this page: 202 Google reviews (184 with written comments, 1 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 1, 2026.
  • Service: Packing Service serving Sioux Falls, South Dakota.

Data from Google, last updated November 13, 2026.

Score profile vs other packing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.

Satisfaction70Reliability47Craft & service99Value100Momentum24Replies to reviews100Satisfaction: 70 (median 89)Reliability: 47 (median 83)Craft & service: 99 (median 87)Value: 100 (median 100)Momentum: 24 (median 100)Replies to reviews: 100 (median 89)
This companyPacking Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Secured Moving Company Sioux Falls - Relocation & Long Distance: 70/100 on this factor. Category median: 89.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Secured Moving Company Sioux Falls - Relocation & Long Distance: 47/100 on this factor. Category median: 83.C
47
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Secured Moving Company Sioux Falls - Relocation & Long Distance: 99/100 on this factor. Category median: 87.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Secured Moving Company Sioux Falls - Relocation & Long Distance: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Secured Moving Company Sioux Falls - Relocation & Long Distance: 24/100 on this factor. Category median: 100.D
24
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Secured Moving Company Sioux Falls - Relocation & Long Distance: 100/100 on this factor. Category median: 89.A
100

Bar = this company · dark tick = category median.

Star ratings

202 Google reviews we collected

  • 5 stars18994%
  • 4 stars31%
  • 3 stars10%
  • 2 stars10%
  • 1 star84%

Praise vs complaints

Phrases our text analysis found in 184 written reviews

  • Praise38096%
  • Complaints174%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1648%
  • Reasonable1442%
  • Overpriced00%
  • Not sure39%
$598-34% vs typical packing services

Middle half of what 24 customers paid ($293–$939) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11228%
  • Speed & response9624%
  • Would recommend6115%
  • Quality & results5815%
  • Price & value379%
  • Communication205%
  • Honesty & trust133%

What customers talk about

We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They guys were so professional and efficient getting the job done in 20 minutes!”
    “When I called to address the issue, Karim hung up on me.”
  • “Great guys, quick, and packed everything nice and secure.”
  • “I highly recommend Secure Moving Company to anyone looking for a reliable, professional moving service.”
    “Would not recommend this company!”
  • “Malik, Christian, and Reginald did a great job with our move.”
    “What a horrible experience!”
  • “They had the best price by far with no hidden fees like multiple other quotes I’d received.”
    “Be prepared for him to unchage on your quote despite the movers showing up 3 hours late because in his mind he thinks he did you a favor by sending so…”
  • “From the beginning, communication was excellent—timely, clear, and professional.”
  • “They are fast, reliable, professional and very reasonably priced!”
    “The owner "KJ" however is the definition of shady.”

People customers mention

  • Karim 11 reviews
  • Alex 5 reviews
  • Malik 4 reviews
  • Jones 3 reviews
  • Chad 3 reviews
  • Daniel 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Secured Moving Company Sioux Falls - Relocation & Long Distance for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

TwynetteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Karim and his team are phenomenal. They take exceptional care of your personal items while making sure they are secured. All of this and more at an amazing price!

Paid $500–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Mnazgolfer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Malik, Christian, and Reginald did a great job with our move. They carefully wrapped furniture and willing to place it where we wanted. Highly recommended! Very nice guys and would gladly hire them back.

Paid $500–1,000Reasonable priceLocal moving
LauraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a short notice need for help moving a heavy object. They were able to help us within a couple hours on a Sunday. They guys were so professional and efficient getting the job done in 20 minutes!!

Paid $1–500Reasonable priceService not listed
Melody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Connie Kleinsasser. This move was for my aunts-never used movers before. Hunter, Will and Antuan were very good! Very hard workers and great to work with. Fast, friendly, funny. Overall great experience working with them.

Paid $1,000–1,500Not sureLocal moving
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The guys did a great job moving our big furniture items we just couldn't handle. They were very efficient and checked to see what more we needed.

Paid $1–500Reasonable priceLocal moving
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chad and Malik came and did any amazing job helping me load pack things. I felt safe and secure. Loaded things confidently and helped me get on the road. I would recommend secured moving company anytime

Paid $1–500Great priceMoving-related packing

Photos

Customer reviews

4.8 ★★★★★ 202 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Melissa Wimes2 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice ppl and they made my move easy! Will use them again.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Twynette SolomonLocal Guide · 13 reviewsTotal number of Google reviews Twynette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Karim and his team are phenomenal. They take exceptional care of your personal items while making sure they are secured. All of this and more at an amazing price!

  • Price assessment: Great price
  • Price: $500–1,000
  • Services: Local moving, Furniture disassembly, Furniture assembly
William GriskellLocal Guide · 10 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First I want to say the movers themselves are great. The owner "KJ" however is the definition of shady. Be prepared for him to unchage on your quote despite the movers showing up 3 hours late because in his mind he thinks he did you a favor by sending someone extra without asking even thought they were already 3 hours late. Never using them again I will opt for a reputable trustworthy businessman

Sarah H3 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would not recommend this company!! They will leave you high and dry when it comes to moving day! What a horrible experience!

William WheelerLocal Guide · 70 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

DO NOT BOOK. Not a good moving company ! They scheduled the move date, the date came but no movers! Called gave me a different phone number to call, no answers. So I called back the main call center number and they won’t take my call! No follow up like they said. Zero responsibility or helpfulness to get the problem fixed. DO NOT BOOK SAVE YOUR THEY WILL NOT SHOW UP OR CALL YOU BACK! Update: they called after 4 hours and this post. But I was moving and did not answer. No voice mail no email apologizing. Basically just left me high and dry. I do not recommend. Picture is us moving in our tiny trailer instead of the 3 man crew and truck I ordered from this company.

Response from the owner · Edited 2 months ago

We have been calling you for the last hour and a half. This picture is also not our work. Owner Karim Jones

Mnazgolfer Larson3 reviewsTotal number of Google reviews Mnazgolfer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Malik, Christian, and Reginald did a great job with our move. They carefully wrapped furniture and willing to place it where we wanted. Highly recommended! Very nice guys and would gladly hire them back.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Toni Flores1 reviewTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very proficient

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Laura RingLocal Guide · 27 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had a short notice need for help moving a heavy object. They were able to help us within a couple hours on a Sunday. They guys were so professional and efficient getting the job done in 20 minutes!!

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Service not listed
Jenniffer BraddockLocal Guide · 25 reviewsTotal number of Google reviews Jenniffer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guys, quick, and packed everything nice and secure. Allotted was the best!!

Melody Engel1 reviewTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Connie Kleinsasser. This move was for my aunts-never used movers before. Hunter, Will and Antuan were very good! Very hard workers and great to work with. Fast, friendly, funny. Overall great experience working with them.

  • Price assessment: Not sure
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · 3 months ago

Conner, Will and Antuan are exceptional characters. The hiring process is super hard especially when it comes to Sioux Falls. Thanks for recognizing the individuals as team and they will be rewarded accordingly.

Secured Moving Company Sioux Falls - Relocation & Long Distance on Google Maps →

Business details