Reviewers frequently praise the facility's cleanliness, security, and the helpfulness of staff who assist with leasing and billing inquiries. However, recurring complaints highlight significant issues with aggressive price increases, inflexible rate adjustments, and technical glitches with access codes or auto-billing that require multiple calls to resolve.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
SecureSpace Storage is very clean and the staff were easy to work with.
Thank you for your review, Deborah! We’re happy to hear you found the facility very clean and our staff easy to work with. Thank you for choosing SecureSpace Self Storage.
Super user friendly
Thank you for your review, Linda! We’re happy to hear you found the storage experience user-friendly and easy to navigate. Thank you for choosing SecureSpace Self Storage.
Great customer service when called in for help! Thank you Mary
Thank you for your review, Armando! We’re happy to hear that Mary provided great customer service and was helpful when you called in. Thank you for choosing SecureSpace Self Storage.
Keep increasing pricing with no added benefit. Getting too expensive
We’re sorry to hear about your frustration with the pricing increases. We understand how concerning rising costs can be. Please contact us at [email protected] with your unit details so we can review your account and concerns directly.
Matthew was very responsive and quick to my inquiries about my storage unit
Thank you for your review, Ashley! We’re glad to hear Matthew was responsive and quick to address your questions about your storage unit. Thank you for choosing SecureSpace Self Storage.
Marvin is very helpful explaining the lease and friendly.
Thank you for your review, Shih-Chou! We’re happy to hear Marvin was friendly and helpful in clearly explaining the lease. Thank you for choosing SecureSpace Self Storage.
It is clean and well maintained at an affordable price.
Thank you for your review, Min Ji! We’re happy to hear you found the facility clean, well-maintained, and affordable. Thank you for choosing SecureSpace Self Storage.
i would say 3.5 lease process was good but my code did not work and it took 3 calls to get an emergency code
We’re sorry to hear about the difficulty you experienced with your access code and the time it took to get assistance. We’re glad the lease process went smoothly, but we understand how frustrating access issues can be. Please contact us at [email protected] with your unit details so we can look into what happened.
Ask for Red she’s amazing. Best storage place in the area! Very helpful. And got us in and out fast.
Thank you, Jose, for choosing SecureSpace Self Storage and for giving us such a positive recommendation! We are delighted to hear that Sam provided excellent service during your recent visit. We will make sure to pass along your kind words and recognize her for going above and beyond. Thank you again for choosing us as your preferred storage solution in the area. We look forward to serving you in the future!
Quick and efficient, Red is the man, very happy to work with him
Thank you for your review, Sebastian! We’re happy to hear Red provided quick and efficient customer service and was a pleasure to work with. Thank you for choosing SecureSpace Self Storage.