Security Pest Control & Termite Company at a glance
Google reviewers rate Security Pest Control & Termite Company five stars based on forty-seven reviews, with the owner responding to seventy-two percent of feedback. Customers frequently cite prompt same-day availability, thorough inspections, and clear explanations of treatment processes for issues like wasps, mice, and ants. Recurring themes include professional communication, reasonable pricing, and effective long-term pest management, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 47 reviews (98% five-star).
Reviews on this page: 47 Google reviews (33 with written comments).
Owner responses: the business replied to 72% of reviews.
Most recent review: May 11, 2026.
Service: Bed Bug Exterminator serving Methuen, Massachusetts.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
47 reviews on Google
5★46
4★1
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
KV
Kenny Vickers1 review
★★★★★
I really appreciate the timely manner that John came by my home and explained the process of work that he was doing to help me
with my wasp problem. He was very upbeat and very knowledgeable in his field of pest control. And I would recommend him to anyone for future references.
Response from the owner · 5 months ago
I'm glad to hear we were able to completely solve your wasp problem.
Thank you for taking the time to post this very positive feedback about Pest control serices.
This company, and Jim in particular, have taken wonderful care of our needs. Whether through our regularly scheduled maintenance or via “emergency” ad-hoc requests to take care of unexpected creepy crawly visitors, Jim has always been here with a smile, a solution, and a gentle belly rub for our dog.
Jimmy, the exterminator was awesome!! He explained everything in detail and had a lot of patience with my questions. I was so happy I got the same day appointment at the last minute.
Response from the owner · a year ago
I'm pleased to hear your very happy using our pest control services.
Thank you for taking the time to post the review.
For a lot of reasons, I like to shop locally for goods and services. This week I found myself in need of pest control help. After calling several pest control services I chose “Security Pest Services” for a few reasons and was very happy with my choice. Here’s why:
1. A human (Mark) answered the phone, he was courteous and very professional, understood my problem, called back when he said he would and scheduled a member of his team to come to my home to come to my home to assess the problem.
2. The service technician arrived on time, was extremely knowledgeable , had greater than 30 years of experience and performed a thorough review of my problem. His name was John M. John answered all the questions I had before I asked them and gave me a detailed written quote before leaving.
I couldn’t have been more satisfied and will not hesitate to call Security Pest Elimination again on future needs.
Response from the owner · a year ago
Yes, John is an excellent pest control tech. He Is state certified in multiple categories of Pest control. He has been working for us to close to 25 years. Thank you or your positive review.