Customers frequently praise the facility for its clean units, convenient location, and helpful staff who assist with reservations, size changes, and U-Haul rentals. Positive reviews highlight responsive communication and reasonable initial pricing. However, lower-rated excerpts describe recurring issues with gate access malfunctions, complex parking lot traffic, and significant rent increases over time. Additional complaints include billing disputes regarding mileage and fuel, lack of proration on move-out, and perceived unresponsiveness to assistance requests.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great customer service and easy to get my storage unit reserved
Thank you for the kind words, Cheryl! We're glad to hear you had a positive experience with our customer service and reservation process. If you need any further assistance, feel free to reach out to us.
Good location, clean, great price,
Hi Sharon, thank you for your kind words! We're glad to hear you enjoyed our location, cleanliness, and pricing. We appreciate your feedback!
Delia was very helpful and courteous, great customer service !!!
Thank you for your kind words, Ailyn! We're thrilled to hear that Delia provided you with excellent customer service. If you ever need assistance in the future, please don't hesitate to reach out.
The employees, Delia and Danny, are the reason why my review is a Five-star review! Plus, the facility is clean and safe.
Thank you for your kind words, Sherry! We're delighted to hear that Delia and Danny provided you with excellent service. We strive to maintain a clean and safe environment for all our guests.
Delia was such a great help in finding me the storage size I needed and to get a uhaul so that move be easy
Thank you for your kind words, Patrick! We're glad Delia was able to assist you with finding the right storage size and making your move easier with a U-Haul. If you ever need further assistance, feel free to reach out to us.
The head MANAGER and Adrian are amazing. Never had such great customer service calling storage security. I feel safe with my stuff being here as well as making sure it’s protected with their insurance. Don’t go anywhere else but here.
Hi Evori, thank you for your kind words! We're so glad to hear that you had a great experience with our manager and Adrian. Your satisfaction and security are our top priorities, and we appreciate your trust in us.
Delia is wonderful and has amazing customer service
Thank you for your kind words, Jaq! We're delighted to hear that Delia provided you with amazing customer service. Your satisfaction is our top priority.
Fast service! Very welcoming staff and made my moving day super easy! Thank you again!
Thank you for your kind words, Jose! We're glad we could make your moving day a smooth experience. Let us know if there's anything else we can assist you with in the future.
The ladies were super helpful very professional! Would recommend
Thank you for the kind words, Jlin! We're delighted to hear that you found our team helpful and professional. If you ever need assistance in the future, don't hesitate to reach out.
Delia has helped me on my storage space rental and also was great helping me on my U-Haul rental. Thank you.
Thank you for your kind words, Paul! We're glad Delia could assist you with your storage and U-Haul rental needs. If you have any more questions or require further assistance, feel free to reach out.