Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Customers frequently praise the facility for its gentle handling of anxious or difficult pets, noting that animals often return calm, clean, and well-groomed. Reviewers highlight the staff's patience, professional demeanor, and willingness to communicate with owners about pet care needs. The business offers services like baths, trims, and nail clipping at reasonable prices. However, two low-star reviews cite a serious incident where dogs were left unattended in kennels for extended periods during a boarding stay.
Data from Google, last updated November 11, 2026.
140 Google reviews we collected
Phrases our text analysis found in 117 written reviews
How often each topic comes up in the written reviews
We read 117 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very nice and pleasant to be around and to do business with.”
“Segundo Pet Grooming did an amazing job,her coat is silky smooth, perfectly trimmed, and she smells fantastic.”
“I am beyond happy to have found Segundo Pet Grooming and highly recommend them to anyone looking for a trustworthy and caring groomer!”
“I will not be returning and cannot recommend this facility based on our experience.”
“Be sure to tip, they provide great service and the prices are beyond reasonable.”
“It was clear right away how much she cares about pets and people she serves.”
“I recently relocated to Texas from New York and was struggling to find a groomer I could trust.”
“The entire team was so nice, and patient in explaining all that would be done, where she would be housed while waiting, how and where she'd be washed and dried.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 140 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are very nice and pleasant to be around and to do business with.
I brought my cat in for a grooming. Great customer service! We will be back.
Thank you for the review! Keep in touch! 🙏🏽
Toast, my long-haired cat, has never looked better! Segundo Pet Grooming did an amazing job,her coat is silky smooth, perfectly trimmed, and she smells fantastic. They handled her with such care and professionalism. I couldn’t be happier with the results and will definitely be bringing Toast back for her future grooming needs. Highly recommend! :)
Thank you so much!! Hope to see toast soon🥰
I am so grateful to have found Segundo Pet Grooming! I recently relocated to Texas from New York and was struggling to find a groomer I could trust. After reading so many horror stories in online reviews, I was nervous about leaving my little Sunshine in someone else’s care. I came across Segundo Pet Grooming while searching on Google, and booking an appointment was incredibly easy through their website. From the moment I walked into the shop, I felt at ease and knew I had found the right place. I had the opportunity to chat with Egma, and her background and story are truly inspiring. It was clear right away how much she cares about pets and people she serves. Kayla groomed Sunshine, and she did an excellent job. She was patient, kind, and gentle throughout the process. My dog can be a little particular about certain things, so finding someone who is willing to work with her individual needs means the world to me. Sunshine looked beautiful, and I could tell she had been treated with care and compassion. I am beyond happy to have found Segundo Pet Grooming and highly recommend them to anyone looking for a trustworthy and caring groomer!
It was wonderful to meet you and your furbaby. Thank you so much for taking the time to share the experience you had with us. We look forward to seeing you both again. 🙏🏽
Great groomers. I take all 4 of my doggies here.
Thank you for your kind words, review, and trusting us with all 16 of those paws☺️
They are just wonderful. Love that they care for my puppy with so much love.
This means so much to us! Thank you for trusting us. 🥰
Great place to take your pets.
Thank you for the review!
I've been coming here for a little less than a year and have had nothing but good experiences! My old man absolutely despises going to the vet or Petco so I wanted to find something less over whelming for him and that's when we found Segundo Pet Grooming. Its right in my neighborhood making this a perfect commute and while he still doesn't like coming here, I personally like it way better. They allowed me to hold him during a nail trim since he is super anxious if he can't see me making it harder to accomplish anything. This made the process easier for both of us as I also get anxious not knowing how he's doing being that he's older and a big baby lol they are thorough, clean and so friendly! thank y'all for doing what y'all do and I will continue coming back 😊
Thank you so much for your kind and honest review. We love what we do! 😇
I will now forever recommend this place! They did so amazing with my baby! It was his first ever grooming and he was really matted and on top of it he’s an anxious little pup but they took such good care of him he came out smiling, smelling amazing and looking so so good! I’ve never had a better experience at a groomer with my pets before! Plus the ladies were so sweet and awesome and you could tell they care and love what they do! Will be back for all my pet grooming needs!🤍
Thank you so much!!🥹🖤 We treat every pet as we would treat our own, I’m glad you feel safe leaving your baby in our care🫶🏼 That means the world to us!!
We had an amazing experience with them 🫶🏻🫶🏻
Thank you so much!! 😊🫶🏼
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts