iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 110 junk removal servicesiPosition by Experts Score among all companies we track in this category. · better than 96%
5.0★★★★★379 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate this auto wrecker five stars based on 379 reviews, noting the owner responds to most feedback. Customers frequently describe the service as prompt, professional, and easy, with pickups often completed same-day in various nearby towns. Recurring themes include fair cash payments, transparent communication, and courteous handling of vehicles, including assistance with personal items or difficult access points. No common criticisms appear in the provided high-star excerpts.
Google rating: 5.0 out of 5 from 379 reviews (100% five-star).
Reviews on this page: 380 Google reviews (326 with written comments, 24 with photos).
Owner responses: the business replied to 87% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Sell My Junk Car WaukeshaJunk Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sell My Junk Car Waukesha: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sell My Junk Car Waukesha: 100/100 on this factor. Category median: 98.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sell My Junk Car Waukesha: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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Bar = this company · dark tick = category median.
Star ratings
380 Google reviews we collected
5.0of 5
5 stars379100%
4 stars10%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 326 written reviews
100%praise
Praise601100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response19432%
Staff & attitude14925%
Would recommend7813%
Price & value6911%
Quality & results559%
Communication325%
Honesty & trust264%
What customers talk about
We read 326 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Courteous, efficient, came when he said he would, easy transaction.”
“Shane was awesome, very professional, accurate timing, respectful of property and being in Delafield for pickup was not an issue he goes everywhere!”
“Super smooth transaction and meet up, friendly and straight forward guy would highly recommend”
“They were able to come pick up my car quicker and easier than expected in New Berlin, and the prices were fair.”
“Shane was great and professional did a great job and great offer on my GMC !”
“They came quickly, communicated well, and pick up was so quick.”
“Their pricing was fair, transparent, and well worth the peace of mind they provided.”
People customers mention
Shane13 reviews
Pewaukee3 reviews
Brookfield3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Keith2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Shane was awesome, very professional, accurate timing, respectful of property and being in Delafield for pickup was not an issue he goes everywhere! Awesome experience!!!
Tyler4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Super smooth transaction and meet up, friendly and straight forward guy would highly recommend
CrystallLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Shane was 👍 awesome, quick and transparent. I definitely recommend his company for any towing needs!!!
Kaitlyn9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Working with Shane was an absolute breeze. He was quick and very friendly. I asked if I needed to notify the DMV, and he let me know that he'd take care of it. I also had a CD stuck in my car and he took the time to power the car long enough to grab it for me. Would highly recommend for the ease of service alone,…
Adrianna3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Easiest process I could have had with them! Everyone I had dealt with was very sweet, professional, and made the process so easy. I had my worries that this was a scam, as I am not from the area. But it couldn’t have been easier!
Alfredo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Shane was very professional and very friendly! Everything went well and took care of business.
Shane was awesome, very professional, accurate timing, respectful of property and being in Delafield for pickup was not an issue he goes everywhere! Awesome experience!!!
Response from the owner · 5 days ago
Keith, thank you for the awesome feedback! We’re glad Shane made your vehicle pickup in Delafield a positive experience. Being on time, respecting our customers’ property, and making the process as convenient as possible are all important to our team. We truly appreciate the 5 stars and your support!
Tyler Theim4 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Super smooth transaction and meet up, friendly and straight forward guy would highly recommend
Response from the owner · 5 days ago
We appreciate the kind words, Tyler! It’s great to hear everything went smoothly and that you had a positive experience with our team. We always aim to make selling a junk car simple, straightforward, and hassle-free. Thanks again for the recommendation!
John Dosdall1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Easy and prompt service. Very easy pickup in Pewaukee for my 2010 xterra!
Response from the owner · 5 days ago
Thank you, John! We’re happy we could make picking up your 2010 Nissan Xterra in Pewaukee such a simple experience. We know convenience and prompt service matter when selling a vehicle, and we’re glad we could deliver both. We appreciate the great review and the photo!
Crystall ConleyLocal Guide · 23 reviewsiTotal number of Google reviews Crystall has written across all businesses on Google Maps, not just this one.
Shane was 👍 awesome, quick and transparent. I definitely recommend his company for any towing needs!!!
Response from the owner · 5 days ago
Crystall, thanks so much for the kind words and recommendation! We’re glad Shane provided quick, honest, and straightforward service. Our team believes good communication and transparency make all the difference. We really appreciate you taking the time to share your experience and photos!
Kaitlyn Brotherhood9 reviewsiTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Working with Shane was an absolute breeze. He was quick and very friendly. I asked if I needed to notify the DMV, and he let me know that he'd take care of it. I also had a CD stuck in my car and he took the time to power the car long enough to grab it for me. Would highly recommend for the ease of service alone, but the customer service was unbeatable. Will absolutely work with them again!
Response from the owner · 5 days ago
Kaitlyn, thank you for such a thoughtful review! We’re happy Shane was able to make everything simple for you, from answering your DMV questions to taking the extra time to retrieve your CD. It’s the little things that can make a big difference, and we always want our customers to feel taken care of throughout the process. We truly appreciate your recommendation and would be glad to help again anytime!
Adrianna blaine3 reviewsiTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Easiest process I could have had with them! Everyone I had dealt with was very sweet, professional, and made the process so easy. I had my worries that this was a scam, as I am not from the area. But it couldn’t have been easier!
Response from the owner · 2 weeks ago
Thank you for such a thoughtful review, Adrianna! We completely understand being cautious when dealing with a company from outside the area, so we’re especially glad our team made you feel comfortable throughout the process. We appreciate your trust in us and are happy everything went smoothly!
Olivia Kronquist2 reviewsiTotal number of Google reviews Olivia has written across all businesses on Google Maps, not just this one.
Thank you, Gavin! Being on time and following through on what we promise is extremely important to us. We appreciate you recognizing that and taking the time to leave us a great review!
Alfredo Esparza3 reviewsiTotal number of Google reviews Alfredo has written across all businesses on Google Maps, not just this one.
Shane was very professional and very friendly! Everything went well and took care of business.
Response from the owner · 2 weeks ago
Thanks, Alfredo! We appreciate the kind words. It was a pleasure helping you out, and we’re glad the entire vehicle pickup went smoothly. Thanks for trusting our team!
Kailian Campos1 reviewiTotal number of Google reviews Kailian has written across all businesses on Google Maps, not just this one.
Shane was great and professional did a great job and great offer on my GMC !!
Response from the owner · 2 weeks ago
Thank you, Kailian! We’re happy we could give you a great offer for your GMC and make selling it an easy experience. We really appreciate your business and the 5-star review!
