Reviewers highlight the facility's punctuality, personalized treatment plans, and staff attentiveness for physical and speech therapy. Patients describe educational sessions and effective recovery from various conditions. However, a notable criticism involves billing practices that classify visits as hospital services, resulting in higher costs than expected. Some low-rated reviews also cite scheduling errors and perceived rudeness at the front desk.
Google rating: 4.9 out of 5 from 255 reviews (95% five-star).
Reviews on this page: 255 Google reviews (233 with written comments, 3 with photos).
Owner responses: the business replied to 71% of reviews.
Most recent review: October 21, 2026.
Service: Speech Therapy Clinic serving Virginia Beach, Virginia.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
255 reviews on Google
5★243
4★2
3★3
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
BB
Brett Brickey6 reviews
★★★★★
I enjoyed working with the entire team at Sentara Therapy Center. Each PT brought a fresh approach. My favorites were boxing with Meghan Kolpien, flexibility drills with Clay Harrington, planking (core) with Chloe Hinson, and strength drills with Sarah Higginbotham. Sessions were always on schedule. I definitely benefited from the sessions.
Response from the owner · 3 days ago
Hi Brett. Thank you for taking the time to share your positive experience!
The staff here are absolutely wonderful! They are patient, caring and have helped with my concussion symptoms. Shout out to Christina, Melani, Caroline, Yanice and Amber!
Response from the owner · 4 days ago
Hi, thank you for the kind words and positive review! Our team values all feedback as we strive to deliver excellent care to our communities.
Both my main Physical Therapist and my Physical Therapy Assistant were fantastic!! I didn't expect to get a grasp on my issue as much as I did. I went in with low expectations and they far exceeded them. I will definitely go back if ever the need arises. Thanks goes out to the wonderful staff!!
Response from the owner · a week ago
Hi Cynthia. Thank you for taking the time to share your positive experience!
Meghan, Melani and Caroline literally changed my life!! After no answers for so long, they were able to target my issues and set me up for success with exercises and lifestyle changes. I saw results within the first 2 weeks. I am truly appreciative of the patience, care, kindness and fun atmosphere they provided!
Response from the owner · a week ago
Hi Laura. Thank you for taking the time to share your positive experience!
From the front desk to the PT's and OT's, everyone was attentive and caring. Kaitlyn C., the OT, paid attention to detail while making the perfect hand brace for me. I didn't feel rushed and she patiently made adjustments as saw fit. I would recommend her to anyone needing custom made hand device.
Dr. Anne, Christine, Sarah, Chloe, Melanie, Daniel, Mr. D... (if I left anyone out, charge it to my mind and not my heart) Everyone is so professional and encouraging and cares about the patient's progress.
Thanks for all you do and continue to work as a team. Your efforts does not go unnoticed.
~Sharon
Response from the owner · a week ago
Hi Sharon, on behalf of the entire team, thank you for the positive review and recommendation! We value all feedback as we strive to deliver exceptional care to our communities.
My experience at Sentara therapy center on healthy way was excellent! I was there for concussion therapy. Melani Grieff was my therapist and she was thorough, listened intently to all of my concerns and quickly resolved my issue. She was so sweet and personable and if I ever have to go back there, I would definitely ask to see her. She was very knowledgeable and I thoroughly enjoyed meeting her. Her work with the ALS clinic is to be commended and she deserves extra kudos!
Response from the owner · 2 weeks ago
Hi Elise. Thank you for taking the time to share your positive experience!
The staff here is PHENOMENAL! They are knowledgeable, patient, kind and genuinely care about those who they serve. I only want to be treated by this staff of PT professionals! Steve and Jordon have brought me a mighty long way from where I started in May until now. Exceptional professionals!
Response from the owner · 3 weeks ago
Hi. Thank you for taking the time to share your positive experience!
I am grateful for the care and attentionn I received at this Sentara practice. They worked with me to get appointments that fit my schedule and the appointments always ran on time. My primary physical therapist was Jordan and he was able to diagnose an issue that had been previously missed by other practices.. He took his time to work with me and help me create a schedule to do the exercises Anyway, that I could manage them.
Response from the owner · a month ago
Hi Cheryl, thank you for the kind words and positive review! Our team values all feedback as we strive to deliver excellent care to our communities.