Google reviewers rate the clinic 4.9 out of 5 stars based on 123 reviews, highlighting effective physical and nutritional therapy services for conditions like knee replacements and back pain. Patients frequently praise the staff's professionalism, patience, and clear communication of care plans. However, recurring criticism involves front desk staff being perceived as rude or unprofessional, with specific complaints about missed appointments and last-minute scheduling changes.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I truly appreciated Joey and The Team; Joey is an exceptional Physical Therapist. He showed genuine care and was very efficient with his time. I even recommended him to my daughter, as my experience was entirely positive! From the front desk to the Therapy area, the staff was excellent! Thank you!
Hi. Thank you for taking the time to share your positive experience!
The therapy dept is good but the front desk clerk is rude! She hung up the phone before I was finished speaking.
Hi John, thank you for taking the time to share. Your feedback is important to us and we're here if you'd like to speak with someone further. Please use this secure form to provide your contact information: sentara.com/feedback. A Sentara team member will follow up with you, usually within two business days.
Haniel Brian Melissa Max Mark Joy are super people and great at the job. I am so much better at walking and less knee pain. I also am taking less Tylenol muscles relaxers and lyrica. I still have work to do and I am confident that I will be stronger when I do have my knee surgery. Special appreciation for the ladies up front that scheduled all my appointments. Everyone has been so kind. The best group of physical therapist. Sincerely. Thank you Julia Palmer
Hi Julia, on behalf of the entire team, thank you for the positive review and recommendation! We value all feedback as we strive to deliver exceptional care to our communities.
Patrick and his staff treated me very kindly and patiently. I would recommend them to anyone.
Hi Iris, on behalf of the entire team, thank you for the positive review and recommendation! We value all feedback as we strive to deliver exceptional care to our communities.
I had Cara Rosie for almost three months. She is amazing. Cara show me that she really care about her patients, she is very professional, very acknowledged. I had Casey Wallace too. She is amazing. The all staff is professional and nice, and caring. Patients are never alone Very happy with Sentara. Edith
Hi Edith. Thank you for taking the time to share your positive experience!
Giving a 5 Star rating. Would give you all a 10 if the numbers went that high. Your team was wonderful in developing a plan of care in helping my back problems. They listened to me, answered all questions, and provided strengthening exercises to do at home at home in between the PT visits. Giving a special shout out to the following who were specifically involved in my care. Haniel, Cam, Brian, Melissa Jaylin, and Max .You are fantastic in what you do . I am so thankful for you all. I definitely recommend Sentara Therapy Center - Princess Anne. Marsha Crook RN Sentara Retired.
Hi Marsha, on behalf of the entire team, thank you for the positive review and recommendation! We value all feedback as we strive to deliver exceptional care to our communities.
Wonderful staff. Super helpful. Very through. The post surgical recovery has been phenomenal. Casey Wallace. Max. Cam. Brian. Just fantastic people and the best physical therapy team I have ever worked with.
Hi David. Thank you for taking the time to share your positive experience!
I highly recommend Sentara Therapy Center at Princess Anne for anything that ails you. Over the past 3 years I have been treated here for shoulder and knee injuries and have nothing but good things to say about the PT staff and the support staff. They go the extra mile to explain everything and answer all questions. They treat you like family as everyone working here seems like one big family. You can tell that they enjoy their jobs and like to work here. I recommend STC at Princess Anne to everyone I know who needs PT.
Hi Andrea. Thank you for taking the time to share your positive experience!
Dynamic therapy experience! Casey and her were extremely helpful in the rehabilitation of my Achilles tendon. 6 out of 5 stars!!!
Hi Fredric. Thank you for taking the time to share your positive experience!
Fantastic caring team! They more than reach their goal of helping you become physically stronger in a pleasant environment.
Hi Gayle. Thank you for taking the time to share your positive experience!