Landscaper · Grantsville, UT · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 9 patio contractorsiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★48 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Serby Solutions five stars based on forty-eight reviews, noting that the owner responds to all feedback. Customers frequently cite the high quality of screened topsoil, rock placement, drainage systems, and grading services. Recurring themes include punctual delivery, efficient communication, professional crew conduct, and fair pricing for both residential and commercial projects. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings praising the company's reliability and attention to detail.
Google rating: 5.0 out of 5 from 48 reviews (100% five-star).
Reviews on this page: 48 Google reviews (45 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Serby SolutionsPatio Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Serby Solutions: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Serby Solutions: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Serby Solutions: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Serby Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 70.–
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Bar = this company · dark tick = category median.
Star ratings
48 Google reviews we collected
5.0of 5
5 stars48100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
100%praise
Praise71100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2569%
Reasonable1131%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1623%
Speed & response1318%
Would recommend1217%
Staff & attitude1014%
Communication811%
Price & value68%
Honesty & trust68%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Randy and his crew did an amazing job on our front and back yard.”
“Randy responded quickly and was easy to communicate with, making the process simple & efficient!”
“For anyone looking for high-quality topsoil paired with outstanding customer service, I highly recommend Serby Solutions.”
“The staff was professional, knowledgeable, and ensured the entire process was quick and hassle-free.”
“Randy is responsive when communicating and really tries to please his clients!”
“Randy and his crew were fast, efficient, professional, and very reasonably priced.”
“Great to work with honest responsive and excellent quality workmanship”
People customers mention
Randy12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Serby Solutions for 8 kinds of job. Pick one to see what they paid and said.
HHaylee3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They provided excellent quality screened topsoil for my garden bed. Could not be happier with the soil and the customer service provided by Randy!
Great price
LLindsey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We needed some clean topsoil, and a friend recommended Serby Solutions. Randy responded quickly and was easy to communicate with, making the process simple & efficient! We will come back again for our next projects!
LLayne9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Randy and his crew did an amazing job on our front and back yard. Idk how much topsoil he brought in but the result is amazing.
Great priceRock landscapingYard landscapingYard grading
SStephanie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Randy and his crew are exceptional in their craft. Randy is responsive when communicating and really tries to please his clients! My experience with having Serby set our boulders and rock in our front yard took a massive load of stress off of me. It was a very positive experience from the beginning to end. Thank you!!!
TTrent1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Randy and his crew are very professional. These guys get the job done right the first time. At USA RV & Storage we have been nothing but happy with their commercial services.
SShanz2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was looking for local topsoil in Grantsville to fill and level some trenches and areas of my yard. Randy responded, and delivered good, screened topsoil and placed it where asked for accessibility and use.
They provided excellent quality screened topsoil for my garden bed. Could not be happier with the soil and the customer service provided by Randy!
Price assessment: Great price
Response from the owner · a week ago
Thank you, Haylee! We are glad the screened topsoil worked well for your garden bed and that Randy took great care of you. We really appreciate your business and the kind review!
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Lindsey bodell3 reviewsiTotal number of Google reviews Lindsey has written across all businesses on Google Maps, not just this one.
We needed some clean topsoil, and a friend recommended Serby Solutions. Randy responded quickly and was easy to communicate with, making the process simple & efficient! We will come back again for our next projects!
Response from the owner · a month ago
Lindsey, thank you for the kind review! We're so glad Randy could get you clean topsoil quickly after a friend pointed you our way — word-of-mouth referrals mean the world to us at Serby Solutions. We appreciate you taking the time to share your experience and hope to help you again soon!
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Layne Hyde9 reviewsiTotal number of Google reviews Layne has written across all businesses on Google Maps, not just this one.
Randy and his crew did an amazing job on our front and back yard. Idk how much topsoil he brought in but the result is amazing.
Price assessment: Great price
Services: Rock landscaping, Yard landscaping, Yard grading, Landscaping design
Response from the owner · a month ago
Thank you so much for the 5-star review! On behalf of our whole team here at Serby Solutions, we are thrilled to hear that you are happy with the work done on your front and back yard. We appreciate your business and look forward to working with you again!
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Stephanie Bird7 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Randy and his crew are exceptional in their craft. Randy is responsive when communicating and really tries to please his clients! My experience with having Serby set our boulders and rock in our front yard took a massive load of stress off of me. It was a very positive experience from the beginning to end. Thank you!!!
Price assessment: Reasonable price
Services: Stone landscaping, Rock landscaping, Landscape installations, Yard landscaping, Yard grading, Landscape design, Hardscaping
Response from the owner · a month ago
Thank you, Stephanie! We really appreciate you taking the time to share your experience. Randy and the crew work hard to make the entire process as smooth and stress-free as possible. We’re glad you’re happy with how the boulders and rock turned out in your front yard. Thank you for trusting Serby Solutions with your project!
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Trent Homer1 reviewiTotal number of Google reviews Trent has written across all businesses on Google Maps, not just this one.
Randy and his crew are very professional. These guys get the job done right the first time. At USA RV & Storage we have been nothing but happy with their commercial services.
Trent, thank you for the review and for trusting our team with the work at USA RV & Storage. We appreciate the continued opportunity to handle your commercial landscaping needs and are glad to hear you've been happy with the results. We look forward to working with you again!
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Shanz Leonelli2 reviewsiTotal number of Google reviews Shanz has written across all businesses on Google Maps, not just this one.
I was looking for local topsoil in Grantsville to fill and level some trenches and areas of my yard. Randy responded, and delivered good, screened topsoil and placed it where asked for accessibility and use.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you, Shanz! We are glad we could help with the topsoil for your trenches and yard in Grantsville. We appreciate you trusting Serby Solutions with the delivery and placement, and we are happy everything worked well for your project.
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Steve Anderson8 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Picked up some topsoil from these guys right here in Grantsville. Good dirt and didn't have to go far for it.
Response from the owner · 2 months ago
Thanks so much, Steve! We're glad we could get you the topsoil you needed right here in Grantsville. We appreciate your business and look forward to helping you again!
K
Kory Chavez9 reviewsiTotal number of Google reviews Kory has written across all businesses on Google Maps, not just this one.
I am extremely satisfied with the screened topsoil from Serby Solutions in Grantsville. The Nutrient Range product quality is excellent—clean, consistent, and very easy to work with. It spread smoothly and made a noticeable improvement in both my lawn and landscaping projects.
The staff was professional, knowledgeable, and ensured the entire process was quick and hassle-free. For anyone looking for high-quality topsoil paired with outstanding customer service, I highly recommend Serby Solutions. I will definitely be returning for future projects. Five stars!
Price assessment: Great price
Services: Landscape installations
Response from the owner · 2 months ago
Hi Kory, thank you so much for the wonderful five-star review! We are thrilled to hear that you are extremely satisfied with our screened topsoil and that the Nutrient Range product delivered clean, consistent, and smooth results for your lawn and landscaping projects in Grantsville. It is also fantastic to know our team made the process quick and hassle-free. We look forward to working with you again on your future projects!
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Brandon MeckleyLocal Guide · 17 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Serby is the place to go for your landscaping or dirt work needs! Randy is awesome to deal with and has the great customer service! He always goes the extra mile for his customers. Thanks Randy!
Price assessment: Great price
Services: Driveway landscaping
Response from the owner · 3 months ago
Thank you, Brandon! We truly appreciate your kind words and support. Great customer service and going the extra mile for our customers are things we take a lot of pride in. Thanks again for the recommendation, and we look forward to helping with any future landscaping or dirt work projects!
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Kori Bunderson3 reviewsiTotal number of Google reviews Kori has written across all businesses on Google Maps, not just this one.
We had Serby do some work on our farm, and we couldn’t be happier with the results. Randy and his crew were fast, efficient, professional, and very reasonably priced. They did great work, and we would absolutely use Serby again. We highly recommend them 100%!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you so much for the wonderful review, Kori! We are thrilled to hear that you couldn't be happier with the landscaping and excavation work Serby Solutions completed on your farm. It is great to know that Randy and the crew were fast, efficient, and professional for you. Please feel free to call us again for any future projects you need handled!
