SERC Physical Therapy in Kansas City, MO, holds a 5/5 rating from 239 reviews, with the owner responding to 84% of feedback. Patients frequently cite the facility's cleanliness, the staff's welcoming demeanor, and the provision of individualized treatment plans that address conditions like knee pain and post-surgical recovery. Reviewers note that therapists clearly explain exercises and use apps to track progress, helping patients avoid surgery. One low-star review claims a patient rolled their ankle three times during sessions, suggesting a concern regarding safety during specific treatments.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great experience. Great people and facility. Highly recommend
Kelly, we're so grateful for your kind words and 5-star rating! Meeting your expectations with exceptional care is what drives us every day.
I have had a very positive experience at SERC Physical Therapy in Liberty. Emily Cordray is an exceptional physical therapist who truly stands out for her professionalism, knowledge, and compassionate approach. She is very helpful, empathetic, and attentive. She is also an excellent listener and communicator, taking the time to understand my concerns and explain everything clearly. I always feel that she genuinely cares about my progress and well-being. I highly appreciate Emily and the entire team at SERC Physical Therapy in Liberty. I would gladly recommend Emily to anyone looking for a skilled, caring, and dedicated physical therapist.
Khalid, we appreciate your kind words and recommendation! We're thrilled to have made a positive impact on your journey. Stay well.
Working with the team at SERC Liberty was a healing experience of mind and body. They listened to me carefully, selected the best exercises for my concerns, and encouraged my progress.
We truly appreciate your 5-star review and support, ginny! It's our mission to inspire and heal, and we're thrilled to have made a difference for you.
Nate, Steph& Emely were all great. Especially Steph who provided much improvement to my issues.
Hi Kurt! We appreciate you sharing your experience with us. Your 5-star rating means the world, and we're grateful to have earned your trust.
An overall excellent experience with emilee at SERC. Emilee is very professional, knowledgeable and has a contagious positive attitude. I highly recommend her . Rob
Hi Rob! We're so thankful for your 5-star review and spotlighting our dedicated team—glad we could make a difference for you.
I have received treatment from SERC Liberty and received top notch service. The staff involved me and my opinion to develop an outstanding treatment plan. Thanks to the staff their, I exceeded my expectations. Thanks again.
Thanks for recommending us with 5 stars, Percy! It's a privilege to serve our community. We wish you good health and wellness.
In the past I haven’t had great experiences with physical therapy so when walking in I was very nervous, but the whole team was super nice and welcoming! Emily was amazing and helped me so much in managing my pain. Thank you to everyone at SERC you all have been amazing!
Your 5-star review truly brightens our day—thank you, Quinn! We're dedicated to being your provider of choice through remarkable experiences and effective care.
That’s all she wrote! - After 20 weeks of intense physical therapy at Serc in Liberty, MO, I’m done! If PT can be enjoyable, that’s how I would describe it. Yes, they worked me hard but the progress and strength gained is well worth it all! I feel confident, mentally and physically stronger, and ready to take on a new school year! - A HUGE shout out to my physical therapist Emily! She was a perfect balance of, “Let’s try this” to “How’s your hip today?” and “You’ve got this!” Emily always took time to listen to my comments and answers to her questions. She adjusted my treatment plan based on progress and/or pain level. She also took time to make me feel comfortable and welcome in the clinic. - Shout outs to Stephanie and Nate for filling in when Emily couldn’t see me! These two rock and do a fantastic job of picking up right where I left off with Emily. Both were also very knowledgeable, kind, and encouraging with my PT! - One last shout out to Chloe who always greeted me when I walked in the door, answered questions about billing and appointments, and then wished a great rest of my day after my appointment. - Feeling cared for, supported, and encouraged are why I’ll be back when I need additional PT services! - 10/10! 10/10! 10/10!
Thank you for sharing your positive experience with us, Catherine! Your 5 stars reflect our commitment to delivering the best therapy possible.
Emily was the most amazing PT! I went in with lots of pain everyday and left feeling like a new person after only 4 weeks! Steph is the sweetest and Nate always makes you laugh while you’re there! On top of all the amazing care I received, Chloe at the front desk made every visit even better! Such an amazing team at SERC Liberty! Love you guys soooo much
Hi grace! We appreciate you sharing your experience with us. Your 5-star rating means the world, and we're grateful to have earned your trust.
I was experiencing constant knee pain due to osteoarthritis. Steroid injections and the gel injection did not provide any relief. Several weeks into physical therapy I began to notice less pain and increased stability in my knee. I was amazed in my improvement in only a short time when Emily showed me my progress report. I appreciated the therapists (Emily and Stephanie) always inquiring how I tolerated each exercise and would adjust my plan accordingly. Thank you Chloe for providing my schedule and exercise print-outs.
Thank you for sharing your positive experience with us, Callie5202! Your 5 stars reflect our commitment to delivering the best therapy possible.